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  1. #1
    Join Date
    Jan 2006
    Posts
    559

    urgent vps issue

    Urgent

    I need help to stop my vps emailing me
    just downloading 30K emails from my server

    server load is pretty high as well since it started two days ago

    Need this to stop as more keeps coming

    Regards

    Keith
    VPS & Dedi with -
    Clustered net (5/10), Rapidswitch (8/10) XtraHost (8/10), RackSRV (9/10) futurehosting (7/10)

  2. #2
    Join Date
    Dec 2009
    Posts
    49
    What are the mails about?
    What is the smtp-server you are using
    Can you find a mail log in /var/log
    Can you give us some more information?

  3. #3
    Join Date
    Jan 2006
    Posts
    559
    Hi,

    Mails are empty

    DomainKey-Status: bad format
    X-Spam-Flag: YES
    X-Spam-Checker-Version: SpamAssassin 3.2.5 (2008-06-10) on vps2.<<removed>>
    X-Spam-Level: *********
    X-Spam-Status: Yes, score=9.2 required=7.0 tests=BAYES_50,EMPTY_MESSAGE,
    MISSING_DATE,MISSING_HB_SEP,MISSING_HEADERS,MISSING_MID,MISSING_SUBJECT,
    NO_RELAYS,TVD_SPACE_RATIO autolearn=no version=3.2.5
    X-Spam-Report:
    * 0.0 MISSING_MID Missing Message-Id: header
    * 0.0 MISSING_DATE Missing Date: header
    * -0.0 NO_RELAYS Informational: message was not relayed via SMTP
    * 2.5 MISSING_HB_SEP Missing blank line between message header and body
    * 1.3 MISSING_HEADERS Missing To: header
    * 0.0 BAYES_50 BODY: Bayesian spam probability is 40 to 60%
    * [score: 0.4439]
    * 2.2 TVD_SPACE_RATIO BODY: TVD_SPACE_RATIO
    * 1.8 MISSING_SUBJECT Missing Subject: header
    * 1.4 EMPTY_MESSAGE Message appears to have no textual parts and no
    * Subject: text
    Received: (qmail 28121 invoked by alias); 17 Jan 2010 03:49:47 -0500
    Delivered-To: postmaster@vps2.***********
    Subject: *****SPAM******
    X-Spam-Prev-Subject: (nonexistent)
    Im using Plesk qmail
    got no access to root ssh server is too high
    Support people seem to be either very busy or not interested, sent many emails and even rang them overseas
    Its basically around 2-4 hours for tickets and then they ask a question, so been trying to have this fixed since friday

    Sorry if I dont know much

    Keith
    Last edited by bear; 03-09-2010 at 10:57 PM.
    VPS & Dedi with -
    Clustered net (5/10), Rapidswitch (8/10) XtraHost (8/10), RackSRV (9/10) futurehosting (7/10)

  4. #4
    Join Date
    Dec 2009
    Posts
    49
    If that's true I'd suggest everyone not to buy from vpsactive.
    They should imediately fix this kind of problems!

    I found this on ther site:
    Our servers are fully monitored 24/7 backed by the latest hardware and secure firewalls, you can be ensured you business is in safe hands

  5. #5
    Join Date
    Jan 2006
    Posts
    559
    I use Servint as my management and servers, the web site is mine and is irrelevent to topic
    I have moved all sites away to others I have with other company
    VPS & Dedi with -
    Clustered net (5/10), Rapidswitch (8/10) XtraHost (8/10), RackSRV (9/10) futurehosting (7/10)

  6. #6
    Join Date
    Dec 2009
    Posts
    49
    Quote Originally Posted by keith007 View Post
    I use Servint as my management and servers, the web site is mine and is irrelevent to topic
    I have moved all sites away to others I have with other company
    Didn't know that, sorry!
    It was a good idea to get all your sites away from there..
    Anyway; if you don't have root access, there is not much you can do but wait for an answer.
    I you want to fix this kind of problems yourself you should manage the servers yourself, or go for semi-managed, that way you also have ssh-access to the server.

  7. #7
    Join Date
    Jan 2006
    Posts
    559
    The other companies I use are fine, they semi managed and external managed they prove to be quick with tickets, but unfortunately when a server plays up and the company can resolve it - thats bad
    Its a good job I sync all sites to other servers for redunancy (other companies) and plenty of backups stored locally

    I think the main thing Ive learnt, Bigger the company the less support at times
    VPS & Dedi with -
    Clustered net (5/10), Rapidswitch (8/10) XtraHost (8/10), RackSRV (9/10) futurehosting (7/10)

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