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Thread: WiredTree, opinions?
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04-25-2010, 05:29 PM #1Junior Guru Wannabe
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WiredTree, opinions?
After noticing the deals that WiredTree have put up I was searching these boards for reviews straight away.
After looking few various threads all comments seem to be positive which is good but I would like opinions on there VPS service.
Have you owned or currently own a VPS with them?
How would you describe your time with them?
How long roughly did it take for the server to be set up?
Would you advise someone in need of a good stable VPS to purchase from WiredTree?
Cheers
Matt
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04-25-2010, 06:30 PM #2Reseller Hosting Specialist
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They seem to have a great reputation on these forums, I'm sure that you will be happy with them.
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04-25-2010, 06:33 PM #3
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04-25-2010, 06:56 PM #4VPS Like a Boss!
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We are using them for our company website so it is independent of our network, all i can say is we are very happy with the service and uptime.
The setup time is not instant as they need to validate all orders by ringing you and billing dept don't operate 24x7.
I highly recommend them.QuickWeb™ -We Host Servers Like a Boss!
New Zealand - USA - UK - Germany Virtual Servers
Worldwide hosting provider with proven 24x7 and 25-Minute Support!
www.quickweb.co.nz
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04-25-2010, 09:11 PM #5Disabled
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We've used them a while back and throughout those several months with them we had no real complaints. Any issues that arises were quickly taken care of by their staff. The response times are pretty amazing, even at 4 in the morning.
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04-25-2010, 09:45 PM #6Web Hosting Master
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From personal experience, I say, they are by far the best vps web hosting provider I have dealt with. Although they are expensive compared to others, you definitely get top-notch support and great uptime. If you run a business, these guys are trustworthy.
Like Roel stated, it does take about 1 business day to get your vps activated. As they will call you for fraud verification.
On another note, If you would like a domain that I use with wiredtree please feel free to PM me.
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04-25-2010, 11:47 PM #7Web Hosting Master
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Well, I have mixed reviews. + & -.
Let's Start with the +
*Setup time is great. around 3 hours to deliver. The fastest I've seen for a managed provider.
*Support staff may take up to 30 Minutes to reply on your "Emergency" Marked ticket. It's still okay.
*Server is pretty secured upon delivery.
*Grove is kinda' cool
and with the (-)
*their network is BAD when you're from asia. (tested from 2 ISPs. still gets the same results)
Using Globelines Broadband ISP#1
Code:PING seoul.fm (96.30.46.94): 56 data bytes 64 bytes from 96.30.46.94: icmp_seq=0 ttl=43 time=572.979 ms 64 bytes from 96.30.46.94: icmp_seq=1 ttl=43 time=596.845 ms 64 bytes from 96.30.46.94: icmp_seq=2 ttl=43 time=620.239 ms 64 bytes from 96.30.46.94: icmp_seq=3 ttl=43 time=643.726 ms 64 bytes from 96.30.46.94: icmp_seq=4 ttl=43 time=667.092 ms 64 bytes from 96.30.46.94: icmp_seq=5 ttl=43 time=569.598 ms 64 bytes from 96.30.46.94: icmp_seq=6 ttl=43 time=441.251 ms 64 bytes from 96.30.46.94: icmp_seq=7 ttl=43 time=635.997 ms 64 bytes from 96.30.46.94: icmp_seq=8 ttl=43 time=460.631 ms 64 bytes from 96.30.46.94: icmp_seq=9 ttl=43 time=581.622 ms 64 bytes from 96.30.46.94: icmp_seq=10 ttl=43 time=605.118 ms ^C --- seoul.fm ping statistics --- 12 packets transmitted, 11 packets received, 8.3% packet loss round-trip min/avg/max/stddev = 441.251/581.373/667.092/68.061 ms
Code:PING seoul.fm (96.30.46.94): 56 data bytes 64 bytes from 96.30.46.94: icmp_seq=0 ttl=43 time=496.532 ms 64 bytes from 96.30.46.94: icmp_seq=1 ttl=43 time=518.900 ms 64 bytes from 96.30.46.94: icmp_seq=2 ttl=43 time=542.877 ms 64 bytes from 96.30.46.94: icmp_seq=3 ttl=43 time=464.350 ms 64 bytes from 96.30.46.94: icmp_seq=4 ttl=43 time=487.994 ms 64 bytes from 96.30.46.94: icmp_seq=5 ttl=43 time=615.076 ms 64 bytes from 96.30.46.94: icmp_seq=6 ttl=43 time=536.699 ms 64 bytes from 96.30.46.94: icmp_seq=7 ttl=43 time=559.746 ms 64 bytes from 96.30.46.94: icmp_seq=8 ttl=43 time=584.772 ms ^C --- seoul.fm ping statistics --- 10 packets transmitted, 9 packets received, 10.0% packet loss round-trip min/avg/max/stddev = 464.350/534.105/615.076/45.338 ms
*Their highest plan cannot handle 300+ Users online even with Litespeed installed.
