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04-15-2010, 01:02 PM #1New Member
- Join Date
- Feb 2010
- Posts
- 0
Site5 is Hiring REMOTE Staff Members!
Site5 is once again on the hunt to add new people to our team. If you're looking for a challenging career in the web hosting industry, Site5 is the company for you.
One thing to keep in mind - Site5 is not your average company. Site5 is filled with talented people and teams that like and want to work. Site5 is progressive, original and proactive. Site5 is exceptional and we're in need of exceptional people.
How do we create such a dynamic and enjoyable work environment?
* We only hire great people.
* Our employees are dependable and reliable.
* We encourage learning additional skills.
* The management team actually cares.
Sound like a company you'd like to be part of? Excellent - because we'd love to meet you!
General Requirements:
* Excellent customer service skills.
* Love of helping people and love for the Internet!
* High speed Internet connection
* Phone & Computer Microphone for Skype
* Exceptionally well organized.
* Ability to multi-task.
* Ability to succeed in a fast-paced environment.
* Fluent in English (written and oral).
* Responsible worker who can work remotely.
* Good communicator and able to follow instructions.
Level 2 System Administrator (1 Opening)
Responsibilities:
* Providing customer support through our ticket system for L2 issues, which have been escalated by our live chat operators and L1 technicians.
* Assist our server managers with any stability and load related issues on servers.
* Perform account migrations for customers.
* Respond to and investigate abuse issues (spam/phishing).
Technical Requirements:
* Advanced experience with cPanel & WHM and providing technical support to people using it.
* Advanced experience with all of cPanel's sub-systems, including Apache, BIND, MySQL, PHP, Exim, Courier.
* Experience with a broad set of web hosting topics and popular open source software (Wordpress, Drupal, phpBB, etc.)
* Understanding of sales and able to handle tickets that involve both support and subtle sales pitches.
Preferred Skills:
* Experience in troubleshooting Ruby on Rails applications deployed via Phusion Passenger.
* Virtualization experience, specifically with deploying and managing OpenVZ.
The available position is full-time (40 hours per week). We are in need of someone to work the following schedule:
Monday through Friday, 6pm - 2am EST
Level 1 Support Technician (2 Openings)
Responsibilities:
* Provide support to our shared, reseller, and dedicated web hosting customers via live chat and our ticket system.
Technical Requirements:
* Experience with broad set of web hosting topics, including troubleshooting basic website problems and e-mail issues.
* Experience with cPanel and providing technical support to people using it. All skill levels.
* Experience with cPanel and all its subsystems (Apache, BIND, MySQL, PHP, Exim, Courier, etc.)
* Understanding of sales and able to handle tickets that involve both support and subtle sales pitches.
We have several different openings available due to extraordinary growth in the past few months:
Position 3 - Full Time - 40 Hours/week
Wednesday through Sunday, 7am - 3pm EST
Position 5 - Part Time - 24 Hours/week
Friday through Sunday, 11pm - 7am EST
Compensation is dependent on previous experience. We expect Site5 to be your sole job as these are not pay-per-ticket positions. No hiring agencies or outsourced support companies, please.
To apply, please send a cover letter, resume, and references to careers@site5.com -- be sure to mention which position and shift you are applying for! Your cover letter does NOT have to be extensive, but it should tell us something about you and what sets you apart from the rest of the qualified candidates. No phone calls, please.
Only selected applicants will be contacted.
Thank you!
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04-22-2010, 02:56 PM #2WHT Addict
- Join Date
- Apr 2010
- Posts
- 123
Interested for the Level 2 admin job
I have send an email with my resume attached.
Thank you.Last edited by sysadm2; 04-22-2010 at 03:07 PM.
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05-01-2010, 02:41 AM #3Junior Guru Wannabe
- Join Date
- Apr 2010
- Posts
- 84
Is this only for US based people ?
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