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Thread: Rapidswitch down? [ Merged ]
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10-18-2010, 04:20 AM #1Cloud Backup Specialist
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Rapidswitch down? [ Merged ]
Is rapidswitch down for you lot?
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10-18-2010, 04:25 AM #2New Member
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Was down for a few minutes for me. Back up for me now. No power out. Looks like a routing / connection issue of some kind.
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10-18-2010, 04:32 AM #3WHT Addict
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Well from inital checks on our systems we belive there was power out as our linux boxes are now asking to run fsck.
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10-18-2010, 04:35 AM #4Greece
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4 servers are back online and didn't loose power.
Currently I have 1 server down.
Does anyone else have server down?
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10-18-2010, 04:35 AM #5Cloud Backup Specialist
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10-18-2010, 04:38 AM #6WHT Addict
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Just completed inital fsck's and now nothing responding again including myservers.rapidswitch
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10-18-2010, 04:39 AM #7Cloud Backup Specialist
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10-18-2010, 04:41 AM #8Web Hosting Master
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It's down here for all of our servers bar one.
Our pings to one of our main VPS nodes has given 10 ping responses out of 283 attempts.
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10-18-2010, 04:44 AM #9WHT Addict
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Ive just called and been told no power outage but a problem with connectivity to peers. Not really sure why 2 seperate boxes was asking for fscks via vnc then.
But apparently its being investigated now.
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10-18-2010, 04:48 AM #10Greece
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Can you tell me their number?
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10-18-2010, 04:50 AM #11Cloud Backup Specialist
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10-18-2010, 04:56 AM #12Greece
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10-18-2010, 04:59 AM #13Aspiring Evangelist
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That and LINX for example is not showing any peering issues so its something independent to them it seems:
https://www.linx.net/pubtools/trafficstats.html
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10-18-2010, 05:04 AM #14WHT Addict
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One server and for me is down
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10-18-2010, 05:04 AM #15WHT Addict
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Don't shoot the messenger!
That aside, i can connect to some of my boxes no problem. Others i cannot, nor can they ping out to external sites/ips (restricting some services).
So who knows!
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10-18-2010, 05:12 AM #16Greece
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On the servers which are UP on their portal I see "Gb1 (RapidSwitch Network)" and on the server which is DOWN I see "OB1 Not Connected". Do you see the same?
Also I run ping from another server on the same network to the server which is down and got 1 packet reply (1500 packets sent - 1 received).
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10-18-2010, 05:14 AM #17Greece
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And some more info. The servers which are UP are on F5, K9, B6, E2 on their datacenter and server which is DOWN is on B7.
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10-18-2010, 05:15 AM #18WHT Addict
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Latest Message From RS.
Some of your services with us are currently experiencing an interruption to connectivity. We are investigating and will provide further updates as soon as possible.
Date: 18/10/2010
Time: 09:20
Duration so far: < 40 minutes
Affected Service(s): ----
There is currently a network issue affecting RSH North. At this time we believe this to be caused by a network routing problem at one of our peering connections. This problem is only affecting a proportion of traffic via RSH North.
We are working to resolve this problem and will provide further information as soon as it is available.
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10-18-2010, 05:21 AM #19Web Hosting Master
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10-18-2010, 05:33 AM #20New Member
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My server is up, although Rapid Switch monitoring is telling me it's down. Monitoring does not appear to be working.
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10-18-2010, 06:04 AM #21Greece
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Sometimes the server which is still down replies to ping:
64 bytes from 78.129.226.xx: icmp_seq=3 ttl=63 time=0.186 ms
64 bytes from 78.129.226.xx: icmp_seq=177 ttl=63 time=0.498 ms
64 bytes from 78.129.226.xx: icmp_seq=189 ttl=63 time=0.355 ms
64 bytes from 78.129.226.xx: icmp_seq=254 ttl=63 time=0.347 ms
64 bytes from 78.129.226.xx: icmp_seq=258 ttl=63 time=0.516 ms
64 bytes from 78.129.226.xx: icmp_seq=266 ttl=63 time=0.346 ms
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10-18-2010, 06:06 AM #22Greece
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11:01 BST: The issue affecting RSH North is ongoing. A proportion of the traffic into RSH North will currently be experiencing increased latency and packet loss at varying levels. In some instances this may appear to be complete connectivity loss.
We are investigating the cause and will provide further updates as soon as we possibly can.
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10-18-2010, 06:12 AM #23Newbie
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Completely down for 2 VPS's from my own connection and our monitoring stations. Rapidswitch's own monitoring also shows both are down as well.
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10-18-2010, 06:31 AM #24Greece
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Can you ping the servers which are down from other server inside rapidswitch datacenter?
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10-18-2010, 06:38 AM #25Web Hosting Master
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No - we certainly cannot do that.
We have one server that seems to have no connectivity issues, and two that are unreachable. This is the ping from the working server to the two that cannot be properly reached:
PHP Code:marc@node00002:~$ ping node00001.gigatux.com
PING node00001.gigatux.com (109.169.0.2) 56(84) bytes of data.
^C
--- node00001.gigatux.com ping statistics ---
6 packets transmitted, 0 received, 100% packet loss, time 5008ms
marc@node00002:~$ ping node00004.gigatux.com
PING node00004.gigatux.com (109.169.23.39) 56(84) bytes of data.
64 bytes from node00004.gigatux.com (109.169.23.39): icmp_seq=5 ttl=63 time=0.549 ms
^C
--- node00004.gigatux.com ping statistics ---
8 packets transmitted, 1 received, 87% packet loss, time 7008ms
rtt min/avg/max/mdev = 0.549/0.549/0.549/0.000 ms
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