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04-26-2010, 04:47 AM #1Newbie
- Join Date
- Oct 2004
- Posts
- 25
Wanted: Sales & Billing Assistant
We are a small, green-powered progressive web hosting company that needs a person to answer 5-10 sales and billing tickets per day. The job also includes transcribing 2-3 voicemail messages per day and returning them.
We use our own custom written billing system which we will train you on. For sales questions, you will need to have general web hosting experience and expertise to answer them.
We are a small company who only does shared hosting, no dedicated servers or highly technical offerings. We use Cpanel, Fantastico, and are all Linux-based.
We pay $4 per ticket, and $6 per phone call. We are looking for a good fit for a long term position.
You MUST be located in the United States or Canada and be a native English speaker. You need to have excellent written and oral communication skills.
You must be available during regular business hours to answer tickets within one hour, and to return phone calls the same day.
To apply, please fill out the initial questionnaire here:
http://cheekyboots.wufoo.com/forms/w...t-intake-form/
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04-26-2010, 10:11 AM #2WHT Addict
- Join Date
- Mar 2009
- Location
- /home/DallasTX
- Posts
- 165
Can you please elaborate on "normal business hours"? Which time zone are you in? I never knew there was anything normal pertaining hours in the web hosting industry
Ill be applying this afternoon.
Regards,
Jon B.
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04-26-2010, 03:20 PM #3Newbie
- Join Date
- Oct 2004
- Posts
- 25
Hi Jon,
We're on the west coast, so Pacific Time. Normal business hours are 9 to 5. Our sales and billing departments are technically open only during business hours, so that is when it is most urgent to answer tickets promptly (I say technically since we often answer questions at off hours as well). Since it is a per-ticket salary however, answering at other times would be great as well if the person was available.
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04-26-2010, 07:01 PM #4WHT Addict
- Join Date
- Mar 2009
- Location
- /home/DallasTX
- Posts
- 165
Hello,
I have completed this application. Please review it at your earliest convenience.
Thanks!
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