I've been looking at dedicated servers for months and haven;t seen a single one with unlimited bandwidth. It may be possible but I don't think you're going to find one. Using Dialtone Internet as a model (seems like a good company, including their prices), $225 gets you a dedicated server with 50 gbs of bandwidth. That leaves $375 lef tin your budget. At their rate of $3 per gb, you can get another 125 gb for a total of 175. I doubt if you'll do much better than that.
I came across http://www.servervault.com they don't seem to have metered traffic as far as I can see. Also check out DN, after the 50gb mark it works out at only $3 per gig, which is great value for money. Also check out http://www.maxim.net for capped bandwidth.
Server Vault's bandwidth is not unmetered, though their web site lacks specifics. After checking out their site, I sent them an inquiry over the weekend about bandwidth. I received a reply today. Here it is, in its entirety:
Thanks for your message. We are currently re-vamping our site and it will provide the information that you mentioned.
Standard contracts get 50GB of throughput per month. Additional increments of 50GB can be purchased for and additional $150 per month. If it is a large amount of bandwidth that is needed, we can arrange price breaks.
I hope this answers your question. Please feel free to contact me if you have any additional questions about the service that ServerVault provides. I would love the opportunity to get your business.
David M. Waldack
"Next Generation Web Hosting"
Same pricing structure as DN. I doubt any co-location/dedicated server provider offers unmetered traffic. The closest I've seen recently is capped bandwidth like .5mbps where by you can not exceed that. I wonder how much Yahoo pays for bandwidth or the lines they have?
However, and this applies to all hosting company, a 12 month contract can be dangerous especially when they request the funds upfront. If something were to go wrong, or they decide you violate TOS or their server degrades then your stuck really.
Also note, that the plan you listed is not a dedicated server but shared hosting.
um....they can charge you what they, close your site for however long they want.....
They are fast, but is it too good to be true?
As Administrator of Kingwood Net, I appreciate the positive posting in regards to our Plan F, that we are fast, and that our pricing is good.
I would however, like to adress the above 'quote'.
As with any hosting company, yes we do have a Terms of Service. That is to protect both the client and our company. That stands to reason, no big surprise there.
Kingwood Net does NOT 'charge what ever we want' and we do not 'close your site for however long they want'. Kingwood Net does not close an account without first notifying the Client via Email of a potential problem, giving them the opportunity to address any issues that are flagged according to our Terms of Service. However, sometimes immediate action may be required on our part to save a server from crashing due to a client abusing services. But even then, they are contacted.
If after that notification email, they do not attempt to contact us to resolve an issue (for example: excessive CPU Bandwidth, or mass mailings that hinder mail services to other clients, etc.), then yes...we may take action to protect our servers and our other Clients services. Let's be honest, with offerring an account like our Plan F...there ARE people out there that try to abuse it, thus hindering services to all clients. As long as the services are not abused, this is an EXCELLENT account to have.
And YES, it is on a dedicated Server (sorry Admin, you are incorrect on that one http://188.8.131.52/forum/ubb/smile.gif)
Kingwood Net prides itself in personalized client support. We answer each email received personally! If someone emails our Inquiry department, they will get one auto-responder to verify that we did get the email. THEN they get a personalized email answering the inquiry.
If anyone wishes to speak to me directly concerning Plan F, or any of our hosting plans, feel free to call me at 281-354-9766. Or fax me at 281-354-9266. I would be happy to address any concerns with you.
Re: Also note, that the plan you listed is not a dedicated server but shared hosting.
What from what I can see, I am correct, unless you give everyone their own hardware (i.e. one physical server per client) then it is not a dedicated server plan, but rather shared hosting or a virtual server as your site states. I made the point out since the original poster was asking about dedicated servers and not virtual server.
Naturally, all hosting accounts are ultimately hosted on a server, however unless one client has full rights and exclusive use then it is a not a dedicated server package/plan.
In regards to KingwoodNet they are a very dedicated company I currently host my site there. I've had great tech support and excellent customer service. For you to stand out there and say that you wouldn't host with them. You can't make a judgement till you know the facts. Try hosting a site with them and you will see you get the ultimate of everything. I recently hosted with Communitech. What a joke. Atleast with KingwoodNet you get personalized service. You aren't a support ticket! When signing up for a hosting account with any company you should clarify the TOS anyways. Just because the TOS is a bunch of legal jibberish to have it explained in writing from the company in plain old english is a tad different. And just because a hosting company is running on a dedicated server doesn't mean a thing. But one thing you do get with a small company on a dedicated server is the plain good old fashioned "CUSTOMER SERVICE" these large companies might have there resources, big fancy servers but they also have big oversized heads.
That's my two cents! I for one would chose KingwoodNet over Communitech, Verio, or any of those huge companies!!!
I would like to thank 'Duster' for pointing these things out. It is not our intention to mislead anyone or be contradictive, and you have brought some very good points to light. With this in mind, our Terms of Service is being revised while reviewing the issues that you have brought up. Again ...thank you, it sometimes helps to get anothers opinions and insight into what it is the CLIENTS are looking for. http://184.108.40.206/forum/ubb/smile.gif
With all due respect, you have missed EVERY single point I made. The only judgment I, or anyone that might be considering them, could or should be expected to make about them is based on what their web site says about them. I find it inadequate and deceitful, even if not intentionally so.
How could anyone clarify TOS if they are unaware of them in the first place because they are not disclosed?
