Hi all,
Following my recent issues with PE, I am strongly considering moving onto a Cloud. I shortlisted Rackspace and Storm.
Looking at other threads, it looks like I am not the only one struggling to get technical info from their online chat.
Asking about CPU speed, I did not get a single answer. I was told that if I was mainly interested in CPUs, I should look at their other offering. I asked if I could therefore end up on a 500MHz one and was after a while told, that they were usually above 2GHz. I appreciate that a definitive answer cannot be provided but having to fight for a range of speed/type (i.e.: 2.00 to 3.00GHz.) is not reassuring.
I now tried to obtain info about the kind of HDD used and the kind of RAID used. I just want to know if they use 7.2k HDD or the more reliable 15k ones. I was also curious to know about the RAID, etc. and my answer was "The hardware used on the Storm on Demand instances is propriitary so I cannot provide additional specifics" before "give me just a moment" and no further reply.
I read many very satisfied users of Liquidweb and they have been on my shortlist for a long time (when I was looking at VPS before, etc.) but having to fight for getting information if making me wonder if Rackspace is not the best solution
Thanks
Ludo