hosted by liquidweb


Go Back   Web Hosting Talk : Web Hosting Main Forums : Cloud Hosting : SiteCloud Reviews - What is your experience?
Reply

Forum Jump

SiteCloud Reviews - What is your experience?

Reply Post New Thread In Cloud Hosting Subscription
 
Send news tip View All Posts Thread Tools Search this Thread Display Modes
  #1  
Old 11-08-2010, 01:52 AM
giorgio79 giorgio79 is offline
New Member
 
Join Date: Aug 2008
Posts: 2

SiteCloud Reviews - What is your experience?


Hello,

If you are/were a customer of SiteCloud I would like to hear about your opinion.

It seems to me a viable alternative to Rackspace Cloud Sites, but I like their layered pricing model, that starts much lower than that of Rackspace.



Sponsored Links
  #2  
Old 11-09-2010, 10:28 AM
dazmanultra dazmanultra is offline
Web Hosting Master
 
Join Date: Jun 2003
Location: London, UK
Posts: 1,723
If it's using cPanel, then it's more than likely nothing like Rackspace Cloud Sites or any kind of true clustered hosting or load balanced scalable hosting platform. It looks to be just a case of a cPanel virtual server hosted on "cloud" infrastructure (e.g. high availability to protect against hardware failure).

If they are load balancing using cPanel (which is possible in theory, but in production when customers are adding and removing sites all the time, it is not the perfect solution), I'd be interested to find out how they synchronise the settings between the servers in a way that doesn't impact performance.

__________________
Darren Lingham - UK Webhosting Ltd. - (0800) 024 2931
Tsohost.co.uk - Quality UK Windows and Linux hosting since 2003
UK WordPress Hosting - Fast, easy, cloud based WordPress Hosting

  #3  
Old 11-10-2010, 06:15 PM
brentpresley brentpresley is offline
Web Hosting Evangelist
 
Join Date: Jun 2008
Location: Dallas, TX
Posts: 450
We plan to offer cPanel with full load balancing and syncronization in the coming weeks. We just put it on one of our grids and have started testing it on production hardware.


It has not been easy to implement, but it is possible (with custom code).

__________________
Brent Presley - brent@innoscale.net
Innovative Scaling Technologies Inc. - Enterprise Cloud Hosting and Support
24/7 Dedicated Support, Call us @ 1-888-722-8515
www.innoscale.net - Ashburn - Dallas - Seattle - Amsterdam (coming soon!)

Sponsored Links
  #4  
Old 01-03-2011, 02:25 PM
sep7per sep7per is offline
Newbie
 
Join Date: Nov 2010
Posts: 20
[#QVO-323823]: Urgent - Full backup needed
date: Mon, Jan 3, 2011 at 12:13 AM

I'm waiting yet.
------

[#EPX-558887]: SSL PROBLEM
date Tue, Dec 21, 2010 at 10:50 PM!!!!!!!!!!!!!!!!!!!!!!!!!
------

[#GKZ-267392]: VERY VERY URGENT - SSL INSTALLATION
date Wed, Dec 29, 2010 at 12:37 AM
------

ALL OF THEM ARE IN PROGRESS YET!!!!!!!!!!!!!!!!!!!!

  #5  
Old 01-03-2011, 02:53 PM
Dustin Cisneros Dustin Cisneros is online now
Corporate Member
 
Join Date: Mar 2009
Location: LAX, DAL, MIA
Posts: 8,575
Quote:
Originally Posted by sep7per View Post
[#QVO-323823]: Urgent - Full backup needed
date: Mon, Jan 3, 2011 at 12:13 AM

I'm waiting yet.
------

[#EPX-558887]: SSL PROBLEM
date Tue, Dec 21, 2010 at 10:50 PM!!!!!!!!!!!!!!!!!!!!!!!!!
------

[#GKZ-267392]: VERY VERY URGENT - SSL INSTALLATION
date Wed, Dec 29, 2010 at 12:37 AM
------

ALL OF THEM ARE IN PROGRESS YET!!!!!!!!!!!!!!!!!!!!
You should consider calling them over the phone as your tickets are not being answered nor can chat help you as mentioned in your other thread.

I would simply call and ask to speak to a supervisor.

__________________
# Cloud // Dedicated // Colocation
# Locations: Los Angeles, Dallas and Miami
# I make deals!! Dustin@QuadraNet.com
# www.linkedin.com/in/dustincisneros/

  #6  
Old 03-10-2011, 01:39 PM
pharsyde pharsyde is offline
New Member
 
Join Date: Mar 2011
Posts: 2
SiteCloud is not the company you want to use. Even though their pricing and marketing look good, you will not get what you expect from them. I was lucky because they lost my business in the first 3 days. Not everyone is as lucky. Do yourself a favor and stay away from them. Search for my other posts to see what I mean.

