Web Hosting Talk : Web Hosting Main Forums : Web Hosting : Tell me about your current host.

[MannDude]

I'm doing a bit of market research. But first, I would like to know more about your current host, why you chose them, and how its going for you. This is all so I can be a host that is catered to the needs of individuals and with the features they seek in a host.

So, to begin:

Who are your currently hosted with, and what made you choose that host?
Word of mouth, you saw an ad, you chose the cheapest host, you had a specific need that particular host catered to that another didn't?

What is good, and what is bad about your current host?
Are you happy with your current host? How is their customer service? Do your sites ever experience downtime? Customers or visitors ever say your site is too slow?

What do you seek in a webhost?
Scripting support, speed, lots of space and lots of bandwidth, green hosting?

What is the most important factor to you when choosing a webhost?
Cost, friendly/helpful service, webmaster tools like Fantastico for script installation, reliability, uptime?

Do you have any specific needs, that your current host doesn't support?
Like FFmpeg support, specific scripting support, SSL, multiple domain hosting on a single account, etc

What type of website(s) do you have?
Small/personal sites or blogs. Large community sites with many users, commercial/business websites? Resource hungry media websites?

Any other information would be great. I want to hear from real people what they need and what they like, and what they don't like.

Lets get talking.

[MattS]

Who are your currently hosted with, and what made you choose that host?
I'm spread out across many providers, ramhost, fazewire, and burst.net

I first found Burst.net looking for a dedicated server on Google (forget what i typed but Burst was on the first page at the bottom).

Ramhost was because I needed an alt location during an emergency and well that worked out so I have a VPS now for test purposes on a project.

Fazewire was found when I had a page on my site explaining to clients about our next step through life and asking for colo providers to contact us. He happened to be on here too and when explained about what I wanted to do and he helped explain things and poof I jumped into colocation lol.

What is good, and what is bad about your current host?
Good about all three - price, good response times.
Ramhost has a simple interface for the VPS. Fazewire keeps up with me
Bad - Burst once in a while has a hiccup that I notice. For the price not bad though.

What do you seek in a webhost?
Countability, ability to upgrade / downgrade, high availability of network.

What is the most important factor to you when choosing a webhost?
Cost was my biggest factor, what all could I cram in to a budget of $xxx per month.

Do you have any specific needs, that your current host doesn't support?
Domains and such but Namecheap covers that so nope.

What type of website(s) do you have?
Business, some personal, and quite a variety of niches etc.

[maniakaz]

Who are your currently hosted with, and what made you choose that host?
I am a returning customer, so there are two answers:
a) specific needs - my previous host offered me lots of resources I was not using. And, yes, a price (although not decisive)
b) when it was first time I chose my host - only bevause of word of mouth

What is good, and what is bad about your current host?
Yes, I am happy with my current host. Customer service (most used online chat) is excellent. Ticket system is fast, I manage to get help in their forums. Sites experienced downtime, due to some malfunctioning in CMS. No complaints from visitors about slow loading.

What do you seek in a webhost?
Quality. I want the best bearing in mind how much I pay. Non overselling is a must, servers in the Western coast of the USA is a must, own datacenteres is a must, live chat is very good. I know how much disk space/bandwith I am going to choose, so big numbers does not impress me.

What is the most important factor to you when choosing a webhost?
Good reports from users (avodiing even 50:50 reviews); quality support, reasonable resources for a reasonable price, honesty, support of Joomla, Typo3, SMF, multisite hosting on a shared account. Good uptime is a must.

Do you have any specific needs, that your current host doesn't support?
Multidomain hosting on shared account. However, my current host did allow me to do this.

What type of website(s) do you have?
2 hobby sites and 1 hobby forum. No, they are not resources hungry (sometime wass, untill I banned all grabbers and some spambot countries).

Hope it helped...

[Njer]

Who are your currently hosted with, and what made you choose that host?
Just199.com. They have very low prices.

What is good, and what is bad about your current host?

Good: The price and customers service
Bad: They do not provide dedicated servers. Assuming I need to move to dedicated: I will need to change the company. But I do not want to.

What do you seek in a webhost?
Be cheap and stable.

What is the most important factor to you when choosing a webhost?

Mine was the price.


Do you have any specific needs, that your current host doesn't support?
No I do not have.


