Over the last week, we have been moving offices and have decided that we want to change the way we have our phone set up.
Currently there are 5 members of staff, and we all use mobiles for our phones. Doing this our monthly phone cost is about £200 a month, before any overage charges.
We will be keeping our mobiles, as we are all out of the office for atleast 20 hours a week. Currently the business pays the full amount for each mobile, but from when our new phones are installed the staff member will pay 75% of the bill, and the company will pay 25%.
We are looking at getting a VoIP setup but I am confused at what we need to get in the office.
We want each staff member to have a desk phone, with their own extension and voicemail, we would also preferably like a DDI for each person. If possible we would like a "round robin" set up too. We would need to be able to add a new extension and DDI, or change the current ones, pretty easily as we add new staff members or our current ones leave.
Do we specifically need an asterix server in the office, if we do how does one connect it to the general phone line? Would it be advisable that we go with a fully managed provider where they provide everything we need, obviously for a larger monthly fee, or should we try and do this ourselves?
Finally are there any companies, UK based preferably, that you would recommend? Also what should we be looking for in a VoIP provider?