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  1. #1
    Join Date
    Sep 2009
    Location
    Melbourne, Australia
    Posts
    248

    7-Day Money Back Guarantee! 25% OFF RECURRING! Daily Backups & MORE!

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    FAQ

    Where are the servers located?
    DimeNOC, Orlando, Florida.

    How long does it take to set up an account?
    Shared Hosting accounts are setup instantly once payment is received.

    What are the nameservers for the current machine?
    Please check the account details email.

    Which folder do I load my web pages to?
    You should place all of your web documents in the public_html or www directory.

    How long does it take for my DNS changes to update world wide?
    Normally you can expect to see your web site DNS to change within 24 hours once you have made the modifications at your registrar. However, we have seen it take up to 7 days in some cases where registrars and ISPs are a little slower.

    Is adult content allowed?
    Yes. Legal Adult Content is allowed.

    Is Rapid Leech Allowed?
    No. We do not allow Rapid Leech on our servers. For more of what we don't allow, please refer to our Terms of Service, www.veloxcube.com/tos.html

    Is IRC Allowed?
    No. We do not allow IRC or IRC Bots on our servers. For more of what we don't allow, please refer to our Terms of Service, www.veloxcube.com/tos.html

    Are you a reseller?
    No. We have root access to all our servers.

    What payment methods do you accept?
    We only accept Paypal as a payment method at the moment.

    Do you guys have custom plans?
    Please open a support ticket regarding a custom plan, and we'll see what we can do.

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    Please email me, victort@veloxcube.com if you have any other inquiries regarding our services.

  2. #2
    Join Date
    Sep 2009
    Location
    Melbourne, Australia
    Posts
    248
    Softaculous is now installed on all our shared hosting accounts.

  3. #3
    Join Date
    Sep 2009
    Location
    Melbourne, Australia
    Posts
    248
    We are currently having some issues with our billing system's auto setup, so all accounts will be activated manually for now. We are sorry for any inconvenience caused, we are fixing it right now.

  4. #4
    Join Date
    Sep 2009
    Location
    Melbourne, Australia
    Posts
    248
    Ruby & ASP installed on our servers.

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