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  1. #1
    Join Date
    Aug 2004
    Location
    Sweden
    Posts
    37

    Helpdesk with individual emails (in/out) for each department/company?

    I want to have 5-20 different sites to give that support, and want it centralized to one support system, that will be installed in one place and in one database.

    So for each site, I want one "department" or "company" with one specific inbound mail adress and one specific outbound address.

    Email Parsing is also a requirement.

    That's all.

    Can you advice which support ticket helpdesk can provide me that with a reasonable cost?

  2. #2
    Join Date
    Aug 2004
    Location
    Sweden
    Posts
    37
    Ohhh .... I would also prefer the outbound addresses to have different SMTP server.

  3. #3
    I'm pretty sure you can do this with Kayako. Not sure about the different SMTP servers though.

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