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  1. #1

    Still waiting on The Prime Host Account

    11 hours ago I purchased a reseller account at ThePrimeHost. 11 hours ago??? How long does it normally take for the reseller account to be setup? I have never had to wait this long.

    Anyone?

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  2. #2
    Join Date
    Oct 2003
    Location
    UK
    Posts
    3,590
    HI

    every host is different, have you tried logging in to their site to see if your account shows active or pending etc?
    The Hosting Heroes Ltd - over 20 years in the UK hosting industry.
    Website Hosting | Reseller Hosting | Cloud VPS Servers | Dedicated Servers | VPS Reseller for WHMCS
    www.thehostingheroes.com
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  3. #3
    wow i feel a little dumb, But there is usually an email with IP addresses and info on FTP. I got nothing.
    I am able to get to WHM.
      0 Not allowed!

  4. #4
    Join Date
    Apr 2005
    Location
    Cochin
    Posts
    2,452
    Quote Originally Posted by walley View Post
    wow i feel a little dumb, But there is usually an email with IP addresses and info on FTP. I got nothing.
    I am able to get to WHM.
    If you have access to WHM, you could create your account . But did they send you the whm access details ?
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  5. #5
    Join Date
    Oct 2013
    Location
    Everywhere
    Posts
    696
    Have you received the welcome email with WHM credentials in it? I had an account that was set up within 24 hours.
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  6. #6
    Join Date
    Jun 2011
    Posts
    552
    And of course you contacted your host before posting here, right?
    www.Hostzoom.net
    Pure SSD Powered cPanel web hosting with location in Amsterdam, Netherland.
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  7. #7
    Join Date
    Jun 2011
    Location
    USA/UK/SG
    Posts
    3,636
    This didn't require a thread. TPH are a great provider and they will set up your account shortly I'm sure.

    Did you open a ticket?
    ~]# Ethernet Servers Ltd - Est. 2014! - sales @ ethernetservers.com
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    ~]# NVMe Web Hosting | Unmanaged VPS | Fully Managed VPS | Dedicated Servers | Domain Names
    ~]# Don't settle for any less than the very best - come & join our family today!
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  8. #8
    Join Date
    Aug 2009
    Location
    US/UK/MY
    Posts
    3,042
    Quote Originally Posted by walley View Post
    wow i feel a little dumb, But there is usually an email with IP addresses and info on FTP. I got nothing.
    I am able to get to WHM.
    It's possible your account just requires manual approval or something similar, however, you would need to contact them to know for sure.
    SimpleSonic - We Make Fast... Easy!
    US/UK/MY - 100% Uptime - Shared - Reseller - cPanel - DirectAdmin - WHMCS Included!
    Blazing Fast NVMe SSD - CloudLinux - Imunify360 - LiteSpeed - MailChannels - JetBackup
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  9. #9
    is all good now, found all my emails in the SPAM folder, OMG.

    My appologys guys.
    Last edited by walley; 02-09-2014 at 03:39 PM. Reason: crap
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  10. #10
    Join Date
    Jul 2002
    Location
    Victoria, Australia
    Posts
    36,941
    Quote Originally Posted by walley View Post
    is all good now, found all my emails in the SPAM folder, OMG.

    My appologys guys.
    Great to hear.
      0 Not allowed!

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