View Poll Results: The Importance of Webhosting Provider Team Page

Voters
32. You may not vote on this poll
  • Not Important at all

    11 34.38%
  • I'd like to read the bio of management and support team

    8 25.00%
  • I'd like to read the bio and see pictures of management and support team

    13 40.63%
  • I prefer bio and pictures, instead of video

    11 34.38%
  • Team page increases trust level in the provider during signing up stage

    17 53.13%
  • Other options and suggestions by members

    2 6.25%
Multiple Choice Poll.
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Results 1 to 25 of 32
  1. #1
    Join Date
    Aug 2010
    Location
    Israel
    Posts
    300

    Webhosting Team Page

    I think that it is great that some webhosting providers have a "Meet the Team" page. IMHO this adds some value to the company when you put a face to a name.
    Here is one provider that has made a good impression on me
    http://www.hostdime.com/why/our-team/
    If you know of other web hosts who have such a page, then please add it in this thread.

  2. #2
    Join Date
    Nov 2007
    Location
    New Jersey, USA
    Posts
    4,740
    HG has something similar: http://www.hostgator.com/management-team.shtml

    They can't list their whole team, because there are over 250+ people, but the important ones are there.

    - Daniel

  3. #3
    Join Date
    Jun 2010
    Location
    India
    Posts
    202
    Here you go, another page just like it :
    http://www.site5.com/about/management/

  4. #4
    Join Date
    Aug 2010
    Location
    Israel
    Posts
    300

    JaguarPC

    Another one from JaguarPC
    http://www.jaguarpc.com/about/team.php

  5. #5
    Join Date
    May 2009
    Location
    United Kingdom
    Posts
    1,695
    Hello,

    I completely agree. It's very reassuring to see who actually runs the company.

    Jack
    Zomex ~ Templates & services for web hosting resellers since 2009!
    #1 Web Hosting Templates for WHMCS Templates | WordPress | HTML | Blesta | Clientexec
    █ Professional WHMCS Services | Installation | Configuration | Integration | Upgrades

  6. #6
    Join Date
    May 2002
    Location
    Internet / Colorado
    Posts
    1,660
    Quote Originally Posted by Abidh View Post
    Here you go, another page just like it :
    http://www.site5.com/about/management/
    We are actually about a week away from updating ours to have the entire team listed with a bio on everyone and a picture

    Customers have really liked it as it seems a lot more human to see someone's face ,
    Thanks, Ben
    Like passive recurring revenue you can retire on?
    You focus on building your brand, we handle all support, billing, and more.
    Pressed.net - Start your own Managed WordPress Hosting Company

  7. #7
    Join Date
    Jul 2000
    Location
    Colorado Springs, CO
    Posts
    2,288
    Yes, we need to add some pics and update our bio's as well.
    Greg Landis | Director of Growth Jaguarpc - Unlock Superior Hosting with JaguarPC
    Managed Servers - Virtual Private Servers | AMD EPYC Dedicated servers
    Follow us @ Facebook.com/Jaguarpc | (888)-338-5261 | greg @ jaguarpc.com

  8. #8
    Join Date
    Jun 2010
    Location
    PA
    Posts
    642
    Yea, a lot of hosts do that.

    Hostgator: http://www.hostgator.com/management-team.shtml
    WiredTree: http://www.wiredtree.com/aboutus/managementprofiles.php
    Rackspace has pictures of their real employees all over the site and even some videos on youtube and on rackspace.com with all sorts of stuff to have the same effect: http://www.rackspace.com/managed_hos...icatedteam.php
    SR Web Studio
    Shared & Reseller Web Hosting - Web Design - Complete Solutions
    cPanel - Fantastico De Luxe - Instant Setup - 99.9% Uptime

    sales@srwebstudio.com | (412) 945-0130

  9. #9
    Join Date
    Oct 2009
    Location
    Minnesota, USA
    Posts
    939
    Yea, I totally agree it does build up a nice way to see who is hosting your web sites and just some reassurances in a way.

    We actually are in process of updating the web site to have a page to introduce our staff and an image, a few clients had mentioned it to us as well.

    Always interesting to see who it was you talked to on the phone, or who it's posting things on here that you talked to
    David Byrne | Dedispec, LLC.
    Affordable Dedicated Servers | Storage & GPU Servers | Web Hosting | Colocation | West Virginia, Missouri & Texas
    www.dedispec.com - sales@dedispec.com

  10. #10
    Join Date
    Aug 2010
    Location
    Israel
    Posts
    300

    Poll

    I have added a poll to this thread. Please vote and suggest more options. Thanks.

