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08-27-2017, 05:18 PM #1New Member
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Who is the founder of knownhost, Are they trustworthy?
Sorry for straight forward question , I am just looking for managed VPS and found good vps ssd package available at knownhost website, want to purchase one for 1 year. After some research, I've found there's no any information available online about the founder of knownhost. Also the companies addresses are different on their website and other social network profile like linkedin. Knownhost is reseller or a webhosting company with their own datacenter ?
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08-27-2017, 05:37 PM #2Junior Guru Wannabe
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@KnownHost might have the answers for you.
Based on their website, I doubt they own their own datacentre. Probably colocated or rented dedicated.
Update: this is what I got from live chat on their website - https://pasteboard.co/GHEaO1F.pngLast edited by hexasg; 08-27-2017 at 05:45 PM.
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08-27-2017, 05:53 PM #3Dungeon Monster
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Hey George,
Thank you for your inquiry.
Our Founder is Justin Sauers our corporate mailing address is the address listed in the bottom right of our website. The address on our Facebook and contact page is of our main support office. "1625 Richard Arrington Jr Blvd S Birmingham, AL 35205". Also a few 3rd party websites may still have our 107 Richard Arrington address which we moved out of to upsize into our current office in the fall of 2015.
If you have any questions don't hesitate to open a ticket.
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08-27-2017, 09:58 PM #4Web Host Reviewer
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KH colos in Dallas. It's one their site.
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08-28-2017, 12:10 PM #5Web Hosting Master
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KnownHost Managed VPS Specialists
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KnownHost is hiring! Click here for more information!
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08-28-2017, 12:58 PM #6Web Hosting Guru
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KnownHost is around for a while. I haven't used them personally but they are definitely not a one-man, one-summer shop
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08-28-2017, 01:01 PM #7Junior Guru Wannabe
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I currently have a VPS with knownhost in their Dallas center. Overall I am very very happy with them, their reliability has been top notch and support when I have needed it has been very quick. Overall I can definitely recommend them and they seem to be well thought of on here by other posters as well.
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08-30-2017, 11:05 AM #8Web Hosting Master
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@OP It's simple just search these forums for Knownhost and you'll see the overwhelmingly positive reviews. KH is very well known and established. I've used them for many many years and they are my goto host.
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08-30-2017, 01:05 PM #9New Member
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- Apr 2017
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Thanks to all, I will go with knownhost managed vps (Dallas Center) for my web project soon.
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08-30-2017, 01:19 PM #10Dungeon Monster
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08-30-2017, 04:30 PM #11Aspiring Evangelist
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Highly recommend them .... not there currently as their dedicated's look a bit 'tired' but super for VPS !
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08-31-2017, 09:13 AM #12KnownHost Managed Services Specialists
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Contact us: sales@knownhost.com or by phone 1-866-332-9894
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08-31-2017, 12:42 PM #13Junior Guru Wannabe
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I'm not sure about KH's trustworthy-ness, but they consistently received some of the most amazing feedback in Webhosting industry. Quite unbelievable actually!
Their website, on the other hand, is meh. Doesn't stand up to their reputation.
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08-31-2017, 01:47 PM #14Junior Guru Wannabe
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08-31-2017, 02:28 PM #15Junior Guru Wannabe
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That's true, Danny. One can't earn such a reputation without unwavering commitment to quality and customer service for a very long period of time for which KH has to be commended.
What I find discomforting is also what this thread is about. KH - for some reason comes about as untrustworthy, especially for first time visitors. Don't know why! May be it's the generic name 'Known Host'... or the colorful but bland site design... or spammy looking chat popups... or the invisibility of the management. Had I not known about it's standing from reviews, it would have been too easy to take it for a 'fly-by-night' operation.
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08-31-2017, 06:08 PM #16Web Hosting Master
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So what evidence or experience can you bring to back your doubt about their trustworthy-ness? Your post is full of innuendo, I'm sorry but they have been around for about 15 years and they have earned their reputation. Their website is fine and their reviews are geniune. If anything doesn't stand up to scrutiny is your post.
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09-01-2017, 03:04 AM #17Junior Guru Wannabe
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Sorry, my intention was not to imbibe with any innuendoes. May be I did phrase it badly... what I meant was the level of reviews KH receives is "Quite amazing actually!" and not that they put-up fake reviews or something. I know only of two other hosts that received that kind of accolades: WiredTree and (previously) ServInt. Even Rackspace and LiquidWeb receive occasional flak.
On the other hand, let me re-affirm: There is a significant discord between what KnowHost is and what they tend to portray of themselves. Their website IS bad. And so does many elements of their branding so much so that, I must say, they begin their relationship with a potential customer on trust deficient. I can go on and on and on about what's wrong, but let me give you one case-in point:
Go to their homepage and scroll down, you see this-
https://i.imgsafe.org/90/901f2f3462.png
So why that mis-alignment of packages when everything else is neatly centre-aligned? It makes the Homepage look unprofessional and at worst, broken. Now, which potential customer would want to engage business with a company that couldn't care less about their Homepage?
Don't get me wrong. I believe KnowHost an outstanding company - and probably even know it. But that may not be the opinion of a person who is yet to experience their service first hand.
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09-01-2017, 08:13 AM #18
@VitruvianMan I think you're the first person who has actually said we have a bad website... We appreciate the feed back and that off-set is actually intentional. Why it's intentional I'm not at liberty to say yet.
It's an interesting take that you think our website starts people out on a trust deficit but hey, this is why everyone is entitled to their own opinionsLast edited by DanielP; 09-01-2017 at 08:19 AM.
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09-01-2017, 08:18 AM #19
I wouldn't really say management is invisible at all. Not only are we all pretty much active here in WHT but it takes about 2 clicks on Linked in to find most of us as well as our profiles on the KH Forums etc. KnownHost isn't about advertising the management or people running the place. Our job is to keep the clients happy, if no one really knows my name but all the clients are getting taken care of to me that's more important.
This whole thread is weird I'll give you that lol, we've been in business for going on 11 years now and I've been with the company for almost 6 years now. Can't really recall any previous time where there was so much interest in who owned / ran / managed KH except for this thread here. (Not including the troves of sales men that always have the latest and greatest product/connectivity to sell).
Anyhoo, yall have a good oneKnownHost Managed Services Specialists
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Contact us: sales@knownhost.com or by phone 1-866-332-9894
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09-02-2017, 12:15 AM #20Junior Guru Wannabe
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If you look at the offset you'll see one complete section is missing. You found an easter egg. Looking forward to what they fill the slot with.
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09-02-2017, 03:22 AM #21Web Hosting Master
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You won't find any more trustworthy managed hosting company around than KnownHost. Just do the proper research in this forum.
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09-02-2017, 04:58 AM #22Junior Guru Wannabe
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09-03-2017, 09:36 AM #23Newbie
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Coming soon, Knownhost Chocolate Easter Eggs! Made with only the best chocolate!*
*I may or may not have already eaten them all. Sorry.
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09-03-2017, 09:51 AM #24Web Hosting Master
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Sorry folks. That spacing isn't by design. A recent update caused it and will be fixed shortly. Thanks for letting us know.
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09-03-2017, 10:24 AM #25Web Hosting Master
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