Results 1 to 14 of 14
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02-25-2013, 09:31 PM #1Junior Guru Wannabe
- Join Date
- Jun 2012
- Posts
- 38
oneprovider.com (very bad) I stay whithout server 8 days!!!
Hi to all! DO you know this company---> oneprovider.com
I need some review for them.. because I order and pay one server from this company since 18/2 and I still up today whithout my login details.
I know very well that the software installation is done in 2-3 hours!
what's wrong with them???
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02-25-2013, 09:34 PM #2The Linux Specialist
- Join Date
- Mar 2003
- Location
- /root
- Posts
- 23,991
You mean you are waiting for your server setup for 8 days? Did you contact them why it is delayed?
Specially 4 U
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02-25-2013, 09:35 PM #3Junior Guru Wannabe
- Join Date
- Mar 2012
- Location
- Montreal
- Posts
- 99
BrainStorm Network Inc. is:
█ OneProvider █ BSNServers
█ OneProvider.com - Check out our locations now! █ BSN Servers - Volume deals
- Dedicated servers, VPS, colocation and web hosting in over 100 locations worldwide -
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02-25-2013, 09:58 PM #4Junior Guru Wannabe
- Join Date
- Mar 2012
- Location
- Montreal
- Posts
- 99
I found your server in the queue, it was actually scheduled for tomorrow - as per the answers support gave you on your tickets - but I actually see it ready for delivery tonight. You should receive the accesses by e-mail momentarily.
BrainStorm Network Inc. is:
█ OneProvider █ BSNServers
█ OneProvider.com - Check out our locations now! █ BSN Servers - Volume deals
- Dedicated servers, VPS, colocation and web hosting in over 100 locations worldwide -
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02-25-2013, 10:28 PM #5Junior Guru Wannabe
- Join Date
- Jun 2012
- Posts
- 38
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02-25-2013, 10:31 PM #6Junior Guru Wannabe
- Join Date
- Jun 2012
- Posts
- 38
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02-26-2013, 01:36 AM #7Junior Guru Wannabe
- Join Date
- Mar 2012
- Location
- Montreal
- Posts
- 99
Dear customer,
Unfortunately our provisioning team has encountered a hardware inconsistency during the final health check. As a result of the exceptionally delayed delivery, we are offering you a two week free extension of your server. We are working hard to replace the faulty part and have the server delivered within 24 hours. Thank you for your patience.
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02-26-2013, 10:55 AM #8Junior Guru Wannabe
- Join Date
- Jun 2012
- Posts
- 38
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02-27-2013, 10:51 AM #9Junior Guru Wannabe
- Join Date
- Jun 2012
- Posts
- 38
I steel without server....(10 days!)
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02-27-2013, 02:14 PM #10Junior Guru Wannabe
- Join Date
- Mar 2012
- Location
- Montreal
- Posts
- 99
As per my last message, there was an issue with the hardware that we are still trying to fix. We are also giving you 2 weeks free credit from date of delivery so you will not have paid for nothing during this unfortunate delay. Thank you again for your great patience, this is very unusual on our part, and we apologize for any inconvenient caused.
BrainStorm Network Inc. is:
█ OneProvider █ BSNServers
█ OneProvider.com - Check out our locations now! █ BSN Servers - Volume deals
- Dedicated servers, VPS, colocation and web hosting in over 100 locations worldwide -
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02-27-2013, 03:00 PM #11Junior Guru Wannabe
- Join Date
- Jun 2012
- Posts
- 38
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02-27-2013, 04:13 PM #12Junior Guru Wannabe
- Join Date
- Jun 2012
- Posts
- 38
finally I get my login informations right now! Τhank you oneprovider!
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02-27-2013, 04:14 PM #13Junior Guru Wannabe
- Join Date
- Mar 2012
- Location
- Montreal
- Posts
- 99
BrainStorm Network Inc. is:
█ OneProvider █ BSNServers
█ OneProvider.com - Check out our locations now! █ BSN Servers - Volume deals
- Dedicated servers, VPS, colocation and web hosting in over 100 locations worldwide -
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02-27-2013, 05:28 PM #14Web Hosting Guru
- Join Date
- Jan 2012
- Location
- Orlando, FL
- Posts
- 271
Happy to see a provider find a resolve with the client as well as offering a great credit for the delay. Kudos, OneProvider.
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