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  1. #1

    Looking for an alternative to Aplus.net

    Hello,

    I have been with Aplus.net for over a year now, and I have started to get fed up with them. My sites are down fairly frequently (or at least more frequently than I would like), sometimes they mess up my .htaccess files, and even delete my favicons, it took them a month to set up ssh, and I can't even use cron. They have also charged me extra each month for FTP accounts I am unable to delete. Worst of all, though, is there control panel not only looks bad, but it's also really confusing, slow and doesn't really let you control much. Luckily, I didn't buy by the year or anything, so I can switch whenever I want.

    I've been thinking of switching hosts for some time now, and I've decided it's finally the time. I use this server for some personal sites for me and a couple other people, but also for a web service and a company site. Disk space is not an issue, and really, bandwidth isn't much of one either. However, MySQL databases are very important for my uses. So I'm really just wondering what hosts you suggest for these purposes. Ideally they will also have a nice-looking and functional control panel, and won't try to rip me off. I'm willing to pay up to $30ish a month (but would consider paying more if it's a very highly recommend host).

    Thanks!

  2. #2
    Join Date
    Jun 2010
    Location
    Modesto California
    Posts
    6,014
    Quote Originally Posted by joeturner View Post
    Hello,

    I have been with Aplus.net for over a year now, and I have started to get fed up with them. My sites are down fairly frequently (or at least more frequently than I would like), sometimes they mess up my .htaccess files, and even delete my favicons, it took them a month to set up ssh, and I can't even use cron. They have also charged me extra each month for FTP accounts I am unable to delete. Worst of all, though, is there control panel not only looks bad, but it's also really confusing, slow and doesn't really let you control much. Luckily, I didn't buy by the year or anything, so I can switch whenever I want.

    I've been thinking of switching hosts for some time now, and I've decided it's finally the time. I use this server for some personal sites for me and a couple other people, but also for a web service and a company site. Disk space is not an issue, and really, bandwidth isn't much of one either. However, MySQL databases are very important for my uses. So I'm really just wondering what hosts you suggest for these purposes. Ideally they will also have a nice-looking and functional control panel, and won't try to rip me off. I'm willing to pay up to $30ish a month (but would consider paying more if it's a very highly recommend host).

    Thanks!
    Do you know how much diskspace and bandwidth your website uses? It doesnt sound like you will need much (almost all shared hosts provide what you are looking for).

    Filling out an inquiry via hostvoice.net is always a good place to start, also take a look at the offers section http://www.webhostingtalk.com/forumdisplay.php?f=4

    If your websites are basic (with low traffic), you should be able to get something around $5-10 per month.
    ---> Click Here For cPanel Web Hosting Services.
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    FernGullyGraphics --- 426 14th St. Suite #115 --- Modesto, California --- 95354

  3. #3
    Join Date
    Apr 2010
    Location
    Canada
    Posts
    1,762
    I'm not sure to quite understand your needs. Are you looking for a dedicated server? Or shared hosting? Or even a VPS?

    30$ is much for a shared hosting account while extremely low for a dedicated one.
    Would you mind explaining a bit more?
    Maxence H. - UBservers.com
    Specialists in high-performance hosting since 2008!
    Outstanding 24x7 support - Canada, USA, France

    SSD VPS Dedicated Servers SSD Web Hosting

  4. #4
    Join Date
    Aug 2008
    Location
    San Francisco
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    2,410
    Ouch, sorry to hear Joe. A majority of hosts do not limit the amount of FTP accounts you can have. As far as SSH, not all providers give this out and if they do they do ask for some identificaion.

    If you want a good looking and functional control panel, look for a host who offers cPanel in the offers section. It is a great software and you can demo it heree - http://www.cpanel.net/products/cpanelwhm/try-demo.html

    Try to stay away from hosts offering "unlimited" disk space and bandwidth since they are scams. Best of Luck on your search, also be sure to look for reviews on a host you're interested in.

  5. #5
    Join Date
    Apr 2010
    Location
    Canada
    Posts
    1,762
    Quote Originally Posted by GCM View Post
    Ouch, sorry to hear Joe. A majority of hosts do not limit the amount of FTP accounts you can have. As far as SSH, not all providers give this out and if they do they do ask for some identificaion.

    If you want a good looking and functional control panel, look for a host who offers cPanel in the offers section. It is a great software and you can demo it heree - http://www.cpanel.net/products/cpanelwhm/try-demo.html

    Try to stay away from hosts offering "unlimited" disk space and bandwidth since they are scams. Best of Luck on your search, also be sure to look for reviews on a host you're interested in.
    I agree here. cPanel is probably your best bet for a simple and good looking control panel. Also, try to avoid those unlimited offers when it comes to space & bandwidth
    Maxence H. - UBservers.com
    Specialists in high-performance hosting since 2008!
    Outstanding 24x7 support - Canada, USA, France

    SSD VPS Dedicated Servers SSD Web Hosting

  6. #6
    Quote Originally Posted by ubservers View Post
    I'm not sure to quite understand your needs. Are you looking for a dedicated server? Or shared hosting? Or even a VPS?

    30$ is much for a shared hosting account while extremely low for a dedicated one.
    Would you mind explaining a bit more?
    Sorry about that. As of now, I'm looking just for shared hosting.

    As far as diskspace and bandwidth, we use maybe 1-2GB. Bandwidth: Aplus seems to have this part broken, but I would expect 10GB max.

