Web Hosting Talk : Web Hosting Main Forums : Specialty Hosting and Markets : Game Servers : High ping and lag on Windows 2008 Server

[ReliaSpace]

Hello people!

Well, i have an q9550 + 8gb ram + 640gb raid 0 server in the datacenter with 20mbits up/down bandwith.

The problem is that i have a high average ping and what is worse, very frequent high ping peaks (300ms or more).

The server is using windows server 2008 R2, and its NOT caused because of lack of resources, because the problem persists even if there is only 1 player inside and 1 server running.


Is it a Windows configuration problem or the problem is because of the connection?


thank you very much in advance.

[mydedis]

a traceroute to and from the server would help tracking down the issue.

[JonBiloh]

What is the average latency in the game server (not including the spikes)?

[ReliaSpace]

Originally Posted by JonBiloh

What is the average latency in the game server (not including the spikes)?

50ms .

[ReliaSpace]

Originally Posted by mydedis

a traceroute to and from the server would help tracking down the issue.

i already done that... now, what?

[mydedis]

post it
hide the server's ip maybe.

[ReliaSpace]

Originally Posted by mydedis

post it
hide the server's ip maybe.

From my PC to the server:

http://img641.imageshack.us/img641/3215/tracert.png




From Server to my PC:

http://img714.imageshack.us/img714/7263/tracert2.png

[BrianFarrell]

Definitely an issue with your ISP -- if you check your incoming path you'll see the latency is quite high while on their network and actually gets better once it's handed off. Same thing on the return path.

Are you the only user experiencing these kinds of problems or are others (from different ISPs / geographic regions) experiencing the problems?

[ReliaSpace]

Originally Posted by BrianFarrell

Definitely an issue with your ISP -- if you check your incoming path you'll see the latency is quite high while on their network and actually gets better once it's handed off. Same thing on the return path.

Are you the only user experiencing these kinds of problems or are others (from different ISPs / geographic regions) experiencing the problems?

no, there are a lot of people from different geographic positions and ISPs having this problem