Results 1 to 8 of 8
  1. #1

    Exclamation VPSs wont reply to Ping [$10 If you fix it]

    Hi,

    I am the owner of a small VPS / Seedbox / Web hosting company.

    Both my SolusVM and WHMCS were working flawlessly until yesterday.

    Now, when i create a new VPS in WHMCS, it creates it in SolusVM (like usual) and it says its online, but when i go to connect to it via SSH it times out. I also try pinging the ip, and getting friends to ping the ip, no response..

    Its weird because I have an IRC service running on one of my VPS's, and I can connect to that fine, but when i ping the IP that it runs off of, it dosent reply =/

    I had to put my whole business on hold because when someone buys a VPS, they cant even SSH to it to do anything..

    If someone would teamview me and try to figure this out i'd be willing to pay $10 if you fix it ^^

    My AIM: TAJonny07

    Thanks!

  2. #2
    Join Date
    Sep 2008
    Location
    /dev/null
    Posts
    469
    i'll fix it do you have msn ?

  3. #3
    Join Date
    Jun 2003
    Location
    UK
    Posts
    6,616
    Sounds like the default firewall on the host machine is active. Try stopping it on the node
    Russ Foster - Industry Curmudgeon
    Freelance Sysadmin for Hire - email vaserv@gmail.com

  4. #4
    Yes, Jonnyrockets07@hotmail.com

    Add me.

    I've restarted the node if that counts for anything? Still to no avail..

  5. #5
    Quote Originally Posted by rghf View Post
    Sounds like the default firewall on the host machine is active. Try stopping it on the node
    How do i go about doing this? Via SSH?

  6. #6
    Join Date
    Jul 2005
    Location
    Maine, US
    Posts
    521
    What OS template are you using? Could be a number of things, but usually for us its involves us installing ssh on the vps since it was disabled/not installed with the OS template we use.

  7. #7
    Join Date
    Sep 2008
    Location
    /dev/null
    Posts
    469
    issue resolved

  8. #8
    Turns out my Isp blocked the icmp and all i needed to do was use a socks4 proxy via Ssh and it connected fine.

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