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  1. #1
    Join Date
    Mar 2010
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    Alexandria, VA
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    Payment Options - Paypal vs, 2checkout

    I am in the process of getting everything set up for Joromo (my hosting company) and I’ve set up Paypal. I’ve read a lot of positive things about 2checkout on this site but I had a question for those that are using their service.

    According to their fee schedule they are charging a 5.5% commission + $0.45 fee for each transaction processed through them (in addition to the $49 setup fee). So on a $50 transaction, it’s costing me $2.75 + $0.45 or $3.20 total. Now according to Paypal's fee schedule, they are charging 2.9% commission + $0.30 fee on all transactions making my cost on the same transaction only $1.45 + $0.30 or $1.75 total. So in all, I’ve saved $1.45 using Paypal for the same transaction which isn’t a lot but compounded over a few hundred clients and you are talking significant money.

    So In saying all that, why do people choose to use 2checkout? I understand the argument for providing more payment options but Google Checkout, for example, has the exact same pricing structure as Paypal and provides similar options. So why 2checkout?

  2. #2
    Join Date
    Jun 2009
    Location
    Dublin, Ireland
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    As far as I'm aware you can use 2checkout's API to accept credit cards on your website.

    That is the only advantage I'm aware of. Could be mistaken though..

  3. #3
    Join Date
    Apr 2009
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    So goes google checkout. But seems far more powerful and competitive than 2CO
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  4. #4
    In comparisons paypal seems to be cheaper options overall and lower commission rate as compared to 2CO.
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  5. #5
    Join Date
    Mar 2010
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    Pennsylvania
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    Quote Originally Posted by D_Dude View Post
    As far as I'm aware you can use 2checkout's API to accept credit cards on your website.

    That is the only advantage I'm aware of. Could be mistaken though..
    Paypal offers the same ability for a fee

  6. #6
    I dont know about google checkout, but man paypal fees suck for large transactions. A client sent 250$ and they took off nearly 10$ or something...

    Oh well XD

    until we find some other alternative

    regards,
    Ryan

  7. #7
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    Aug 2009
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    UK
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    I think it is always good to accept PayPal and Google as they are the big names everyone knows and trusts.
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  8. #8
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    Its mainly to do with bank cards, i personally use google checkout when the client says "My paypal wont let me use my card".

    You get it alot, but yes googlecheckout, paypal and moneybookers. I don't know why people use hundreds of different ones, they all do the same job.

  9. #9
    Quote Originally Posted by PPOwens View Post
    Its mainly to do with bank cards, i personally use google checkout when the client says "My paypal wont let me use my card".

    You get it alot, but yes googlecheckout, paypal and moneybookers. I don't know why people use hundreds of different ones, they all do the same job.
    I guess some customers do not trust Paypal (plenty of horror stories on the internets) but trust Google. Or vice-versa. Stick to only one of them and, sure enough, this or that customer will refuse to buy from you. Give your customers choice and they will be more likely to buy what you're selling.

  10. #10
    Join Date
    Oct 2006
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    371
    I would prefer to use paypal but giving the customer's more then 1 choice would be much better
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  11. #11
    Join Date
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    So In saying all that, why do people choose to use 2checkout? I understand the argument for providing more payment options but Google Checkout, for example, has the exact same pricing structure as Paypal and provides similar options. So why 2checkout?
    One of the common reason of using 2CO is paypal doesn't support lots of the countries which 2CO does. Moreover, people use 2CO as a Direct Credit Card payment gateway.
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  12. #12
    Join Date
    Mar 2010
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    361
    I don't know about 2CO but I use Paypal because it's easier and more people seem to have a PayPal on hand.

  13. #13
    you could offer both payment gateways, (if you want to pay the 2co $49 setup fee)

  14. #14
    Join Date
    Jun 2007
    Location
    Connecticut
    Posts
    106
    I've had issues in the past with 2checkout and tangible services, paypal's been great.

    I hear horror stories over frozen accounts @ paypal too though, so I guess its a whatever works best for your particular type of transactions
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  15. #15
    Join Date
    Apr 2009
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    South Shileds, UK
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    Also you can use 2CO and accept paypal through 2CO gateway.
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  16. #16
    Join Date
    Mar 2010
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    Melbourne
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    I also had issues with 2Checkout. For one, it took them over 14 days to clear funds. That's a long time. paypal was in 2-3 days max. Things might have changed now, but i have stuck with paypal ever since.

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  17. #17
    Join Date
    Jul 2009
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    161
    paypal is good option for any companies willing to accept payments through credit cards but had few complains. But i have also used 2checkout they refund customers who uses there credit cards from outside there countries. In return they ask customers to send them scanned copy now who will send scanned copies ? just think about it.

