I've been working with Steven @ Rack911 for over three years, on and off with various projects.
Steven has been nothing but awesome and easy to contact at even the most oddest of times - sometimes I think he never sleeps
He's helped work through issues of various difficulty such as offloading of our managed support queue at times and also fixing 16+ disk RAID10 failures.
Steven offered to fly in from the US over to Frankfurt, Germany to assist us with a datacenter move.
Working with Steven has indeed been a priviledge and I surely haven't met anyone as professional and knowledegable as him. His skill and attitude have helped us increase our business potential to new and higher standard. He has also went far beyond the call of duty and represented our business interests at many times without expecting any serious financial gain in return.
I can't recommend Rack911 and Steven highly enough and I am confident that he will continue providing the same level of service for the foreseeable future.