Web Hosting Talk : Web Hosting Main Forums : Hosting Security and Technology : Can't remove IP from WHM - can anybody help?

[nogi]

I added an IP to WHM and now I need to remove it, but I can't. It is assigned to a nameserver for a reseller account each time I click 'Assign an IP Address'. - I removed it from the IP pool and it is not listed anywhere anymore. But it continues to be assigned to nameservers by WHM. Does anybody know off this problem? How can I remove it when it isn't listed there anymore?

Thanks
John

[tazzy]

Hello,

First questions is which version of CPanel are you using?

[nogi]

Hello - I'm using WHM 5.3.0 / Cpanel 5.3.0-R29

John

[Aussie Bob]

Don't press the 'Assign an IP Address' button. Choose the IP for the main domain [same for ns1 nameserver] and then give your client the other IP for the ns2 nameserver. Make sure to keep this IP ticked [reserved] in the "Edit Reserved Ips" section.

Make sure your client knows how to register the personalised nameservers before they can use them with their domains etc..

Also make sure you add the 2 A Records to their DNS Zones with the ns1 and ns2 and first and second IPs...

[nogi]

Don't press the 'Assign an IP Address' button. Choose the IP for the main domain [same for ns1 nameserver] and then give your client the other IP for the ns2 nameserver. Make sure to keep this IP ticked [reserved] in the "Edit Reserved Ips" section.

Yes, but what is confusing me is that no set of nameservers are shown under 'Manage Assigned Nameserver Ips' unless I click this 'Assign an IP Address' button. How could I be sure that the system is configured to use those two IPs you mentions, as nameservers when they aren't listed there?

John

[StevenG]

All you need is the ns1 + ns2 + A records with the IP's in the dns zone as Bob said.. it'll work honest

[nogi]

Make sure to keep this IP ticked [reserved] in the "Edit Reserved Ips" section

Shouldn't all IPs that have been assigned to nameservers be ticked. So when it has happened both should be kept ticket?

John

[StevenG]

You can actually use the name server IP's for other sites too.. just most don't set it up that way for private labelling and all that

You don't need to click the reserve IP address at all.. as long as you remember what IP's you have used... btw you can use 1 IP for all primary name servers (ns1) and another IP for all secondary name servers (ns2) .. it matters not.. all name servers can be assigned to the same IP.. but thats a different issue

[Aussie Bob]

If I had several hours, I'd build a walk-through from start to finish of setting up a new WHM account with screenshots etc....

[Aussie Bob]

Let me see what I can do......

[Aussie Bob]

I'm building a walkthrough from start to finish. Give me an hour or so.....

[StevenG]

Cool Bob.. will it be a flash Demo? Anything else would be sub standard ya know

[Aussie Bob]

Originally posted by Dotcomsnz
Cool Bob.. will it be a flash Demo? Anything else would be sub standard ya know

hehe. Nope, just plain ugly screenshots. It aint too pretty but it'll do. Almost done. Had a few interruptions....

[tazzy]

How is your youngest kid now (guessing that was your "few" interriptions) .I was a perfect baby (*cough*yeah right*cough* ).

Anyhow, he wants to remove the IP not add one guys

[Aussie Bob]

Originally posted by tazzy
Anyhow, he wants to remove the IP not add one guys

Yeah, but we're looking to the root cause of the problem.