    Payment processor has to be easy processing.

  18. #18
    Join Date
    Nov 2002
    Location
    Austin, TX
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    2Checkout was a good option back in 2002. Now these days, they just seem very dated and their fees are high.
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  19. #19
    i also prefer paypal have been with it since last years

  20. #20
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    2checkout is a good alternative way to still accept paypal in the event for paypal account gets limited and they tell you to go away.

    I prefer paypal though, It's easier.
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  21. #21
    Join Date
    May 2008
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    Montreal, Canada
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    We offer both Paypal and 2Checkout i've noticed user without paypal account prefer to use 2Checkout to pay via credit card instead of use paypal.
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  22. #22
    Join Date
    Nov 2007
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    Quote Originally Posted by UnderHost View Post
    We offer both Paypal and 2Checkout i've noticed user without paypal account prefer to use 2Checkout to pay via credit card instead of use paypal.
    I would agree with that assessment. Though credit cards can be used by non-PayPal account holders to pay for a transaction, most non-PayPal account holders seem to prefer not to involve PayPal.

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  23. #23
    Join Date
    Jul 2007
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    Pennsylvania, USA
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    Quote Originally Posted by Mike - Limestone View Post
    I would agree with that assessment. Though credit cards can be used by non-PayPal account holders to pay for a transaction, most non-PayPal account holders seem to prefer not to involve PayPal.

    -mike
    Yeah, it's because most of them are either from some foreign country where their cards keep getting declined by PayPal's (very nice) security system.

    ...or

    they are using a) a 'banned' -> usually stolen card; b) not supported in their country or c) have something against PayPal because their card is used on some limited account that they decided to scam someone on eBay from.


    I've never had a problem with a good client using PayPal - one who can verify their details and is clear of any, well, "issues."

    There are very few people that just detest PayPal as a personal choice, most cannot physically use it.


  24. #24
    Join Date
    Apr 2010
    Location
    Basingstoke, UK
    Posts
    53
    One problem I found with 2CO is as a UK Merchant because I want to sell in GBP my Customers would only be able to pay with Visa & MasterCard and none of the other supported methods that 2CO has.

    Of course PayPal offers all the card types that 2CO does as well as Direct Debit and the variants for other countries + lower fees.

  25. #25
    2CO is better because their support is very good and they accept paypal too, so you hit two birds with one stone

  26. #26
    Go with Paypal

  27. #27
    Definitely Paypal would serve you better

  28. #28
    Join Date
    Apr 2008
    Location
    Taichung - Taiwan
    Posts
    172
    2CO is killing me! If thats enough to use only one payment gateway, go with paypal.

    2co really has extremely high fees and meaningless "R Held" fee which is captivating your money for 90 days.
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  29. #29
    Join Date
    Apr 2010
    Posts
    33
    Paypal is a very highly trusted name. There are also some great advantages:

    1. NO setup fee

    2. LOW transaction fee

    3. MINIMUM verification process, not at all intrusive

    4. EASY to setup and get started

    5. LARGE number of people out there who know PayPal API and can help you out if you run into trouble

    6. I don't know about 2CO, but you don't ever need to worry about the security of clients' credit card details, as all that is taken care of by PayPal for you...

  30. #30

    PayPal Held $88,000.00 of my money for 2 years!

    Quote Originally Posted by adityamenon90 View Post
    Paypal is a very highly trusted name. There are also some great advantages:

    1. NO setup fee

    2. LOW transaction fee

    3. MINIMUM verification process, not at all intrusive

    4. EASY to setup and get started

    5. LARGE number of people out there who know PayPal API and can help you out if you run into trouble

    6. I don't know about 2CO, but you don't ever need to worry about the security of clients' credit card details, as all that is taken care of by PayPal for you...
    I love reading these kudos to PayPal threads, like many of you, I was down for PayPal never had a problem with then for 4 years, then my business exploded! We were doing $20 K a month, then we jumped to $25K a week! Great right!?

    No! Once we had 88K in there I got the limitation email, requested all types of documents, which I sent in. They still would not release the funds. If you business stays under 25K a month you may never have a problem with them. I think PayPal should verify upfront versus when they feel like it.

    That almost put us out of business! Due to lawsuit a another person they screwed over is how we got our money back! I will never used them ever again. Research how many times they have been sued and lost over their policies! All that glitters is not gold.

  31. #31
    Join Date
    Aug 2010
    Location
    SE Michigan
    Posts
    28
    Quote Originally Posted by Shikhir A View Post
    Yeah, it's because most of them are either from some foreign country where their cards keep getting declined by PayPal's (very nice) security system.

