My BurstNET login ID is firstname.lastname@example.org, And I ordered and paid it about 5 days ago.Can you check it and tell me when can I get it ready ?And can you reset billing cycle of this server ?
Too bad the service。
It really is frustrating to see clients coming on WHT and using it as a helpdesk for their VPS services. As far as we can all see, Burst has done nothing wrong here, client has an unpaid invoice from a few months back, therefore a new service won't be provisioned automatically until the account is in good standing.
OP: Why don't you pay the existing invoice and utilise that VPS?
I think before coming here for complaining you should first contact them regarding your issues and try to get it sorted out. If they are of no help then you can come here to get their attention. I think you didn't contact them or didn't read their notification about your order before coming here.
not good to paste login IDs here or using WHT as helpdesk,
what's the problem if one time a service was setup late, having one from burstnet responding to this thread can cost him 10x the service price.
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