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07-22-2010, 04:26 AM #1Junior Guru
- Join Date
- Sep 2009
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- Melbourne, Australia
- Posts
- 248
7-Day Money Back Guarantee! 25% OFF RECURRING! Daily Backups & MORE!
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FAQ
Where are the servers located?
DimeNOC, Orlando, Florida.
How long does it take to set up an account?
Shared Hosting accounts are setup instantly once payment is received.
What are the nameservers for the current machine?
Please check the account details email.
Which folder do I load my web pages to?
You should place all of your web documents in the public_html or www directory.
How long does it take for my DNS changes to update world wide?
Normally you can expect to see your web site DNS to change within 24 hours once you have made the modifications at your registrar. However, we have seen it take up to 7 days in some cases where registrars and ISPs are a little slower.
Is adult content allowed?
Yes. Legal Adult Content is allowed.
Is Rapid Leech Allowed?
No. We do not allow Rapid Leech on our servers. For more of what we don't allow, please refer to our Terms of Service, www.veloxcube.com/tos.html
Is IRC Allowed?
No. We do not allow IRC or IRC Bots on our servers. For more of what we don't allow, please refer to our Terms of Service, www.veloxcube.com/tos.html
Are you a reseller?
No. We have root access to all our servers.
What payment methods do you accept?
We only accept Paypal as a payment method at the moment.
Do you guys have custom plans?
Please open a support ticket regarding a custom plan, and we'll see what we can do.
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Please email me, victort@veloxcube.com if you have any other inquiries regarding our services.
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07-23-2010, 01:11 AM #2Junior Guru
- Join Date
- Sep 2009
- Location
- Melbourne, Australia
- Posts
- 248
Softaculous is now installed on all our shared hosting accounts.
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07-23-2010, 09:37 PM #3Junior Guru
- Join Date
- Sep 2009
- Location
- Melbourne, Australia
- Posts
- 248
We are currently having some issues with our billing system's auto setup, so all accounts will be activated manually for now. We are sorry for any inconvenience caused, we are fixing it right now.
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07-24-2010, 08:11 AM #4Junior Guru
- Join Date
- Sep 2009
- Location
- Melbourne, Australia
- Posts
- 248
Ruby & ASP installed on our servers.
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