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Cancelling PHPLiveSupport

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  #1  
Old 12-15-2002, 01:10 PM
iKHost iKHost is offline
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Join Date: Oct 2002
Posts: 211

Cancelling PHPLiveSupport


How does one cancel the service, there doesn't appear to be any info about it on their site.

TIA



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  #2  
Old 12-16-2002, 04:43 AM
JSpired JSpired is offline
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Good question. Have you tried contacting them via their support page? They have a link to billing there. I would imagine that might be a good place to start. There's also a phone number listed on their site.

  #3  
Old 12-16-2002, 09:35 AM
iKHost iKHost is offline
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Posts: 211
got it done, thanks

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  #4  
Old 12-16-2002, 12:13 PM
seg fault seg fault is offline
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What alternative software did you find?

  #5  
Old 12-16-2002, 12:42 PM
iago iago is offline
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Join Date: Aug 2002
Posts: 192
why did you cancel? if i may ask?

i am thinking on getting their software but have read some negative posts...

is it a good/bad app in your opinion?

  #6  
Old 12-17-2002, 04:51 PM
rackyou rackyou is offline
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Join Date: Nov 2002
Location: Europe
Posts: 122
Yeah, why?

  #7  
Old 08-31-2005, 04:24 AM
phplivesupport phplivesupport is offline
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Join Date: Aug 2005
Posts: 1
Hello, this is what is happened to me (all documented) the 30 august with PHPLivesupport.com and Osi Codes Inc.

I was a customer of them since march 2004

I have paid ALWAYS their fee.

Last billing cycle was march 2005, year after the subscription of march 2004.

I have paid with a pre-paid credit card and I haven't take care that I hadn't received a message with the OK when I had paid the fee in march 2005, but I wan't worried because infact I continued to log up to august 2005 and I contact at least 10 times the customer care support and all was ok and I knew to have paid, full paid all.

The 30 august they put in my account a panel where I was forced to pay 79$ again! I cannot have access to download and other.

I asked info immediatelly to them and they said that I have no paid and to show a proof. Of course I cannot show because prepaid credit card of post office in Italy don't give this feature.

Now they have blocked all my business but I have proof that I have download, from my own account, and got support by them up to august 2005 and a serious firm know that this could be not possible if I was not a paying customer.

I think at 100% that they have abused in my case and now I do not know what to do.

I'm asking to my lawyer what to do and how to call them in a my country court.

If sombody of you know other forums where find other users of Phplivesupport that had some treatment let me know.

I wrote in their forum and they have HIDDEN in few hours my message where I explain what happened.

This is a scam and an abuse never seen from a serious firm and company as they should be, and now I need to go to buy a Live Person license (more expensive) just for what is happening.

Please report all the abuses of this firm to flyinvest@gmail.com

if someone else had this abuse in the past we can act together in a court for investigate and have our rights.

Thank you

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