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dollar2host review don't buy anyting from they !!!!!!

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  #1  
Old
Junior Guru Wannabe
 
Join Date: Oct 2010
Posts: 44

dollar2host review don't buy anyting from they !!!!!!


I have a reseller from they,and is down at last 4-5 times per day/ big load,slow servers,DONT'T BUY ANYTING FROM THEY,save your money ! NO MONEY BACK !!! http://img35.imageshack.us/img35/6302/60118779.jpg

Everyday i talk at last 4-5 times,with them on live chat and emails,they always tell me that was the last time,yeah sure,in 1-2 hours is again down ! Up-time ?! 99,9 % NO **** !!! MAYBE 40 % MAYBE !!!

another print screen : http://img198.imageshack.us/img198/483/62179038.jpg


Last edited by YaJ89; 10-26-2010 at 08:22 AM.


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  #2  
Old
Junior Guru Wannabe
 
Join Date: Oct 2010
Posts: 44
For 1 hour my resellet is down ,i speck with them on live chat,they say to try later,i try later and still down,now they don't wanna talk with me in live chat ,dollar2host.com is a big ****ing ****,don't waist money or time ! Yesterday my reseller was down all day ,becouse i don't was at my PC to go live chat with them and tell that issue,they NEVER check their servers or services !


Last edited by YaJ89; 10-26-2010 at 08:39 AM.
  #3  
Old
Web Hosting Master
 
Join Date: Sep 2009
Posts: 1,703
I think it is time for you to cancel their services and search for another hosting company.

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  #4  
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Snoork Hosting
 
Join Date: Oct 2009
Location: United States
Posts: 2,580
I'm sorry to hear about your experience with them, but you pay for what you get. They are most likely overselling their servers since I noticed they offer unlimited disk space and bandwidth.

If they are not meeting your standards, it may be time to look for a new hosting provider that can accumulate your needs.

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  #5  
Old
Junior Guru Wannabe
 
Join Date: Oct 2010
Posts: 44
But they don't offer money back.

  #6  
Old
Community Liaison
 
Join Date: Aug 2009
Location: 2607:FF68:100:11
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Quote:
Originally Posted by YaJ89 View Post
But they don't offer money back.
According to their site they offer a "30-Day Money Back Guarantee", Are you out of the 30 Day range? If so just request SLA or move and be done with it, There's not much you can do at this point.

  #7  
Old
Website Hosting Specialist
 
Join Date: Oct 2003
Location: UK
Posts: 3,109
Quote:
Originally Posted by YaJ89 View Post
But they don't offer money back.
Have you tried to contact them to ask for a refund?

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  #8  
Old
Retired Moderator
 
Join Date: Oct 2002
Location: EU - east side
Posts: 21,913
Hmm... if restarting services is their idea of a solution, it's no wonder that the same situation arises again and again.

  #9  
Old
Junior Guru Wannabe
 
Join Date: Oct 2010
Posts: 44
Quote:
Originally Posted by CyberHostPro View Post
Have you tried to contact them to ask for a refund?
Every day at last 4-5 times.check the print screens

  #10  
Old
Junior Guru Wannabe
 
Join Date: Oct 2010
Posts: 44
Today was down at last 10 times/most down than UP,so don't buy anyting from this suckers !! they don't give the money back like they saying ... and uptime 99,9 % NO **** !!! today was MAYBE 20-30 % Uptime !

  #11  
Old
Web Hosting Master
 
Join Date: Dec 2007
Location: LocalHost
Posts: 1,300
very bad by a big company. Hope everything get solved or you get full refund.

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  #12  
Old
Junior Guru Wannabe
 
Join Date: Sep 2010
Posts: 51
You get what you pay for, i can understand you being annoyed but when you can obviously see your not getting value its time to moveon. Also have you checked yor scripts it seems something is overloading site maybe check your site for any flaws since i noticed you own a forum

  #13  
Old
Temporarily Suspended
 
Join Date: Oct 2010
Location: Montreal, Canada
Posts: 96
If they do not want to give you your moneyback as they say on their website, you can send a message to PayPal, or the payement processor you used, and ask for a refund.
Generally, you will have your money back in few days..

  #14  
Old
Web Hosting Master
 
Join Date: May 2008
Location: Melbourne, Australia
Posts: 10,443
For every 30 minutes of downtime you will receive 5% of your monthly fee - Sounds good under there SLA

Looking at the issues you have ecountered, sounds like a full refund is on the mend.

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  #15  
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Join Date: Mar 2009
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Sorry to hear about this, thanks for letting us know.

Keep us updated on who you go with next.

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