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Figuring out duplicate posts, uploads etc

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Join Date: Sep 2009
Posts: 18

Figuring out duplicate posts, uploads etc

Hey guys,

For over a month now, we've had issues with our server. Posts, comments and user uploads are often duplicated. I tends to happen a higher % of times during peak hours than off peak. It's mainly user uploads which are duplicated and tend to be much bigger in file size.

Just FYI, I'm a complete novice when it comes to servers and such. So please bear with me.

We have a web server and an SQL server. The host has been focused on the web server and believe if any, that will be the issue. The web server currently has 16GB ram and 2 quad core processors in it. We run Litespeed rather than Apache and also use Nginx for static content.

Last week the server was replaced to remove the possibility that it maybe hardware related. However the issue continued. Tweaks to the web server have helped reduce the number of duplicates but not eliminated it.

When the duplicate uploads occur, the browser reports "Sending data to" at the bottom left of the browser and then it will change to "waiting for".

Now if everything is OK the page will send you to your new upload but if it switches from "waiting" to "sending" again that means it's going to duplicate the upload and will continue doing so untill you stop the page. It's as though it's looping. I wondered whether the system was running out of RAM or something.

The site is several years old and the upload script hadn't changed anytime before the issue started. Plus as I say, the forum posts and other things are also sometimes duplicated.

Here is a current snapshot of the top processes.

PHP Code:
top 15:04:05 up 4 days21:22,  0 users,  load average11.7111.1110.38
294 total,   1 running293 sleeping,   0 stopped,   0 zombie
(s): 45.3%us,  1.7%sy,  0.0%ni52.1%id,  0.2%wa,  0.0%hi,  0.3%si,  0.4%st
:  15728640k total15219764k used,   508876k free,   217772k buffers
17793016k total,   799640k used16993376k free10612108k cached

%CPU %MEM    TIME+  COMMAND            
29596 nobody    16   0  190m  35m 4912 S 73.8  0.2   0
:55.77 lsphp5             
31547 nobody    16   0  116m  18m 3692 S 69.9  0.1   0
:04.59 lsphp5             
19847 nobody    15   0  194m  38m 4988 S 54.4  0.3   4
:02.23 lsphp5             
17675 nobody    15   0  194m  39m 5016 S 33.0  0.3  12
:35.46 lsphp5             
31407 nobody    15   0  171m  19m 4004 S 33.0  0.1   0
:31.77 lsphp5             
29421 nobody    15   0  192m  38m 4892 S 17.5  0.3   1
:20.31 lsphp5             
29216 nobody    15   0  176m  22m 4516 S 15.5  0.1   0
:59.87 lsphp5             
13180 nobody    15   0  194m  40m 6284 S 11.7  0.3   6
:42.08 lsphp5             
23009 nobody    15   0  191m  38m 5028 S 11.7  0.3   3
:04.45 lsphp5             
31546 nobody    15   0  117m  18m 3764 S 11.7  0.1   0
:20.88 lsphp5             
32064 nobody    16   0  137m  37m 4572 S 11.7  0.2   0
:18.07 lsphp5             
29420 nobody    15   0  191m  38m 4800 S  9.7  0.2   0
:45.11 lsphp5             
26181 nobody    16   0  191m  38m 4836 S  7.8  0.2   1
:53.58 lsphp5             
30934 nobody    15   0  191m  38m 4856 S  7.8  0.2   1
:10.49 lsphp5             
 2397 nobody    10  
-5 23780 8120 1560 S  1.9  0.1   2:18.53 lshttpd            
 2400 nobody    10  
-5 23960 8396 1600 S  1.9  0.1   2:26.21 lshttpd            
 2402 nobody    10  
-5 29384  13m 5472 S  1.9  0.1  10:39.72 lshttpd            
30089 nobody    16   0  115m  16m 4552 S  1.9  0.1   1
:04.48 lsphp5 
And here is the current RAM usage and load

PHP Code:
Current Server Load    11.71
Total Server Memory    15360 MB
Available Physical Memory    492 MB 
Not sure if any of that will help diagnose the issue but I'm running out of ideas and the host has failed to pin point the issue, so figured it was worth asking on here.

Many thanks for any leads or advice.

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Join Date: Sep 2009
Posts: 18
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