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  1. #1

    WHMCS cannot auto-create Plesk accounts "Module Command Error: -"

    When I want to have WHMCS auto-create hostingplans it keeps on giving an error message. When Googling for this error message I saw that it almost always comes with an error message. In some cases you need to enable display_errors, which I did. But the error still only consists of a single dash.

    I have also checked activity monitor, it does not give much more information.
    Code:
    Module Create Failed - Service ID: 2 - Error: -
    IMG example: i45.tinypic .com/154yqnr.jpg

    I have tested both Plesk and PleskReseller and both have failed to auto-create an account without providing enough details for troubleshooting. I have already uninstalled the Plesk firewall and tested if the templates actually existed in Plesk.

  2. #2
    Join Date
    Jun 2003
    Location
    Sheffield, UK
    Posts
    679
    Please open a support ticket with your WHMCS admin login details so we can take a look.
    WHMCompleteSolution
    The Complete Client Management, Billing & Support System
    www.whmcs.com

  3. #3
    Just a point of note - you never need to enable display_errors for anything other than a blank page output - and you only get those due to Smarty template syntax errors, custom module/hook coding faults or missing PHP libraries.

    A module error like the above indicates some kind of setup/config issue that we can take a look at for you via ticket.

    Matt
    WHMCompleteSolution
    The Complete Client Management, Billing & Support System
    www.whmcs.com

  4. #4
    Join Date
    Apr 2010
    Posts
    253
    This very simple.
    I think your WHMCS is on a remote server, right?
    Just go to your firewall configuration and add plesk ports into the allowed ports.
    plesk ports are 8880 and 8443

    that's it

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