Web Hosting Talk : Web Hosting Main Forums : Hosting Software and Control Panels : Upgrading WHMCS

[citycm]

I am currently running WHMCS 4.1.1 and want to upgrade to 4.2.1 but I have customised my invoices/logos/etc but as it was so long ago I can't remember which files I changed. So, just wondering if anyone can advise how I can upgrade without losing all the customisations?

Thanks

[jhadley]

Don't upload the templates directory for now (though you may lose some of the new functionality). Later you may want to take a look at the changelog and make hte appropriate changes to your existing template files.

[WHMCS-John]

The changed template files are listed in our release notes: http://wiki.whmcs.com/Release_Notes

So you only need to re-apply your customisations to the files listed there.

[citycm]

I think there's potentially a big problem with my WHMCS install. I am not receiving any emails from the system at all. No Cron Job updates, no Support Ticket notifications, no order notifications, etc.

Should I just scrap my current install and start again?

[Jacob Wall]

Originally Posted by citycm

I think there's potentially a big problem with my WHMCS install. I am not receiving any emails from the system at all. No Cron Job updates, no Support Ticket notifications, no order notifications, etc.

Should I just scrap my current install and start again?

This may sound stupid but have you checked to make sure that the cron is there?

# crontab -e

As for the emails, check /var/log/message and see if there is any specific reason as to why it's not sending out the emails. If that doesn't work, contact WHMCS support. Best of luck!

[WHMCS-John]

Are emails being sent to clients? Are they recorded in Utilities > Email Message Log?
If so, the emails are leaving WHMCS successfully and the error lies with your email server.

[nixcom]

same problem here but the only thing I'm receiving is Cron job activity. kind of weird.. Just opened a ticket with whmcs, i'll get you in touch about that.