*Support is great but in the last ticket I have. It took around several ticket exchanges before they did a step and fix the issue on my server. but according to 13 of my users who are from asia, my site loads like a turtle.
(They say it was a problem so they fixed it and said it may take up to 24 hrs to propagate. It's okay and I am patiently waiting.)
12 hours has passed and my site is still slow. It's a WP site and I have only installed w3 super cache plugin. It's also using Amazon s3 to serve some of its core files. Well, I'll wait for 12hrs again to see if it improves.
Overall I'll give them 2 stars.
Why? Because even if my site took a load that was too high. (around 200.100.120 something like that) they did not shut me down. Unlike when I was still in FH. and they have a pretty awesome deal. $44 for 2TB, 80GB HD, 1GB Ram VPS saves me a lot of $.
If anyone wants to verify my site is www.seoul.fm
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04-26-2010, 12:40 AM #8Web Hosting Master
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^ They say it was a problem on the DNS
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04-26-2010, 12:52 AM #9Web Hosting Master
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04-26-2010, 01:04 AM #10Web Hosting Master
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04-26-2010, 01:21 AM #11VPS Like a Boss!
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well Flyah, Chicago location is not really Asia friendly but it's better for European users.
QuickWeb™ -We Host Servers Like a Boss!
New Zealand - USA - UK - Germany Virtual Servers
Worldwide hosting provider with proven 24x7 and 25-Minute Support!
www.quickweb.co.nz
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04-26-2010, 01:29 AM #12Junior Guru Wannabe
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I get pings to Asia under 300ms with the Singlehop network which is also in Chicago.
That said, I am interested in WT... will check them out soon.
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04-26-2010, 01:57 AM #13Web Hosting Master
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04-26-2010, 02:58 AM #14Junior Guru Wannabe
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Thanks Guys, the deals they have published recently look fantastic and with such high reviews I think we shall take a leap and purchase one!
Will obviously let you all know how it goes
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04-26-2010, 04:07 AM #15ShillBuster
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04-26-2010, 04:11 AM #16Junior Guru Wannabe
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It really is isn't it! I can't wait to get setup and started
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04-26-2010, 09:27 AM #17Newbie
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It is an amazing deal for such a top-flight provider. I jump on a few days ago and I very happy.
It doesn't hurt that I am in the Chicago area and all of my customers are too
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04-26-2010, 03:37 PM #18Web Hosting Master
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Our network is actually very good to Asia from anywhere I have tested it. I encourage you to try some looking glasses and see the results yourself. I am pinging 200ms to your ISP from our network. If you are getting 500ms+ pings then your ISP is having some issues for sure. Are you on satellite or long distance wireless? Please open a ticket with full traceroutes and source IPs and we can help you look into the cause.
*Their highest plan cannot handle 300+ Users online even with Litespeed installed.
If your site has been slow at many providers, and you have actually been kicked off one for high resource usage, it may not be an issue with the hosting. You may just need a more powerful plan or you may need to optimize the code so it runs faster. If your VPS is causing loads of 200 then this is very likely the case, provided you have already debugged your code to remove any slow queries or any other bottlenecks/inefficiencies.█ Zac Cogswell / CEI
█ Formerly known as WiredTree Zac
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04-26-2010, 06:47 PM #19Web Hosting Master
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Hi Zack,
Thanks for your reply,
My site is just a simple wordpress page. (www.seoul.fm) It uses a high load because I do get a lot of visitors. Also, I am using W3Cache + Amazon S3 CDN to serve its core files plus it only has one (1) plugin installed which is the w3cache. it also uses the Highly optimized Thesis wordpress theme.
I have ordered Litespeed from your company to reduce the load on the server and yeah, it reduced the load from 50 average to 3 or 5.
I am using 2 ISPs and have tested the site even on Internet Cafe's and it loaded slow here in Manila. I have also asked help of from friends who are located in Malaysia, Indonesia, Singapore and Bruinei and all of them says they get an average of 60-120 seconds to load the website.
Alright, So to test, I purchased a VPS from Knownhost, migrated the site over to that server and if you can try to load my site, It loads in a blink of an eye.
I will be sending a ticket to grove in a short while.
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04-26-2010, 07:00 PM #20Web Hosting Master
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Network latency and time to load a web site don't directly correlate, which is my point. I don't doubt your site loaded slow, but it is most likely a DNS / code / resource issue rather than a network latency issue. I would still be interested in seeing traceroutes from anyone who said it loaded slow to verify.
█ Zac Cogswell / CEI
█ Formerly known as WiredTree Zac
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04-26-2010, 11:15 PM #21Grand Nagus
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I just checked out the VPS Hosting Offer everyone is raving about.
That's an amazing deal, congrats to all the new WT clientsWhat's your budget?
Seriously, what's your budget?
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04-28-2010, 04:14 AM #22Web Hosting Master
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04-28-2010, 04:44 AM #23Disabled
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I hear a great reputation, never used them before like.
I would say give them a try.
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