I have not read much about the company so I do not have any information whether they are a good or bad web host. In general, I would suggest you do the following:
1. E-mail their support staff and see how long it takes them to respond.
While this cannot guarantee that they will always respond quickly it is a good way to get an idea who you are dealing with. The average response time should not be more than 6 hours (when submitted during a business day).
2. Explore their web site.
Do you find that there layout and design is well organized and helpful? The presence of a professional looking and easy to navigate web site cannot guarantee that the company is a good hosting firm. However, good organization and design in the site can show general characteristic traits of the maintainers that reflect on how they handle the servers.
3. Try to find some people who already host with the company and e-mail them about their experiences.
This test is not perfect and can often work against new hosts.
I remember when my company was new in the market and we struggled to get clients since so many people insisted on references. Just as it is true that it takes money to get more money, it also takes clients to gain new clients.
[This message has been edited by Rietta Solutions (edited 04-28-2000).]