  7. #7
    Join Date
    Apr 2010
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    Canada
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    1,762
    Quote Originally Posted by joeturner View Post
    Sorry about that. As of now, I'm looking just for shared hosting.

    As far as diskspace and bandwidth, we use maybe 1-2GB. Bandwidth: Aplus seems to have this part broken, but I would expect 10GB max.
    With those specs, you wont have any problem finding this in the offer section for about 5$
    Maxence H. - UBservers.com
    Specialists in high-performance hosting since 2008!
    Outstanding 24x7 support - Canada, USA, France

    SSD VPS Dedicated Servers SSD Web Hosting

  8. #8
    Have to agree with Ubservers, there is some fantastic and well respected hosting comapnies who can provide what you need in the offers section, as said above go with someone who has reviews.

    Just remember you usually get what you pay for, most of the companies who offer unlimited everything are usually gone in a few months, try to go with a smaller package but slightly more expensive if you expect quality.

    I would say for maximum budget should be $10 per month.

  9. #9
    Quote Originally Posted by ubservers View Post
    With those specs, you wont have any problem finding this in the offer section for about 5$
    Ah yes, I just found a bunch

    I'm looking at the SharkSpace 50% off lifetime deal, and it looks pretty solid. I might just go with that

  10. #10
    Join Date
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    i,d also like to add that companys which advertise such huge limits is just aswell an unlimited host...

    IE 500GB DISK, 20TB BANDWIDTH = UNLIMITED

  11. #11
    Join Date
    Apr 2010
    Location
    Canada
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    Quote Originally Posted by joeturner View Post
    Ah yes, I just found a bunch

    I'm looking at the SharkSpace 50% off lifetime deal, and it looks pretty solid. I might just go with that
    Just one thing. Before you buy out a host, make sure to research a bit about them or try to talk to them. Make sure they dont have many bad reviews and so on.
    Maxence H. - UBservers.com
    Specialists in high-performance hosting since 2008!
    Outstanding 24x7 support - Canada, USA, France

    SSD VPS Dedicated Servers SSD Web Hosting

  12. #12
    is there a check list somewhere on what to look for when migrating hosts ?

  13. #13
    Join Date
    Jun 2005
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    New York
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    Quote Originally Posted by Iamatt View Post
    is there a check list somewhere on what to look for when migrating hosts ?
    Not really. The best advise is really to find a host that interests you and then to search reviews on that provider. If the reviews look good, check to see if they have a money back guarantee. Then, give them a shot
    XeHost.net - Hosting websites since 1999!
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  14. #14
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    How big are your DBs? and how many you have?
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  15. #15
    Hi Joe.
    Iíve read your post and am very sorry to hear youíve had troubles recently. I will work with you personally to address all challenges youíre having. Can you send me your account number and the best way to contact your directly? Please email me at customer.relations@aplus.net. Your business is very important to us.


    Caysha
    Manager, Escalations and Retentions
    APLUS.NET, a Deluxe Company
    Toll Free: 888-771-7587
    Email: cayshas@aplus.net

  16. #16
    This is the usual canned response from Aplus, the very same one they've plugged into every angry forum post revolving around their disastrous "upgrade" and subsequent declining service. They are simply doing damage control and have very little interest in actually following up on any of their promises. In fact, I just got off the phone with Aplus tech support who not only couldn't find a basic solution to my problem, but showed no interest in pursuing it, nor would they escalate me to speak to a manager. "There is no one higher up than me right now." So I ask if they can contact me tomorrow when they are in and she say, sullenly, she will "try" but can't guarantee anybody would be able to call me back. I have never spoken with a more apathetic tech support person in my life. I have been with Aplus for more than 10 years and have never had such horrid, pathetic service until this supposed upgrade. A word to the wise, stay far far FAR away from this hack company. They deserve to fail at this point.

  17. #17
    Yeah, wow I'm sorry they did that to you. I actually sent the rep an email, to see if it was legit. It's been over a week and no response, so I'm not gonna even bother with them anymore. I've found a couple other options, and I'll look into them further.

  18. #18
    Your experience doesn't sound to please. I feel bad for you, that you had to go through this. However that is life, learn from your mistakes and move on. Sounds like a relationship advice, but I think it applies here too

  19. #19
    It might benefit you to go check out the webhosting offers thread.

    I know Sharkyscape has a 50% off for life offer so that might be of benefit.

    Also remember to look for reviews on this forum; reviews from this forum are the only reviews I trust personally since moderaters care and take the time to actually extensively research each review.
    Quote Originally Posted by joeturner View Post
    Hello,

    I have been with Aplus.net for over a year now, and I have started to get fed up with them. My sites are down fairly frequently (or at least more frequently than I would like), sometimes they mess up my .htaccess files, and even delete my favicons, it took them a month to set up ssh, and I can't even use cron. They have also charged me extra each month for FTP accounts I am unable to delete. Worst of all, though, is there control panel not only looks bad, but it's also really confusing, slow and doesn't really let you control much. Luckily, I didn't buy by the year or anything, so I can switch whenever I want.

    I've been thinking of switching hosts for some time now, and I've decided it's finally the time. I use this server for some personal sites for me and a couple other people, but also for a web service and a company site. Disk space is not an issue, and really, bandwidth isn't much of one either. However, MySQL databases are very important for my uses. So I'm really just wondering what hosts you suggest for these purposes. Ideally they will also have a nice-looking and functional control panel, and won't try to rip me off. I'm willing to pay up to $30ish a month (but would consider paying more if it's a very highly recommend host).

    Thanks!

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