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Thread: Turnkey Internet
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06-12-2010, 01:06 PM #1Disabled
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Turnkey Internet
Any reviews for this company? I've only found 2, which have been good. But I'd like to find out more.
I'm referring to turnkeyinternet.net
They offer 100 end user tickets a month which is perfect for someone who is starting off, then on other packages they offer unlimited.
Anyone had any experiences with them? Good or bad.
Thanks
~Karl
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06-12-2010, 04:37 PM #2Aspiring Evangelist
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Second month in - very happy!
█\\\\ High Performance Business Grade LiteSpeed Hosting
█//// Shared \|/ Reseller \|/ Dedicated \|/ Custom Tailored Solutions \|/ Domains \|/ SSL Certs
█\\\\ get WIRED \|/ general(AT)wiredwebwork.com \|/ 240-670-HOST
█//// True Quality 24/7 support(Chat, Email, Ticket) 9-5 est. phone support
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06-12-2010, 06:41 PM #3Newbie
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I have changed hostgator's Seohosting to TurnKey in March 2010. The 1st time with $10/month price my expirience wasn't successful, after that I have changed my tariff to $25/month and I'm very happy now.
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06-12-2010, 08:15 PM #4Disabled
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Good to know people are happy with their service
Main question though, are your customers happy?
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06-12-2010, 08:29 PM #5Web Hosting Master
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QuadraNet Enterprises | Providing Secure Infrastructure Solutions to modern businesses since 2001.
QuadraNet is a globally recognized cloud solution provider with the Best-in-class responsive 24x7 customer support.
Locations: Los Angeles, Miami, Dallas, New Jersey, Chicago, Atlanta, Seattle & Amsterdam.
Andrew Moore andrew.moore@quadranet.com Visit https://www.QuadraNet.com
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06-12-2010, 08:36 PM #6Disabled
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Only one of those were related to their reseller plans and one was turnkeyinternet.com not .net
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06-12-2010, 08:54 PM #7Web Hosting Master
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turnkeyinternet.com is .net
Same operation.
I posted them because they give an 'overall' experience with their business on all levels.QuadraNet Enterprises | Providing Secure Infrastructure Solutions to modern businesses since 2001.
QuadraNet is a globally recognized cloud solution provider with the Best-in-class responsive 24x7 customer support.
Locations: Los Angeles, Miami, Dallas, New Jersey, Chicago, Atlanta, Seattle & Amsterdam.
Andrew Moore andrew.moore@quadranet.com Visit https://www.QuadraNet.com
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06-12-2010, 09:54 PM #8Disabled
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06-12-2010, 10:51 PM #9Web Hosting Guru
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Turnkey Internet has unique end user support, They use Vision helpdesk's Satellite feature which allows them to add client portal on their reseller clients and those all reseller clients tickets can be managed from single backend.
Interesting part is they not only solve tickets for end users but also provide you with admin access to your helpdesk area allowing you to create your own staff or departments too.
This way a reseller can monitor tickets solved by Turnkey staff and can solve tickets too.
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06-12-2010, 11:02 PM #10WS Developer
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All I can tell you very nice peoples I dont host with them
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06-12-2010, 11:25 PM #11Web Hosting Master
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06-13-2010, 02:28 AM #12Web Hosting Guru
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06-13-2010, 05:27 PM #13Junior Guru Wannabe
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I've had a reseller plan with TurnkeyInternet.net for 4.5 months now. Couldn't be happier with their service, zero downtime so far
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06-13-2010, 05:59 PM #14Disabled
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06-13-2010, 08:17 PM #15Aspiring Evangelist
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They use Vision help desk Its not bad, I'm not using it at this point mainly because I don't have clients to support but I will be using it in the near future.
Edit - I am not utilizing their end user support atm, assuming it's the same as Turnkey's support I would be satisfied.█\\\\ High Performance Business Grade LiteSpeed Hosting
█//// Shared \|/ Reseller \|/ Dedicated \|/ Custom Tailored Solutions \|/ Domains \|/ SSL Certs
█\\\\ get WIRED \|/ general(AT)wiredwebwork.com \|/ 240-670-HOST
█//// True Quality 24/7 support(Chat, Email, Ticket) 9-5 est. phone support
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06-14-2010, 02:57 AM #16Web Hosting Master
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Yes, heard about them and i think they are fine as per my views..
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06-14-2010, 03:06 AM #17Junior Guru Wannabe
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I haven't heard a peep from my customers in 4.5 months which is always a good thing. They seem to be pretty happy though cause they I've got a few new customers through recommendations from my existing customers.
Haven't used their helpdesk either cause I manage my own clients.
Please note that I don't actively sell hosting online. My customers are limited to local customers in my city.
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06-14-2010, 03:31 AM #18Web Hosting Guru
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Vision Helpdesk or Satellite Helpdesk
They use Vision Helpdesk Vision helpdesk comes with unique feature i.e Satellite Helpdesk Feature which allows you to manage support for multiple companies with single database and single staff or admin interface for all companies.
That's what Turnkey uses, they have installed Vision helpdesk on generic domain and each reseller is provided with client portal where reseller clients can open their support tickets which can be managed or solved by Turnkey Staff and you as a reseller can also monitor your clients tickets.
May be you can check on their website for more details
http://www.thevisionworld.com/true-s...-helpdesk.html
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06-14-2010, 12:34 PM #19WHT Addict
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thanks for the posts guys, they seem like a good company.. I'm going to check them out.
I'd be interested to hear if anyone has any particularly bad experiences with Turnkey Internet?
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