Results 1 to 13 of 13
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06-16-2014, 12:57 AM #1Junior Guru Wannabe
- Join Date
- Oct 2012
- Posts
- 66
Host4Geeks Master Reseller 3 months review.
Date of Purchase: Mar 17 2014.
Coming straight to review: H4G has very decent staff support and provides its each customer the same value irrespective of plan he used or discount codes used. The customer support is pretty good and they help you with everything. The system is transparent and I get clear and hopefully true reason of downtime. Luckily no DDOS attacks on this shared server so I get great uptime.
Pros:
1. Helped me in cPanel/WHM migration.
2. Greater than 99.91% uptime during last 3 months. Down for server restarts and some upgradation (checking time interval is 2 minutes).
3. Customer Relationship - Everyone is equally important.
4. Good MySQL uptime.
5. Tried their best to solve errors after migration.
6. Great Customer Support.
7. Great Back Yard system. Greatly customized WHMCS.
Cons:
1. Didn't get all freebies promised on WHT.
2. Forced SSL so white labeling can be issue.
Ratings:
Professional: 9/10
Friendly: 8/10
Up Time: 99.9%
Security: 10/10
Stability: 9/10
Pricing: 8/10
Overall if you want to start a hosting company and having low budget Host4Geeks is best reseller plan I encountered.
I can recommend host4Geeks to anyone.Last edited by abhishekkjain; 06-16-2014 at 01:08 AM.
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06-21-2014, 04:00 PM #2Managed Services Specialist
- Join Date
- Mar 2011
- Posts
- 4,124
Abhishek, thank you for those kind words and I am glad to hear that you are happy with our services. We would never even think differentiating our support based of the $$$ a client pays us, each and every client is of utmost value and importance to us, be it someone who has a basic shared hosting account or someone with a rack full of servers.
Last month did see a couple of reboots primarily due to updates and maintenance all of those were scheduled though.
In terms of your Cons, I would be glad to figure them out for you if you get back to me. If certain freebies are promised on our offers, you should be getting them unless there are some limitations on the offer itself. If you let me know about this via email (kushal.r@h4g.co) I will be more than happy to look into it.
In regards to the SSL, we do have a verified SSL certificate installed on our whitelabel server hostname you can use your own URL but then that would yield a SSL warning for every client that tries to connect to your cPanel / WHM.
Once again, I cannot thank you enough for your kind words. Looking forward to have you hosted for a long long time.█ Kushal || Host4Geeks || Operating Fully Owned Infrastructure out of 4 Global Datacenters US / UK / India
█ Reseller Hosting - Pure SSD | Nginx + LSAPI | Let's Encrypt | WHMCS or Blesta | DDoS Protection| 24x7 Support
█ Fully Managed SSD VPS - cPanel /WHM | Softaculous | Let's Encrypt | DDoS Protection | Proactive Monitoring | Server Hardening
█ Datacenters - Los Angeles, CA | Lenoir, NC | London, UK |Pune, India
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06-26-2014, 03:02 AM #3Newbie
- Join Date
- Jul 2013
- Posts
- 12
They are indeed amazing. I have been with them for a year and about to renew for 1 more. Feels like family and the best part is that they don't say NO even if the issue is not supported by them!
Extremely helpful bunch in H4G and I hope they achieve many more accolades!
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07-05-2014, 05:14 AM #4Junior Guru Wannabe
- Join Date
- Oct 2012
- Posts
- 66
Please reply to Complaint Ticket ID 365999
Kushal please check your email ID kushal.r@h4g.co. Mailed you 3 days back and waiting for answer.
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07-13-2014, 04:13 PM #5Temporarily Suspended
- Join Date
- Jul 2013
- Posts
- 126
Its really nice to read good reviews about Indian companies. In this industry there is a 50-50% chance that you'd end up with a good host.
Keep up the good work h4g. I had some clients recently looking for reseller hosting, I am sure to recommend them to you.
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10-06-2014, 05:20 PM #6Junior Guru Wannabe
- Join Date
- Mar 2014
- Posts
- 53
I had a look at the packages available and prices seems to be good.
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10-07-2014, 02:53 AM #7WHT Addict
- Join Date
- Nov 2007
- Posts
- 159
Alright, if this is not a paid review!
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10-07-2014, 04:49 PM #8Junior Guru Wannabe
- Join Date
- Mar 2014
- Posts
- 53
So I tried to get someone on chat but it was offline. Tried few times but didn't have any luck. Doesn't seems to be 24/7
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01-24-2015, 05:06 PM #9Junior Guru Wannabe
- Join Date
- Oct 2012
- Posts
- 66
This was not. Gonna post a new review as I am going to complete 1 year with them.
Sales support is not there 24x7 but level 1 tech support is there and sometimes you get adams and sometimes kushal himself.
BTW chat is going to shut down and I am unhappy with this.
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01-25-2015, 08:01 PM #10Web Hosting Master
- Join Date
- Sep 2003
- Posts
- 3,857
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01-25-2015, 09:06 PM #11Managed Services Specialist
- Join Date
- Mar 2011
- Posts
- 4,124
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01-26-2015, 01:19 AM #12Junior Guru Wannabe
- Join Date
- Oct 2012
- Posts
- 66
^ No Kushal that was not so. It was white labelled tutorials which you mentioned in thread but it was not there in my plan on site. So chat support said I can't have it.
For example in this thread it is mentioned as if it was with every package:
http://www.webhostingtalk.com/showth...ght=host4geeks
Later it didn't bother me much.
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01-26-2015, 09:28 AM #13Web Hosting Master
- Join Date
- Apr 2009
- Location
- New York City
- Posts
- 5,169
Great review. I have a service with them right now and I must say it's superb no errors or issues at all. Thanks for the review please do share updates with us from time to time.
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