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  1. #1

    * Who is the founder of knownhost, Are they trustworthy?

    Sorry for straight forward question , I am just looking for managed VPS and found good vps ssd package available at knownhost website, want to purchase one for 1 year. After some research, I've found there's no any information available online about the founder of knownhost. Also the companies addresses are different on their website and other social network profile like linkedin. Knownhost is reseller or a webhosting company with their own datacenter ?

  2. #2
    Join Date
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    @KnownHost might have the answers for you.

    Based on their website, I doubt they own their own datacentre. Probably colocated or rented dedicated.

    Update: this is what I got from live chat on their website - https://pasteboard.co/GHEaO1F.png
    Last edited by hexasg; 08-27-2017 at 05:45 PM.

  3. #3
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    Quote Originally Posted by georgecreamy View Post
    Sorry for straight forward question , I am just looking for managed VPS and found good vps ssd package available at knownhost website, want to purchase one for 1 year. After some research, I've found there's no any information available online about the founder of knownhost. Also the companies addresses are different on their website and other social network profile like linkedin. Knownhost is reseller or a webhosting company with their own datacenter ?
    Hey George,

    Thank you for your inquiry.

    Our Founder is Justin Sauers our corporate mailing address is the address listed in the bottom right of our website. The address on our Facebook and contact page is of our main support office. "1625 Richard Arrington Jr Blvd S Birmingham, AL 35205". Also a few 3rd party websites may still have our 107 Richard Arrington address which we moved out of to upsize into our current office in the fall of 2015.

    If you have any questions don't hesitate to open a ticket.

  4. #4
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    KH colos in Dallas. It's one their site.
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  5. #5
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    Quote Originally Posted by kpmedia View Post
    KH colos in Dallas. It's one their site.
    And Seattle, and Baltimore, and Amsterdam.
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  6. #6
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    May 2011
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    KnownHost is around for a while. I haven't used them personally but they are definitely not a one-man, one-summer shop
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  7. #7
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    Apr 2016
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    I currently have a VPS with knownhost in their Dallas center. Overall I am very very happy with them, their reliability has been top notch and support when I have needed it has been very quick. Overall I can definitely recommend them and they seem to be well thought of on here by other posters as well.

  8. #8
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    @OP It's simple just search these forums for Knownhost and you'll see the overwhelmingly positive reviews. KH is very well known and established. I've used them for many many years and they are my goto host.

  9. #9
    Thanks to all, I will go with knownhost managed vps (Dallas Center) for my web project soon.

  10. #10
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    Quote Originally Posted by georgecreamy View Post
    Thanks to all, I will go with knownhost managed vps (Dallas Center) for my web project soon.
    Thanks for choosing KnownHost George!

    If you have any questions while purchasing be sure to let us know and we will be happy to help.

  11. #11
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    Highly recommend them .... not there currently as their dedicated's look a bit 'tired' but super for VPS !

  12. #12
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    Quote Originally Posted by westwing View Post
    Highly recommend them .... not there currently as their dedicated's look a bit 'tired' but super for VPS !
    When's the last time You've taken a look at our dedicated servers, they were refreshed not too long ago
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  13. #13
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    I'm not sure about KH's trustworthy-ness, but they consistently received some of the most amazing feedback in Webhosting industry. Quite unbelievable actually!

    Their website, on the other hand, is meh. Doesn't stand up to their reputation.

  14. #14
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    Quote Originally Posted by VitruvianMan View Post
    I'm not sure about KH's trustworthy-ness, but they consistently received some of the most amazing feedback in Webhosting industry. Quite unbelievable actually!

    Their website, on the other hand, is meh. Doesn't stand up to their reputation.
    They get great reviews because they are a great host. I've been with them for about 5 years and can't say enough good things about them. Their reviews aren't fake, they really are that good and the people have spoken to support them.

  15. #15
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    Quote Originally Posted by Danny Michael View Post
    They get great reviews because they are a great host. I've been with them for about 5 years and can't say enough good things about them. Their reviews aren't fake, they really are that good and the people have spoken to support them.
    That's true, Danny. One can't earn such a reputation without unwavering commitment to quality and customer service for a very long period of time for which KH has to be commended.

    What I find discomforting is also what this thread is about. KH - for some reason comes about as untrustworthy, especially for first time visitors. Don't know why! May be it's the generic name 'Known Host'... or the colorful but bland site design... or spammy looking chat popups... or the invisibility of the management. Had I not known about it's standing from reviews, it would have been too easy to take it for a 'fly-by-night' operation.

  16. #16
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    Quote Originally Posted by VitruvianMan View Post
    I'm not sure about KH's trustworthy-ness, but they consistently received some of the most amazing feedback in Webhosting industry. Quite unbelievable actually!

    Their website, on the other hand, is meh. Doesn't stand up to their reputation.
    So what evidence or experience can you bring to back your doubt about their trustworthy-ness? Your post is full of innuendo, I'm sorry but they have been around for about 15 years and they have earned their reputation. Their website is fine and their reviews are geniune. If anything doesn't stand up to scrutiny is your post.