Those of us who have been burned by any host have learned about them, but what about all the people looking for their first host? How are THEY supposed to know that the promised "unlimited" doesn't mean what every dictionary says unlimited is? They have yet to learn that "unlimited" is the web host bait and swindle buzz word.
How are they supposed to know that the TOS even EXIST when the TOS are hidden and not disclosed?
As far as the contract, I understood it, such as it is, and the gibberish IS in writing. How could anyone be expected to trust a company whose contract contradicts itself, is full of inaccuracies, and is unfair to boot? And that's assuming they even find it, which they won't unless they choose plan F. It doesn't matter if the company explained it if the written document is faulty. The contract has to be judged on its own merits or lack of them and any other interpretation is irrelevant.
Judging by everything THEY say about THEMSELVES, no reasonable person, especially one who has already had some encounters with bad hosts, would consider them.
You didn't say how long you have been with them, so your praise is near worthless. Many terrible companies can seem satisfactory for a short while. Over time, however, the truth comes out.
Read the Kingwood response after your remarks. It may very well be that they give more thought to servicing their customers than accurately describing their services and policies. Perhaps they will learn that you don't distinguish yourself from the crowd by being a follower. If their service is truly as good as they and you claim, perhaps the revisions to their web site will describe it accurately.
To Kingwood (and other hosts - PAY ATTENTION)
I have comments all over this site about the proper way to do business. Those companies who care to do better would do well to read them. The charlatans and swindlers won't care, and my remarks are not addressed to them. Here are several tips from the perspective of users (the ones who pay your bills).
TELL THE TRUTH. TELL THE TRUTH (repeated for those who weren't paying attention the first time). That includes, but is not limited to, throwing out the hyperbole and lies. Let's face it, when you call a limited resource "unlimited" it's a lie. No iffs, ands, buts, (or references to the TOS). IT'S A LIE!
Instead, you could advertise REASONABLE limits, define what they are, and explain why most companies don't really mean unlimited (at least with things like bandwidth) and what usually happens when you hit the very real limits (usually, disabling of hte account).
You will find that new users as well as those who have had experiences with bad hosts (you know, the ones that advertise UNLIMITED), will feel more confident about your company "Finally, a company that tells the truth and doesn't treat me like an idiot!")
That confidence can be enhanced if you:
1. Disclose all TOS right up front, on or linked to the hosting plans, and acknowledgnment of reading them is required in signing up online.
2. Have a written and disclosed plan for upgrading customers if they exceed the limits which you have already defined and explained to them. Do this without disabling their account. What many of you fail to realize is that you penalize some sites for their popularity. Site administrators may not know that their site has grown in poularity and is consuming more than the share of resources YOU expected and allocated. What you call abusing your plans is actually unexpected success and popularity. How do many of you reward the results of those efforts? Cripple the account. That makes us go on to the next host as we sure don't want to leave our site hosting in your hands any longer.
Just imagine if you have a plan to accommodate our growth instead, and we grow with you! For those companies that have dedicated servers as well as shared servers, you could have an upgrade plan to accomodate any growth. You can very well have customers that may start on a shared server and may eventually graduate to a dedicated server. Take care of them every step of the way and they may stay with you every step of the way, especially if your prices, and more importantly, value, is reasonable and fair at every step.
2. Make the TOS fair to users and not one sided. Any reasonable business arrangement must be equitable, and many host TOS are far from equitable. See some of the above comments for a start. TOS (like Kingwood's) hardly inspire condidence or trust when they say (from a user's perspective) "if your site gets popular and exceeds its share of resources (you didn't really think we meant unlimited when we said unlimited, did you?), we can shut it down, charge you $250 for our trouble, and you get no refunds"
I could go on, and I won't. I usually get paid for business development. The web sites I have created for both wholesale and retail businesses have done very well because of honesty, disclosure, and information. Many are noted for their wealth of information and distinguish themselves from other sites on the same subject. I simply followed the course set by my own site and did not mimic others (they just set bad examples, or good examples of what not to do). Web hosting companies with the right attitude could do the same in their field.
[This message has been edited by Duster (edited 03-25-2000).]
Here's another perspective from a customer's point of view. Your suggestion to contact any of your customers as a reference has no value, and the reason is one shared with probably all other hosting companies. It also applies to testimonials published on a host's site.
People who are no longer customers or who have complaints will not be included. That makes any supposed references stacked in your favor and even more unbalanced than the typical TOS.
Hearing only from satisfied customers or reading testimonials (even assuming they are genuine) says little. Any company can have a few "cheerleaders". One can learn more from the ones who have had problems, and seeing how those problems have been dealt with.
Many software programs (all the ones I use on my site) have support forums where comments are not removed (except by the person who made them) and nothing is covered up.
On my own site (I do web site creation and hosting for a small number of small to medium size businesses) I have a forum for clients and I do not edit it at all. I have not had any less than supportive comments because of my level of service. Even if there were any (unlikely), I would respond to them, not remove them.
Once the joy of getting one's site on the Internet for the first time has been dimmed by experiences with a bad host (or two), one learns what a load of deceit and lies are found on many host sites.
I commend you for seeming to be better in practice than your site suggests. However, judging by your site (which is all one could do initially), any reasonable person would conclude that your company is like too many others (and that's not a compliment). You will need to overhaul more than just your site to change the first impression anyone gets about your company.
[This message has been edited by Duster (edited 03-25-2000).]