    ...or

    they are using a) a 'banned' -> usually stolen card; b) not supported in their country or c) have something against PayPal because their card is used on some limited account that they decided to scam someone on eBay from.


    I've never had a problem with a good client using PayPal - one who can verify their details and is clear of any, well, "issues."

    There are very few people that just detest PayPal as a personal choice, most cannot physically use it.

    I humbly disagree. I offer both Paypal and 2Checkout. Many people do not like Paypal and won't use it. It is always good to have a 2nd choice. Most of my customers are in the U.S. and my ratio is typically 2 customers will use 2Checkout to 1 customer using Paypal.

    I have had a problem with Paypal in the past as a customer. When I was paying, the site was briefly hacked and my credit card information was stolen. There was one fraudulent charge that I had to deal with, and I had to cancel the card. Lots of hackers like Paypal. I personally use Paypal to buy items only on ebay.

  32. #32
    2checkout allows countries that Paypal does not and Paypal payments to the seller are instant while you have to wait for a certain amount of money to hit your 2checkout account before you get paid and you have to wait every Thursday with 2checkout. 2checkout doesn't require a bank account or a credit card but you can use your bank account. Paypal requires Payment Verification most of the time with a Bank Account or A Paypal Credit Card. Also, people don't trust Non-Verified Paypals as much as Verified Paypals as well.

  33. #33

    paypal the worse

    I have a subscription based website and have used PayPal for the past three years. Yes, they are the cheapest but they have the worse customer service. I have emailed them quetions and either get a generic response that some guy in India just copied and pasted without even thinking or I get nothing. Also, their site has problems with the return URL and over the past three years it has disappeared many times and when I try to get it fixed they act like it is a new event everytime. The most recent time it happen it took over two months for them to even try and fix it. It was like I had to prove that their site was not working rather then they looking into the problem. And again this is the same problem that occurs over and over again. You would think that someone there would have documented it. So my advise is to spend the extra money and use someone who cares about you. By the way PayPal will refund anyone's money without even giving you a proper explanation. They will tell you NOTHING and just give the money back to the customer. SO if you want to be a proper business stay as far away from PayPal.

  34. #34
    Join Date
    Dec 2010
    Location
    Houston, TX
    Posts
    22
    Why not use Authorize.net? Or another merchant? They might charge a minimum monthly fee, but they are top notch when it comes to service and support. I have used them in the past and compared to some other processing companies there was no comparison.

  35. #35
    Months ago we looked at accepting 2CO over Paypal, but realistically, it involved far more setup, more cost, more time, to the point we felt it became almost pointless.

    Our audience are webmasters and technically minded folks however. So you should consider your market. If its an "online" type of market, they will all have Paypal, and 2CO or Authorize.net etc become pointless to have.

  36. #36
    Join Date
    Oct 2010
    Location
    Baltimore
    Posts
    30
    well i used paypal for some years and now shifted to authorize as it works really well with my website and transaction won't go in sandboxes.

  37. #37
    Paypal is a biggest paygate in internet,large number of people are using PayPal so I think you should choose paypal.

  38. #38
    2checkout is better to prevent chargebacks.

  39. #39
    Join Date
    Dec 2010
    Location
    India
    Posts
    70
    2checkout is worse at chargebacks. They give them in a second.
    We used them in the past and we nothing but trouble.
    CCAVENUE & PayPal are the best according to me.

  40. #40
    Join Date
    Jun 2010
    Location
    Modesto California
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    Quote Originally Posted by joro View Post
    I am in the process of getting everything set up for Joromo (my hosting company) and Ive set up Paypal. Ive read a lot of positive things about 2checkout on this site but I had a question for those that are using their service.

    According to their fee schedule they are charging a 5.5% commission + $0.45 fee for each transaction processed through them (in addition to the $49 setup fee). So on a $50 transaction, its costing me $2.75 + $0.45 or $3.20 total. Now according to Paypal's fee schedule, they are charging 2.9% commission + $0.30 fee on all transactions making my cost on the same transaction only $1.45 + $0.30 or $1.75 total. So in all, Ive saved $1.45 using Paypal for the same transaction which isnt a lot but compounded over a few hundred clients and you are talking significant money.

    So In saying all that, why do people choose to use 2checkout? I understand the argument for providing more payment options but Google Checkout, for example, has the exact same pricing structure as Paypal and provides similar options. So why 2checkout?
    One of the reasons we use 2checkout.com is because it detours fraudulent transactions. Not only that, but if you are a paypal customer, you can pay using your pay-pal account. We are also able to allow clients to pay using various currencies and e-checks. Overall its just a better payment gateway in my opinion (definitely worth the extra expense).
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