  17. #17
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    Quote Originally Posted by Nnyan View Post
    So what evidence or experience can you bring to back your doubt about their trustworthy-ness? Your post is full of innuendo, I'm sorry but they have been around for about 15 years and they have earned their reputation. Their website is fine and their reviews are geniune. If anything doesn't stand up to scrutiny is your post.
    Sorry, my intention was not to imbibe with any innuendoes. May be I did phrase it badly... what I meant was the level of reviews KH receives is "Quite amazing actually!" and not that they put-up fake reviews or something. I know only of two other hosts that received that kind of accolades: WiredTree and (previously) ServInt. Even Rackspace and LiquidWeb receive occasional flak.

    On the other hand, let me re-affirm: There is a significant discord between what KnowHost is and what they tend to portray of themselves. Their website IS bad. And so does many elements of their branding so much so that, I must say, they begin their relationship with a potential customer on trust deficient. I can go on and on and on about what's wrong, but let me give you one case-in point:

    Go to their homepage and scroll down, you see this-


    https://i.imgsafe.org/90/901f2f3462.png


    So why that mis-alignment of packages when everything else is neatly centre-aligned? It makes the Homepage look unprofessional and at worst, broken. Now, which potential customer would want to engage business with a company that couldn't care less about their Homepage?

    Don't get me wrong. I believe KnowHost an outstanding company - and probably even know it. But that may not be the opinion of a person who is yet to experience their service first hand.

  18. #18
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    Quote Originally Posted by VitruvianMan View Post
    Sorry, my intention was not to imbibe with any innuendoes. May be I did phrase it badly... what I meant was the level of reviews KH receives is "Quite amazing actually!" and not that they put-up fake reviews or something. I know only of two other hosts that received that kind of accolades: WiredTree and (previously) ServInt. Even Rackspace and LiquidWeb receive occasional flak.

    On the other hand, let me re-affirm: There is a significant discord between what KnowHost is and what they tend to portray of themselves. Their website IS bad. And so does many elements of their branding so much so that, I must say, they begin their relationship with a potential customer on trust deficient. I can go on and on and on about what's wrong, but let me give you one case-in point:

    Go to their homepage and scroll down, you see this-


    https://i.imgsafe.org/90/901f2f3462.png


    So why that mis-alignment of packages when everything else is neatly centre-aligned? It makes the Homepage look unprofessional and at worst, broken. Now, which potential customer would want to engage business with a company that couldn't care less about their Homepage?

    Don't get me wrong. I believe KnowHost an outstanding company - and probably even know it. But that may not be the opinion of a person who is yet to experience their service first hand.

    @VitruvianMan I think you're the first person who has actually said we have a bad website... We appreciate the feed back and that off-set is actually intentional. Why it's intentional I'm not at liberty to say yet.

    It's an interesting take that you think our website starts people out on a trust deficit but hey, this is why everyone is entitled to their own opinions
    Last edited by DanielP; 09-01-2017 at 08:19 AM.
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  19. #19
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    Quote Originally Posted by VitruvianMan View Post
    That's true, Danny. One can't earn such a reputation without unwavering commitment to quality and customer service for a very long period of time for which KH has to be commended.

    What I find discomforting is also what this thread is about. KH - for some reason comes about as untrustworthy, especially for first time visitors. Don't know why! May be it's the generic name 'Known Host'... or the colorful but bland site design... or spammy looking chat popups... or the invisibility of the management. Had I not known about it's standing from reviews, it would have been too easy to take it for a 'fly-by-night' operation.
    I wouldn't really say management is invisible at all. Not only are we all pretty much active here in WHT but it takes about 2 clicks on Linked in to find most of us as well as our profiles on the KH Forums etc. KnownHost isn't about advertising the management or people running the place. Our job is to keep the clients happy, if no one really knows my name but all the clients are getting taken care of to me that's more important.

    This whole thread is weird I'll give you that lol, we've been in business for going on 11 years now and I've been with the company for almost 6 years now. Can't really recall any previous time where there was so much interest in who owned / ran / managed KH except for this thread here. (Not including the troves of sales men that always have the latest and greatest product/connectivity to sell).

    Anyhoo, yall have a good one
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  20. #20
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    Oct 2011
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    If you look at the offset you'll see one complete section is missing. You found an easter egg. Looking forward to what they fill the slot with.

  21. #21
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    You won't find any more trustworthy managed hosting company around than KnownHost. Just do the proper research in this forum.

  22. #22
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    Quote Originally Posted by Danny Michael View Post
    If you look at the offset you'll see one complete section is missing. You found an easter egg. Looking forward to what they fill the slot with.
    Yes, that's what I was thinking too...

  23. #23
    Coming soon, Knownhost Chocolate Easter Eggs! Made with only the best chocolate!*

    *I may or may not have already eaten them all. Sorry.

  24. #24
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    Sorry folks. That spacing isn't by design. A recent update caused it and will be fixed shortly. Thanks for letting us know.
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  25. #25
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    Quote Originally Posted by VitruvianMan View Post
    Yes, that's what I was thinking too...
    Shhhhhhhhhhh
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