Web Hosting Talk : Web Hosting Main Forums : VPS Hosting : intovps.com review

[Siropel]

I'm with intovps.com since the end of June and I couldn't be more happy for going with them.
Performance is great, didn't notice any slowdowns.

In these months I only had to fill one support ticket and it got handled in about 5 minutes or less. The problem was with openvz not starting the vps on it's new ip.

I'm on their Romanian node and have an average of 21ms ping with the VPS.

It's actually the first local (Romanian / European) host I go with since their reputation in the industry. They also run IntoDNS.com

10:32:09 up 61 days, 1:29, 1 user, load average: 0.04, 0.01, 0.00 - Would of been more if I hadn't rebooted it

[ldcdc]

To verify his review, the OP has provided a domain hosted by intovps.com.

Good to hear intovps is doing such a good job Laurentiu.

[iHubNet-Matt]

Glad to hear they have been wonderful for you. Thanks for sharing your experience. Give us an update of the story in future.

[ahakobyan79]

I tried to do business with them, and unfortunately I can not say anything good about them.

the MOST important part of any type of hosting company is CUSTOMER SERVICE, which sucks very badly at intovps.com, even though they try to make it feel like they care.

The real face of their customer support is seen only when you have even a very slight problem with their system, support or hosting.

The only time when you need the hosting company to be good and caring is when you have a problem with ANYTHING related to their hosting.


overall I'm very disappointed!

[TheEagle]

@above
why don't you report you ip with intovps so that we know that you have valid customer of intovps.

[ALFNAN]

I already saw a lot of good opinions on this company

[TheEagle]

yeah thats why today i bought a vps from this company

[ahakobyan79]

i'm not here to prove you anything.

as said earlier, i tried doing business with them, and from the very beginning they showed their poor skills in customer service.

they don't respect customer's needs and they don't respect customer's private data.

that's more then enough for me not to trust them and not to host any serious site with them.

yea, for a 16-17 year old kids to host their homepage they my work just fine, but not anything bigger then that.

after a long search I have found a perfect company who does have good CS skills... they are a bit expensive but 10 time worth it.

[jerrychenme]

Originally Posted by ahakobyan79

i'm not here to prove you anything.

as said earlier, i tried doing business with them, and from the very beginning they showed their poor skills in customer service.

they don't respect customer's needs and they don't respect customer's private data.

that's more then enough for me not to trust them and not to host any serious site with them.

yea, for a 16-17 year old kids to host their homepage they my work just fine, but not anything bigger then that.

after a long search I have found a perfect company who does have good CS skills... they are a bit expensive but 10 time worth it.

Just stop your crazy nonsense and give us the proof. Were you their customer? If you were, please post a screenshot. Otherwise your posts are nonsense.

[ahakobyan79]

I don't keep screen shots of bad memories ))

i was their customer, for a very short period of time... otherwise how would I know about their poor customer service?


and why are you getting so pissed off ??? I'm only writing about my experience... I'm not requiring you to stop using them... if you want you can marry them for what I care...

I know I'm not gonna use them, but you're more then welcome too...

[no69_2007]

Its always good to see a nice review of any company because personally it feels good when some one cares for their clients.

[foobic]

Originally Posted by ahakobyan79

i was their customer, for a very short period of time... otherwise how would I know about their poor customer service?

Please let us know a domain you had hosted there. You can report it privately to us on the helpdesk by reporting your own post (or click here).

[ahakobyan79]

and the meaning of all that would be... ???


if I provide a domain name, you gonna close down their business, or fix all my issues with them?

what's the point of your request?

[foobic]

We require that any member commenting on the quality of a provider must have first-hand experience to back up those comments. If you are unable / unwilling to demonstrate that you have such experience your posts will be removed.

[ahakobyan79]

well foobic... if you have read my posts, you can see that I was complaining about their CUSTOMER SERVICE quality, and not the servers itself.

the domain i was gonna use is ae.am and here is the server info they sent me with my purchase:

Your VPS account has been created. You can log in to SSH by using:
Server IP: 46.102.247.76
User name: root
Password: 5EdGCj3gbr


Your allocated IP list is:

46.102.245.57
46.102.247.30
46.102.247.76



Your VPS control panel (Hypanel) account has been created:
Hypanel URL: https://nl.intovps.com
Hypanel user name: ahakobyan
Hypanel password: JnSDqn4Tqb
You can reboot, reinstall and reset the root password by using Hypanel.


this all will not work ofcourse, since the server isn't active anymore.


after they(their billing system) charged my credit card 3 times in 1 day, and refused to refund, asked for my private data, then simply ignored it and didn't treat it as they were suppose to.

foobic, I don't know who you work for, or if Adrian Andreias is your relative or something, but I know one thing for sure... this company DOES NOT deserve my money.

That's why I took my business elsewhere and I'd NEVER suggest this company to any friend

with hosting companies, the server itself plays very little role... the MOST important is the customer service!


as far as the screen shots go... sorry, I don't have them, I honestly never keep screen shots to later proove anything to anyone with them )) I'm not here to prove... I'm here to give the community my honest opinion.

And I think it is wrong of you to remove honest opinions...