What type of website(s) do you have?

Drupal based project.

[zvjezdan]

Who are your currently hosted with, and what made you choose that host?

I am using stablehost (stablehost.com). I was on godaddy before that and their hosting really sux (in peek time page load is about 30-40 sec) so i was looking for new host here on wht and i found about stablehost, searched around for reviews (here and on google) all reviews i found (about 30-40 of them) were 10/10.

What is good, and what is bad about your current host?

Support is great, fast and polite. They are not sending parts of FAQ as answer etc. When i ask something answer is always short and direct on the subject and i like that. (from time to time i get a smiley too ). And bad thing is if my needs go over shared hosting in next 6month or 1 year i will need to leave them coz they have just shared and reseller plans.

What do you seek in a webhost?

Good support, no unplanned downtime, no false marketing with unlimited cr*p.

What is the most important factor to you when choosing a webhost?

Well all i said in last answer plus it was important do fit some of my needs. For example i run Joomla sites so its important to me that my Joomla sites will work fine. Price, well i can say its not really that important. I am not rich and money is important to me but i will always pay $5/month for good host with limited space/transfer then $2-3 for host that gives unlimited. Because you just know it cant cost that much and be good.

Do you have any specific needs, that your current host doesn't support?

For now stablehost fits all my needs (and i can host multiple domain on my account etc.)

What type of website(s) do you have?

I have 3 Joomla sites (going for 1-2 more in next few months) all of them medium size with about 200-300 visits/month (per site) I plan that one of them will go much bigger but i dont have much time to invest in it so its going slow but as soon as i find some more time i am sure it will grow.

Edit:

Support is one of most important things to me, with "fast" replays that are short and right on the questions (for example i will never again send ticket to paypal of blizzard they need minimum 1 day to replay and you get 2-3 pages of text, for time i need to get replay and read it i can google my problem out)

Sorry for my bad English

[Hosting Pro]

I completely agree to the support part. The responses should be fast, short and based right on the problem. Rather than canned and absurd responses! The host should understand your business and the nature of your site!

[kndege]

I came across this forum and thought I should share my experience with my current hosting company. Before I found SHF Hosting I had a few disappointing experience with a few companies. One of the toughest and time consuming tasks I recon is finding a hosting company that delivers to your requirements and exceeds your expectations.

Over years I have worked with a couple of hosting providers who were all ok. During my last trial run with a few of these guys all found through Google search, I must say I was disappointed more than once on one or a few things they either couldn't do or didn't deliver as initially promised. Normally over hyped on the Google search listing but not delivering what they promise, be it support or just the package as a whole.

I came across SHF Hosting which had a one month trial period. Enticed by their straight to the point description of what they did and had to offer, I signed in for the trial one month. My hosting requirements where specific with a couple of PHP Modules
requiring to be switched on at different intervals (Not the default switched ON modules). I got my one month free as promised and during the one month period I was happy to even form a working relation with the SHF Hosting team. Charlie one of the good guys at SHF Hosting went out of his way more than once to ensure my services were running on demand. I was amazed that even on a Sunday like 2am I would open a support ticket just to be surprised with an email back containing a solution to my query done by one of their support team who actually understood what my query was and not an automated reply from one of the servers.
Whenever there would be changes or work done on the servers hosting my site, am always informed and in good time even when no effect would take place on my website. I found this to be very professional as compared to the sort of service out there.
At first with SHF Hosting, I felt like it was probably just a show to get me to join them and sign in then I would just become a number, but its been more than six month now since I fully became their customer and the service if not better its always top class service.

With SHF Hosting they will always deliver, forget those auto replies and a human reply after days.... These guys are the business and if you are looking for a hosting company that listens and understands you then this are the guys to talk to.

Am hoping this will help in saving anyone the hustle and time going through a number of let downs just to get to the people who know and understand what hosting services and its support levels entails.

[cybosapien]

Who are your currently hosted with, and what made you choose that host?
Geekstorage.com. They are pretty fast in support

What is good, and what is bad about your current host?

Good: Support
Bad: fantastico keeps dissppearing from my cPanel

What do you seek in a webhost?
Realiable

What is the most important factor to you when choosing a webhost?
Support

Do you have any specific needs, that your current host doesn't support?
I'm Pretty content

What type of website(s) do you have?

Many - Adsense