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Cancelling PHPLiveSupport

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Old 12-15-2002, 01:10 PM
iKHost iKHost is offline
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Join Date: Oct 2002
Posts: 211

Cancelling PHPLiveSupport

How does one cancel the service, there doesn't appear to be any info about it on their site.


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Old 12-16-2002, 04:43 AM
JSpired JSpired is offline
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Join Date: Apr 2002
Location: Here?
Posts: 2,560
Good question. Have you tried contacting them via their support page? They have a link to billing there. I would imagine that might be a good place to start. There's also a phone number listed on their site.

Old 12-16-2002, 09:35 AM
iKHost iKHost is offline
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Join Date: Oct 2002
Posts: 211
got it done, thanks

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Old 12-16-2002, 12:13 PM
seg fault seg fault is offline
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Join Date: Apr 2002
Location: AU
Posts: 1,048
What alternative software did you find?

Old 12-16-2002, 12:42 PM
iago iago is offline
Junior Guru
Join Date: Aug 2002
Posts: 192
why did you cancel? if i may ask?

i am thinking on getting their software but have read some negative posts...

is it a good/bad app in your opinion?

Old 12-17-2002, 04:51 PM
rackyou rackyou is offline
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Join Date: Nov 2002
Location: Europe
Posts: 122
Yeah, why?

Old 08-31-2005, 04:24 AM
phplivesupport phplivesupport is offline
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Join Date: Aug 2005
Posts: 1
Hello, this is what is happened to me (all documented) the 30 august with and Osi Codes Inc.

I was a customer of them since march 2004

I have paid ALWAYS their fee.

Last billing cycle was march 2005, year after the subscription of march 2004.

I have paid with a pre-paid credit card and I haven't take care that I hadn't received a message with the OK when I had paid the fee in march 2005, but I wan't worried because infact I continued to log up to august 2005 and I contact at least 10 times the customer care support and all was ok and I knew to have paid, full paid all.

The 30 august they put in my account a panel where I was forced to pay 79$ again! I cannot have access to download and other.

I asked info immediatelly to them and they said that I have no paid and to show a proof. Of course I cannot show because prepaid credit card of post office in Italy don't give this feature.

Now they have blocked all my business but I have proof that I have download, from my own account, and got support by them up to august 2005 and a serious firm know that this could be not possible if I was not a paying customer.

I think at 100% that they have abused in my case and now I do not know what to do.

I'm asking to my lawyer what to do and how to call them in a my country court.

If sombody of you know other forums where find other users of Phplivesupport that had some treatment let me know.

I wrote in their forum and they have HIDDEN in few hours my message where I explain what happened.

This is a scam and an abuse never seen from a serious firm and company as they should be, and now I need to go to buy a Live Person license (more expensive) just for what is happening.

Please report all the abuses of this firm to

if someone else had this abuse in the past we can act together in a court for investigate and have our rights.

Thank you


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