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Thread: L1 Support Staff
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05-14-2010, 09:03 PM #1I like pie!
- Join Date
- Mar 2009
- Location
- Singapore
- Posts
- 2,637
L1 Support Staff
Hello,
PrestonHost have been running for almost 6 months with only about 4 staff handling the sales and support. We get an increase of number of clients and worries that we will not be able to answer ticket on time. Therefore; we need a about 2 staff that could handle the ticket support. Do bear in mind that if you are looking for a high pay job; try other companies as we will not pay much.
Timing
(GMT +8000) (Singapore)
12AM - 12PM (12 Hours Shift)
12PM to 6PM ( 6 Hours Shift )
Requirements
Basic WHMCS experience
Basic WHMPHP Experience
cPanel/WHM Experience
Fluent English
Experience working as L1 Support
Know how to handle customer well
Any Location
No Age Limit
RESUME/CV
Slots Available
12AM - 12PM (1 Slot)
12PM to 6PM (1 Slot)
Payment/Salaries
We will discuss this issue after you sent us your resume.
Average Ticket Month
Less than 15
Average Ticket Daily
0-3
Your Job
Handle all Support Ticket
Do as per customer request (in ticket)
How to apply?
Forward your resume/cv to contactus@prestonhost.in
Please take note that ALL resume must be in proper organized format
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05-15-2010, 02:44 AM #2I like pie!
- Join Date
- Mar 2009
- Location
- Singapore
- Posts
- 2,637
We will be paying $0.50 per ticket for all L1 question.
Outsourced support company welcome0
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05-15-2010, 03:53 AM #3Junior Guru Wannabe
- Join Date
- Feb 2010
- Location
- Bay Area, USA
- Posts
- 78
I've sent you an email.
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05-15-2010, 03:54 AM #4I like pie!
- Join Date
- Mar 2009
- Location
- Singapore
- Posts
- 2,637
Noted and will be replying shortly.
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05-15-2010, 12:54 PM #5Disabled
- Join Date
- Oct 2009
- Location
- India
- Posts
- 95
I just replied . Please check
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