Web Hosting Talk : Web Hosting Main Forums : Web Hosting : Most reliable email for small business

[john_t_03]

Can anyone recommend a web hosting service that will provide excellent and very reliable email service? I've been getting a lot of dropped or bounced emails with my current service. I'm in a service based business, so I can't have any kind of email interruption.

Thanks in advance.

[Mike V]

I've had good experiences using Google Apps and AppRiver's Exchange hosting. Sometimes you need to go with the 300 pound gorilla to ensure your mail doesn't get bounced.

Who is your current provider, and what countries or companies do you have trouble emailing, if you don't mind sharing?

[stoidis]

You might want to check google apps. They are not very reliable, but it's ok If you want something more reliable, you could check microsoft exchange hosted services. Some of them provide 99.999% uptime.

[logoneeded]

I've been hosting my own websites for years, but last year we moved our corporate email to Google Apps and couldn't be happier. So much easier to access it on the web versus Outlook / OE. No complaints, other than moving over the old email archives took awhile.

[FernGullyGraphics]

Originally Posted by john_t_03

Can anyone recommend a web hosting service that will provide excellent and very reliable email service? I've been getting a lot of dropped or bounced emails with my current service. I'm in a service based business, so I can't have any kind of email interruption.

Thanks in advance.

Who are you currently hosting your web site with?

[SnoorkAdvertiser]

+1 for Google Apps

[john_t_03]

Thanks for all the replies. Will definitely look into GoogleApps.

I'm hosting with Ipowerweb - I chose it at the time based on cost. They are OK, but the email interruptions are starting to be problematic.

[FernGullyGraphics]

Originally Posted by john_t_03

Thanks for all the replies. Will definitely look into GoogleApps.

I'm hosting with Ipowerweb - I chose it at the time based on cost. They are OK, but the email interruptions are starting to be problematic.

Ah, Ipowerweb is one of those companies that is notorious for crowding they're servers with as many accounts as possible (probably why your email service is so inconsistent). I recommend going with a smaller company (one with experience) and one that does not offer dirt cheap web hosting (anything between $5-10 per month) and make sure they are not offering unlimited disk-space (that is always a red-flag).

[DDT]

The bad guys are so bad lately. You might look at why your e-mails are bounced (get someone to send a bounced message with headers to the support people at your host.)

We have had complaints from clients about bounced mails or "dropped" mails and on investigation found the sender's PC had a virus they didn't know about or the sender's IP was on a blacklist (sometimes 2 or 3) and our secirity system bounced them because the mails were infected or had all the marks of a spammer.

May not be your case at all but we have very reliable mail-servers that have had no problems during these times and when we finally see one of the messages with the "bounce" headers we find it was infected (often the kind of "fun" mails or political stuff people forward to friends) and the sender didn't know thy had an infection or else we found they had been rotated by their ISP to an IP that was as blacklisted as could be so it crossed our system's threshold for "spam". Got them to cycle their modem-new IP solved the problem.