
07-20-2010, 09:22 PM
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Junior Guru Wannabe
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Join Date: May 2001
Location: Around the Block - USA
Posts: 98
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►► Outsourced plans - Free Trials - VPS Management from $14.99
VPS Management plans from $14.99 per month – Limited Time Offer!
Includes initial setup, hardening and security!
Proaxxs, LLC a US based company, with our senior admins located here, and techs located around the world. We are very strict in selecting and keeping techs on board. If necessary, we will remove or replace a tech that we feel, or our clients feel, are not doing a good job. We have a no-nonsense approach to this, so you can rest assured, you will be in good hands at all times. I'm not saying we are perfect, but we will promptly do everything we can to correct any issue!
We have used in-house, outsourced, and remote techs over the years ourselves, and quite frankly could not quite find the right mix until recently. We have used some of the low priced services, high priced services, so-called biggest, oldest, and proclaimed best SMC's, and we didn't see much difference in service between most, with the exception of the "cheap" SMC's, which failed us in most cases. These may be good for some, but they did not live up to our expectations.
This past year, we have been testing and putting together a team of techs that we feel are committed and experienced enough to handle the task at hand!
We are not a large company, and wish to keep it this way, so we can continue to offer the same quality service we have over the years. We have been in the business since 1999.
VPS Support Plans
VPS Lite Support Plan @ $14.99/mo (use coupon code "WHT25OFF")
VPS Pro Support Plan @ $22.49/mo (use coupon code "WHT25OFF")
See Plans here >
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Proaxxs Server Management Plans/Packages from $29/mo
See Plans here >
Ask us about WHT Discounts
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OUTSOURCED SERVER MANAGEMENT WITH END USER SUPPORT – WE USE YOUR HELPDESK
Whether you need support/management for dedicated servers, VPS, or you are a hosting reseller, we can help.
Proaxxs provides high quality transparent outsourced technical support services to web hosting companies around the world. If you are in need of a professional, experienced, trustworthy staff to handle your support tickets, Proaxxs is here to help. We will use your own helpdesk system to answer support questions / queries. The client will not know that you are outsourcing hosting support.
If you are looking for someone to take care of your tickets, we can do that in the most efficient way. Our expert techs can take care of your tickets fast and efficiently. We can use your own helpdesk to take care of your ticket needs. The replies will appear as if it comes from your support department. Our team provides Level 1 to Level 3 support via your helpdesk 24 hours per day, 7 days per week.
We Provide You:
- 24 / 7 / 365 Support - Our support staff is always available for all your client's support needs any time of the day or night.
- 24/7 Live Support Response / Resolution Time Guarantee - We guarantee a response time of less than 60 minutes (normally 30 minutes) and resolution time of less than 6 hours (normally 1 - 2 hours).
- Transparency - Fully transparent to your clients. We will use your own helpdesk system to answer support questions / queries. The client will not know that you are outsourcing your hosting support.
- Savings of $$$ - Our outsourced hosting support is cheaper than hiring a permanent staff. You will save on salary, training, benefits and other expenses, which will give you more time to market your services.
- Adaptability - Our support staff will learn your helpdesk, products and services. Once you sign up, we will take the time to thoroughly study your plans, services and support techniques. This will enable us to know what you offer and how you relate to your clients.
OS SUPPORTED: CentOS, Fedora, Ubuntu, Debian, Red Hat Linux, FreeBSD
CONTROL PANELS SUPPORTED: cPanel/WHM, Plesk, Direct Admin, Kloxo, Webmin
►Per Server Plan
Flat Rate per server for Unlimited Tickets
See Plans here
►VPS Provider Plan
Professional Support for VPS Providers
See Plans here >
►VPS Owner Plan
Professional Support for VPS Owners / Containers
See Plans here >
►Starter Plan
Very Affordable Support for Start Up Hosts/Resellers
See Plans here >
Ask us about WHT Discounts
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Semi Dedicated Plans
If you have multiple servers, or simply want your own server admins and you don't need a fully dedicated team but need something better than a shared plan, this is for you. This will give you the same techs working for you everyday. We have a plan for just about any budget.
All Semi-Dedicated Admin Plans Include:
- 24x7 Support Coverage
- Same team works every day
- Unlimited Servers
- Anonymous Helpdesk Support
- 30 Minutes Average Response Time
- Level 1-3 Support
- Server Setup, Optimization & Hardening
- Proactive Server Monitoring
- Installation of basic 3rd Party Software/Scripts
- Software Patches & Upgrades
- Customized Requirements
- And More - Just like having your own support team!
SD Basic Plan - SD Standard Plan - SD Premium Plan - SD Professional Plan
See Plans here >
FREE Trial Available & Special WHT Pricing - Contact Us
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Verifiable Testimonials >
Most recent WHT REVIEWS/RECOMMENDATIONS
http://www.webhostingtalk.com/showthread.php?t=963678
http://www.webhostingtalk.com/showthread.php?t=962532
http://www.webhostingtalk.com/showthread.php?t=959469
http://www.webhostingtalk.com/showthread.php?t=950427
http://www.webhostingtalk.com/showthread.php?t=960482
http://www.webhostingtalk.com/showthread.php?t=952958
http://www.webhostingtalk.com/showthread.php?t=951232
http://www.webhostingtalk.com/showthread.php?t=962091
http://www.webhostingtalk.com/showthread.php?t=956107
If you have any questions, for fastest response please contact us here
Thanks for taking a look at what we have to offer!
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__________________
██ Proaxxs, LLC - Since 1999 - Proactive Server Management
██ Full Service Provider | High Quality Design Services | Hosting | Dedicated/VPS
██ Server Management | Outsourced Support | Support Staff Available 24x7x365
██ Rich History of Business Development including B&M Businesses - since 1982
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