We it is about time that I gave a big thumbs up to KnownHost
, have been a client of theirs for more than 6 months and their support and service is absolutely amazing and their support staff are really fast in answering tickets that I open to them and they act on situations as they come to hand.
Their responses are always well informed and are easy to understand, I am not sure what other host could offer the high standards that KnownHost does, absolutely incredible.
Ann, Sara, William and the team are all very clever at what they do and they have helped me as much as they can in resolving certain issues that I have had over time and all have been resolved in the quickest of times.
If I open a ticket the team will keep me informed of their updates on the processes of the problem and will inform me when they have come to a conclusion or a fix. The team really goes in depth to find the problem then to a solution - Superb!
The Sales Team, where to begin. I talked to a nice gentleman forgive me as I have forgotten his name, however, I asked for a new server and asked for information about implementing it, new prices, and so on.
He informed me that it would be implemented in 3hrs or so max and it was not even 3hrs to when I paid that it was all setup and ready to roll... I will admit their were a few minor technicalities but these were resolved in the same day.
I am very impressed with the Sales side of the business.
What can I say, never had to contact their billing department. I always pay my invoices on time, though going from the Sales and Support side of things, I am sure their billing department is just as excellent.
If you are looking for a stable, well known, trusted and reliable service provider that actually cares about it's customers then KnownHost is the place to go!
I can assure you that as long as you are hosted with KnownHost you will never feel let down and what can I say the uptime for my VPS through them is very good.
So a big thank you to the team over at KnownHost for such a superbly run business, even though I am a pest to their support staff they are always friendly and courteous !!!!
So I am a happy client of KnownHost.