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Thread: VPSLink Down?

  1. #1
    Join Date
    Aug 2003
    Location
    Left Coast
    Posts
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    VPSLink Down?

    This afternoon I could not get to my servers or most of the VPSlink website (like the forums). I just get "connection reset by by server" after a few seconds.

    I decided it was some kind of DDOS attack and waited. It is now a few hours later and they are still down.

    This scares me. They going out of bidness?

  2. #2
    Join Date
    Dec 2002
    Location
    Ferenginar
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    4,157
    VPSLink.com loads quickly however the Community Forums aren't loading, maybe the forums are down?

    I would recommend following their: http://twitter.com/VPSLink

  3. #3
    Join Date
    Aug 2003
    Location
    Left Coast
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    Thanks for the twitter link. I'll try them.

    It's more than the forums. Accout login and support are also gone. or terminally slow. Mostly I get "server reset connection", but in the last few minutes I have been getting timeouts.

  4. #4
    Join Date
    Aug 2003
    Location
    Left Coast
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    Okay back from checking twitter.

    Their first tweet on the subject was 3 hours ago. "Some network problems". then 2hrs later they found out they had power issues. Really?

    I've been happy with them for 2+ years, but I noticed the problem 5 hours ago. So it took them at least 2 hours for them to notice they had a problem, then two more to figure out they had a power outage.

    I guess you get what you pay for. Spry techs must be working on vpslink issues during their break time.

  5. #5
    Join Date
    Dec 2002
    Location
    Ferenginar
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    Have you tried sending an e-mail to support@vpslink.com ???

    They also have a WHT member you can PM but they haven't logged in since 20NOV09.

    VPSLink.com sure does make it hard to find their phone number, almost impossible.

  6. #6
    Join Date
    Dec 2002
    Location
    Ferenginar
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    Quote Originally Posted by RoboGnome View Post
    I've been happy with them for 2+ years, but I noticed the problem 5 hours ago. So it took them at least 2 hours for them to notice they had a problem, then two more to figure out they had a power outage.
    I was a VPSLink customer for 1 year, they reeled me in with a 50% off coupon if you prepay for 1 year. I didn't remember any downtime issues but I barely used the VPS and only used it for testing, hosting files/images, etc.

    Quote Originally Posted by RoboGnome View Post
    I guess you get what you pay for.
    Bingo!

    Remember to download backups frequently!

  7. #7
    Join Date
    Sep 2008
    Location
    Malaysia
    Posts
    25
    Agreed, this is good ideas to contact their support(ticket) for the problem.

  8. #8
    Maybe its just a technical issue, and will going to be fine in a while

  9. #9
    Their site VPSLink.com seems to be up now loading fine at our end. Please try to check now.
    SUPPORT FACILITY | 24/7 TECH SUPPORT
    SERVER MANAGEMENT | WEB HOSTING SUPPORT | WP EXPERTS

  10. #10
    Quote Originally Posted by inspiron View Post
    Their site VPSLink.com seems to be up now loading fine at our end. Please try to check now.
    Found some details from VLSLink (new) customer.
    Homer knows about his website downtime, what about you?
    site-uptime.net site uptime monitor

  11. #11
    Join Date
    Aug 2003
    Location
    Left Coast
    Posts
    52
    Everything is fine now. I got miffed because there was really no way to find out what was going on.

    The customer portal (my.vpslink.com) the forum and my sites where all down/not accepting connections.

    Prior to this I have had no complaints with them. Now I have to question the wisdom of hosting all of their customer interaction sites as well as the clients' servers in the same data center. I'm sure they could afford a nice VPS somewhere

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