  #7  
Old 03-10-2011, 09:21 PM
CloudWeb CloudWeb is offline
Cloud Hosting Expert
 
Join Date: Jan 2010
Posts: 1,028
Take a look at this thread which is just a few below this one: http://www.webhostingtalk.com/showthread.php?t=1027625

So far I haven't heard anyone say anything good about SiteCloud yet.

__________________
Cloud Web - SSD Cloud Hosting & Cloud Reseller Services
Cloud Web grows with your site, and even if a server crashes your site remains available.
TRUE Cloud, Affordable, 14 Years of Success in Web Hosting
Data Centers in Ashburn, VA | Seattle, WA | Dallas, TX

  #8  
Old 03-12-2011, 02:35 AM
flam316 flam316 is offline
Web Hosting Master
 
Join Date: Feb 2011
Posts: 788
Quote:
Originally Posted by giorgio79 View Post
Hello,

If you are/were a customer of SiteCloud I would like to hear about your opinion.

It seems to me a viable alternative to Rackspace Cloud Sites, but I like their layered pricing model, that starts much lower than that of Rackspace.
This seems like a good place to share my experience with SiteCloud.

I started hosting with them in early October, and everything seemed to be going well until three weeks after that. Performance went downhill fast. The SiteCloud support denied that there was a problem. Then, the servers went down for 2-3 days in early january because of MySql problems... which was evident a month before when the slowdown started. They claimed that this was totally unexpected even though many customers told them many times that there was something wrong.

After this, Trey Garnder sent an email out explaining what happened. He said they changed the infrastructure and that they would give more info later. That never happened. Not another email, tweet, or anything else from SiteCloud. They never give any updates, they don't have a forum and they don't send you any emails about anything. The only exception is if you are a new sale, than they will email you. They might email you back, although it might take a while, if you email support.

Servers still were unstable, going up and down for short periods of time (5 to 10 minutes) many times a day. This continued for months. They never migrated their blog to the new infrastructure, which they never used anyway. There are also numerous errors all over their website, which they don't seem to care enough to fix.

I emailed CEO Trey Gardner about all these problems and gave him a list of suggestions. He emailed me back 3 weeks later. He said that he was sorry for all the problems and he knows that "hosting is not as good as GreenGeeks (their parent company) and the problems should be fixed by the time this email is sent". I already decided to switch by this time, so I asked him if I could have a full refund for all the hosting I paid for (1 year).

I have to give Trey props for this, because no where does it say that they have to give you your money back (other than the 30 day money back guarantee). He gave the full refund to me anyway. He's an understanding guy, and I give him respect for that. Everything else; no excuse.

I left about 2 weeks ago for MDDHosting and I think I never made a smarter move.

Sorry for the excruciatingly long post

Reply

Similar Threads
Thread Thread Starter Forum Replies Last Post
SiteCloud or JustHost i-tech Reseller Hosting 7 12-31-2010 05:10 AM
Balticservers? Any experience? reviews? Mmarco Dedicated Server 15 11-05-2010 06:17 AM
Up2vps.com | Experience / Reviews ! Nilehoster VPS Hosting 25 04-07-2010 11:34 PM
netearthone.com---any experience/reviews hD-Scott Domain Names 3 03-23-2008 10:56 AM
Any one got reviews and experience withVPS in solarvps.com manunited2008 VPS Hosting 3 03-20-2008 02:24 PM

Related posts from TheWhir.com
Title Type Date Posted
Next Generation Customer Experience 2014 Web Hosting Events 2014-02-07 14:55:00
WhoIsHostingThis.com Listing 2013-12-05 13:51:20
US Consumers Would Rather Visit the Dentist Than Call Customer Service: CorvisaCloud Web Hosting News 2013-10-29 13:49:07
Signifyd Launches to Protect Ecommerce Merchants from Fraud Web Hosting News 2013-10-16 16:37:48
Startup Review Signal Mines Twitter for Reliable Web Hosting Reviews Web Hosting News 2012-09-25 15:52:28


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes
Postbit Selector

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Forum Jump
Login:
Log in with your username and password
Username:
Password:



Forgot Password?
Advertisement:
Web Hosting News:



 

X

Welcome to WebHostingTalk.com

Create your username to jump into the discussion!

WebHostingTalk.com is the largest, most influentual web hosting community on the Internet. Join us by filling in the form below.


(4 digit year)

Already a member?