I'm a relatively new customer of Media Temple, recently registering a (gs) grid service account which normally costs $20, but I used a promo code to get a discount on that monthly fee. I've decided to move a few other sites over but I would like to have them in a separate (gs), but when I try to add that service from the existing account's control panel, it doesn't give me the option to enter the promo code. So, I tried to register a whole new account, but my account is now in "pending" status because they don't want multiple accounts registered to the same person and an email from them said I should register from my control panel.
Am I in for a hassle getting the same discount on the second account? Anyone else had experience with this? The discount represents almost $50/year, so it's worth it.
I'd be pleased to hear your thoughts and suggestions for dealing with them on Monday when they review my transaction.