Web Hosting Talk : Web Hosting Main Forums : Web Hosting : Strange ffmpeg/php error

[Leapfrog AVIT]

Im getting a strange error AND bouncing mail (piped to a support desk) and i wondered if anyone can shead any light of offer any tips.

The error is:

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

pipe to |/home/xxxxx/public_html/support/cli/index.php
generated by xxxx@domain.com

The following text was generated during the delivery attempt:

------ pipe to |/home/xxxxx/public_html/support/cli/index.php
generated by xxxx@domain.com ------

PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20060613/ffmpeg.so' - libavcodec.so.51: cannot open shared object file: No such file or directory in Unknown on line 0

ffmpeg has been reinstalled and the dc tech's cant seem to replicate this error when emailing the same address

[allin1]

Look at this: http://www.directadmin.com/forum/showthread.php?t=30702

Hope that helps

[Jedito]

Have you jailed SSH on that account? if yes, try to enable full SSH access, since probably with jailed SSH you don't have access to the php libraries that you are trying to execute through PHP cli.

[Leapfrog AVIT]

Originally Posted by Jedito

Have you jailed SSH on that account? if yes, try to enable full SSH access, since probably with jailed SSH you don't have access to the php libraries that you are trying to execute through PHP cli.

Already had full SSH access on this.

Originally Posted by allin1

Look at this: http://www.directadmin.com/forum/showthread.php?t=30702

Hope that helps

This says DirectAdmin. Im on cPanel/WHM on CentOS 5. Does this still apply?

Also, is this is php or ffmpeg issuse as support think ffmpeg

[Jedito]

have you tried running php /home/xxxxx/public_html/support/cli/index.php
from command line?

[MikeDVB]

It looks to me like php is trying to load a module/file that doesn't exist.

I'd have support look and see if the file exists where PHP is trying to load it and if not perhaps move/copy ffmpeg.so there.

[VIPoint]

Hi,

The error clearly states that the file /usr/local/lib/php/extensions/no-debug-non-zts-20060613/ffmpeg.so is missing. SSH to the server and see if the file is present or not.

If ffmpeg is already installed then the file might be present in some other location. You need to copy the file from that location to /usr/local/lib/php/extensions/no-debug-non-zts-20060613/ or create a symlink /usr/local/lib/php/extensions/no-debug-non-zts-20060613/ to the new .so files folder.

[bithost(NET)]

Also double-check that your php.ini isn't trying to load ffmpeg twice. That will create that sort of error too. You only need to load it once.

Bailey

[mellow-h]

As far I can remember, this error appear if a symbolic link to libavcodec hasn't been set from /usr/local/lib to /usr/lib

Did you also try updating the library cache?