Hello WHT!
It's becoming more and more common that people are having horrible experiences when dealing with outsourced companies and outsourced "tech support", if you can even call it support! I just wanted to let you know about our company, Hands-On Web Hosting at
www.handsonwebhosting.com. We've been in business for over 10 years, and all of our staff members are in America.
Our live chat is available M-F 8AM-8PM GMT -6, so feel free to hop on in and ask some questions. If it's offline, please submit a sales ticket and we'll get back to you as soon as possible.
We offer free site migration for website if it's under 4GB, and we work with ControlScan, Mcafee, and Securitymetrics to have your website PCI compliant. We also offer SSL certificates, which we will install for free. We have strict limits for customer per server ratio...we don't overcrowd our servers with users as some other hosts do.
Check us out at:
www.handsonwebhosting.com
Feel free to ask for Mark in chat, or any one of our other staff members are more than happy to answer any questions that you may have.