  11. #11
    Join Date
    Aug 2010
    Location
    Israel
    Posts
    300

    Liquidweb

    Liquid web has one team picture and a video showing datacenters. Nice.
    http://www.liquidweb.com

  12. #12
    Join Date
    Oct 2002
    Location
    EU - east side
    Posts
    21,920
    Given that the web is so impersonal, I think it is a good idea to put some faces and information about team members. It's one thing when the company is a black box, and another when you can see the faces behind it.

    Of course, in some cases it could all be fake, but even so it would do its marketing magic.

  13. #13
    Join Date
    Jan 2006
    Location
    United States
    Posts
    1,386
    I would be perfectly satisfied with a detailed page describing the network.

  14. #14
    Join Date
    Aug 2009
    Location
    England
    Posts
    198
    I wouldn't be bothered but if it means sites stop plasting half naked air brushed models on their sites I'm all for it
    Kind Regards
    Christopher Smith

  15. #15
    Join Date
    Sep 2008
    Location
    Seattle, WA
    Posts
    1,323
    Quote Originally Posted by cscarlet View Post
    I wouldn't be bothered but if it means sites stop plasting half naked air brushed models on their sites I'm all for it
    Man, I needed a good laugh, thanks.
    █ Brian Kearney, Stealthy Hosting/Server Stadium Seattle, WA [AS23033] Skype: StealthyHosting
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    █ Email: Sales@StealthyHosting.com

  16. #16
    Join Date
    Sep 2004
    Location
    Smade's Inn
    Posts
    1,023
    Team pages mean little to me. I know, slightly odd coming from someone who has been so close to his hosts, up to pure friendship levels. I view those team pages with pictures and a blurb of bio as little more then fluff. Often I find myself doubting the veracity of the pages, and it begins to slowly bother me if I take too much interest.

    Like HS-CB Matt, I'd rather know about the network. Let me know about the datacenter (no virtual tour or massive pictures), and your racks and I'm solid. In the end I may never submit one ticket to support, or learn a single name from the company. I will keep in mind what is inside your rack(s), or colos.
    WHT is now used as the Universal Hosting Helpdesk.

  17. #17
    Join Date
    May 2006
    Location
    San Francisco
    Posts
    7,325
    As a general statement, if you doubted the truthfulness of a company's team page, then I'd venture out and say you wouldn't have (or shouldn't) choose that company in the first place. I do believe having a team page of at least management provides a more personal touch with your clients and that can really create a connection with them. Of course, the company's reputation and service quality has to be good in the first place so the team page isn't going to make a difference if you can't provide good service.

  18. #18
    Join Date
    Aug 2010
    Location
    CPU
    Posts
    2,187
    Team page increases trust level - I agree!
    Ask for Server IP & Nameservers IP to check if your reseller provider truly provides 100% white-label.

  19. #19
    Join Date
    Aug 2010
    Location
    Israel
    Posts
    300

    Heart Internet (UK)

    One more webhosting company from the UK
    http://www.heartinternet.co.uk/meet-the-team.html
    Liked the rollover feature

  20. #20
    Join Date
    Aug 2010
    Location
    Israel
    Posts
    300

    Webhosting Buzz

    One more provider. Bio and animation instead of pictures
    http://www.webhostingbuzz.com/leadership-team.php

  21. #21
    Join Date
    Nov 2006
    Location
    search.php?do=getnew
    Posts
    1,241
    Interestingly enough, technically WHT have a team page: http://www.webhostingtalk.com/showgroups.php

    Back on topic, I think it has to be done very carefully and correctly to actually work.
    http://www.rskeens.com
    A casual blog mainly about the web hosting industry

  22. #22
    Join Date
    Nov 2001
    Location
    London
    Posts
    4,931
    Quote Originally Posted by Searching10 View Post
    One more provider. Bio and animation instead of pictures
    http://www.webhostingbuzz.com/leadership-team.php
    We thought cartoon characters would add a bit of fun...
    Matthew Russell | Namecheap
    Twitter: @mattdrussell

    www.easywp.com - True Managed WordPress, made easy

  23. #23
    Join Date
    Aug 2010
    Location
    Israel
    Posts
    300
    Quote Originally Posted by mdrussell View Post
    We thought cartoon characters would add a bit of fun...
    It is fun. Loved it actually.

  24. #24
    Join Date
    Aug 2010
    Location
    Israel
    Posts
    300

    DreamHost

    Bio and pictures (some very talented young men running the company judging by the photos)
    http://www.dreamhost.com
    About Us > Employee Profiles >

  25. #25
    Join Date
    Aug 2010
    Location
    Israel
    Posts
    300

    ServerBeach

    ServerBeach and Peer1 "Our People" page. Quite impressive page layout with pic thumbnails. Best I have seen so far.
    http://www.serverbeach.co.uk/about-u...inic-monkhouse
    http://www.peer1hosting.co.uk/about-...inic-monkhouse

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