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  1. #1
    Join Date
    Mar 2009
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    United Kingdom
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    940

    Rapidswitch down? [ Merged ]

    Is rapidswitch down for you lot?

  2. #2
    Was down for a few minutes for me. Back up for me now. No power out. Looks like a routing / connection issue of some kind.

  3. #3
    Join Date
    Aug 2010
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    Berkshire, UK.
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    161
    Well from inital checks on our systems we belive there was power out as our linux boxes are now asking to run fsck.

  4. #4
    Join Date
    Jan 2004
    Location
    Greece
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    4 servers are back online and didn't loose power.

    Currently I have 1 server down.

    Does anyone else have server down?

  5. #5
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    Quote Originally Posted by CretaForce View Post
    4 servers are back online and didn't loose power.

    Currently I have 1 server down.

    Does anyone else have server down?
    Yep my systems still down

  6. #6
    Join Date
    Aug 2010
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    Berkshire, UK.
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    161
    Just completed inital fsck's and now nothing responding again including myservers.rapidswitch


  7. #7
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    Quote Originally Posted by Rob-Rackedeu View Post
    Just completed inital fsck's and now nothing responding again including myservers.rapidswitch

    Strange how there website is online still though aint it....

    I might give em a call shortly

  8. #8
    Join Date
    Dec 2006
    Location
    London
    Posts
    661
    It's down here for all of our servers bar one.

    Our pings to one of our main VPS nodes has given 10 ping responses out of 283 attempts.

  9. #9
    Join Date
    Aug 2010
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    Berkshire, UK.
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    Ive just called and been told no power outage but a problem with connectivity to peers. Not really sure why 2 seperate boxes was asking for fscks via vnc then.

    But apparently its being investigated now.

  10. #10
    Join Date
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    Greece
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    Can you tell me their number?

  11. #11
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    Quote Originally Posted by CretaForce View Post
    Can you tell me their number?
    For you it will be +44 20 7106 0730

    For UK ppl it will be 0808 238 0033

  12. #12
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    Quote Originally Posted by Rob-Rackedeu View Post
    Ive just called and been told no power outage but a problem with connectivity to peers. Not really sure why 2 seperate boxes was asking for fscks via vnc then.

    But apparently its being investigated now.
    I don't believe it's related to peers. I can't ping the server which is down using other servers inside their network.

  13. #13
    Join Date
    Jan 2007
    Location
    Kent, UK
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    Quote Originally Posted by CretaForce View Post
    I don't believe it's related to peers. I can't ping the server which is down using other servers inside their network.
    That and LINX for example is not showing any peering issues so its something independent to them it seems:

    https://www.linx.net/pubtools/trafficstats.html

  14. #14
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    Mar 2007
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    Agios Dimitrios,Attiki,GR
    Posts
    114
    One server and for me is down

  15. #15
    Join Date
    Aug 2010
    Location
    Berkshire, UK.
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    Don't shoot the messenger!

    That aside, i can connect to some of my boxes no problem. Others i cannot, nor can they ping out to external sites/ips (restricting some services).

    So who knows!

  16. #16
    Join Date
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    On the servers which are UP on their portal I see "Gb1 (RapidSwitch Network)" and on the server which is DOWN I see "OB1 Not Connected". Do you see the same?

    Also I run ping from another server on the same network to the server which is down and got 1 packet reply (1500 packets sent - 1 received).

  17. #17
    Join Date
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    And some more info. The servers which are UP are on F5, K9, B6, E2 on their datacenter and server which is DOWN is on B7.

  18. #18
    Join Date
    Aug 2010
    Location
    Berkshire, UK.
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    Latest Message From RS.

    Some of your services with us are currently experiencing an interruption to connectivity. We are investigating and will provide further updates as soon as possible.

    Date: 18/10/2010
    Time: 09:20
    Duration so far: < 40 minutes
    Affected Service(s): ----

    There is currently a network issue affecting RSH North. At this time we believe this to be caused by a network routing problem at one of our peering connections. This problem is only affecting a proportion of traffic via RSH North.

    We are working to resolve this problem and will provide further information as soon as it is available.

  19. #19
    Join Date
    Jun 2003
    Location
    UK
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  20. #20
    My server is up, although Rapid Switch monitoring is telling me it's down. Monitoring does not appear to be working.

  21. #21
    Join Date
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    Greece
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    Sometimes the server which is still down replies to ping:

    64 bytes from 78.129.226.xx: icmp_seq=3 ttl=63 time=0.186 ms
    64 bytes from 78.129.226.xx: icmp_seq=177 ttl=63 time=0.498 ms
    64 bytes from 78.129.226.xx: icmp_seq=189 ttl=63 time=0.355 ms
    64 bytes from 78.129.226.xx: icmp_seq=254 ttl=63 time=0.347 ms
    64 bytes from 78.129.226.xx: icmp_seq=258 ttl=63 time=0.516 ms
    64 bytes from 78.129.226.xx: icmp_seq=266 ttl=63 time=0.346 ms

  22. #22
    Join Date
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    Location
    Greece
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    11:01 BST: The issue affecting RSH North is ongoing. A proportion of the traffic into RSH North will currently be experiencing increased latency and packet loss at varying levels. In some instances this may appear to be complete connectivity loss.

    We are investigating the cause and will provide further updates as soon as we possibly can.

  23. #23
    Completely down for 2 VPS's from my own connection and our monitoring stations. Rapidswitch's own monitoring also shows both are down as well.

  24. #24
    Join Date
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    Can you ping the servers which are down from other server inside rapidswitch datacenter?

  25. #25
    Join Date
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    Location
    London
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    Quote Originally Posted by CretaForce View Post
    Can you ping the servers which are down from other server inside rapidswitch datacenter?
    No - we certainly cannot do that.

    We have one server that seems to have no connectivity issues, and two that are unreachable. This is the ping from the working server to the two that cannot be properly reached:

    PHP Code:
    marc@node00002:~$ ping node00001.gigatux.com
    PING node00001
    .gigatux.com (109.169.0.256(84bytes of data.
    ^
    C
    --- node00001.gigatux.com ping statistics ---
    6 packets transmitted0 received100packet losstime 5008ms

    marc
    @node00002:~$ ping node00004.gigatux.com
    PING node00004
    .gigatux.com (109.169.23.3956(84bytes of data.
    64 bytes from node00004.gigatux.com (109.169.23.39): icmp_seq=5 ttl=63 time=0.549 ms
    ^C
    --- node00004.gigatux.com ping statistics ---
    8 packets transmitted1 received87packet losstime 7008ms
    rtt min
    /avg/max/mdev 0.549/0.549/0.549/0.000 ms 

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