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  #1  
Old 11-19-2009, 04:51 AM
Webberzone Webberzone is offline
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Error Message: Unable to connect to Registry. Please try again.


Hi,

Is anybody else getting this error at Resell.biz or SRSGenie?

Seems like all the *************.com accounts are giving this error:

Quote:
Error Message: Unable to connect to Registry. Please try again.

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  #2  
Old 11-19-2009, 05:32 AM
Dant27 Dant27 is offline
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Yes, we are getting the same error from Resellerclub when trying to register .com domains. Will give it an hour or so then try again.

Edit:

Just seen this in the RC support center:

Problem connecting to the Registry

Update : The issue has been resolved for all domain name extensions except for COM/NET/CC/TV/IN/CO.IN.

On account of network issues, there is a problem connecting to most of the TLDs like com / net / biz / us etc…

We are working towards fixing this at the earliest. Until then, all actions from the Control Panel requiring a connection to the registry will be unavailable.

These include:

- Registering / renewing domain names

- Changing Name Servers

- Restoring domain names

Rest assured, all websites shall continue to resolve seamlessly. We shall update the post as soon as this is fixed.

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Last edited by Dant27; 11-19-2009 at 05:33 AM. Reason: More info
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  #3  
Old 11-19-2009, 05:37 AM
Webberzone Webberzone is offline
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Damn

I moved a site from one server to another and can't update the nameservers until this is resolved.

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  #4  
Old 11-19-2009, 05:52 AM
dnki dnki is offline
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Usually the registry connection problem gets resolved in a few hours.

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  #5  
Old 11-19-2009, 05:54 AM
netearth netearth is offline
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Well it is still down, LogicBoxes are not answering emails either... They read the email, and then don't bother replying...

Class service. At the moment, this year has been a bad year with the platform, endless downtime and service issues...

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  #6  
Old 11-19-2009, 05:56 AM
Webberzone Webberzone is offline
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Quote:
Originally Posted by netearth View Post
Well it is still down, LogicBoxes are not answering emails either... They read the email, and then don't bother replying...

Class service. At the moment, this year has been a bad year with the platform, endless downtime and service issues...
Both RC and LogicBoxes are run by Directi. So, I guess this should be resolved soon.

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  #7  
Old 11-19-2009, 06:08 AM
LogicBoxes LogicBoxes is offline
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We have your email, and as you are aware, our team is working relentlessly to fix the issue. As you can understand, this is as much or even a bigger a concern for us at this point in time. We have all teams working together to resolve the problem. Please give us some time, and we will get back to you with an update.

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  #8  
Old 11-19-2009, 06:09 AM
Webberzone Webberzone is offline
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Quote:
Originally Posted by LogicBoxes View Post
We have your email, and as you are aware, our team is working relentlessly to fix the issue. As you can understand, this is as much or even a bigger a concern for us at this point in time. We have all teams working together to resolve the problem. Please give us some time, and we will get back to you with an update.
Any idea how long will this take?

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  #9  
Old 11-19-2009, 06:12 AM
LogicBoxes LogicBoxes is offline
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The issue has now been resolved and all connections are working fine now.

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  #10  
Old 11-19-2009, 06:14 AM
netearth netearth is offline
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Quote:
Originally Posted by Webberzone View Post
Both RC and LogicBoxes are run by Directi. So, I guess this should be resolved soon.
No really, you sure ? : sarcasm :

Well LogicBoxes are telling their registrara it is fixed, bearing in mind it has been saying that for over an hour already :
----------------------------------------------------------------
19 November 2009
Problem connecting to the Registry

Update : The issue has been resolved for all domain name extensions except for COM/NET/CC/TV/IN/CO.IN.

On account of network issues, there is a problem connecting to most of the TLDs like com / net / biz / us etc…

We are working towards fixing this at the earliest. Until then, all actions from the Control Panel requiring a connection to the registry will be unavailable.

These include:

- Registering / renewing domain names

- Changing Name Servers

- Restoring domain names

Rest assured, all websites shall continue to resolve seamlessly. We shall update the post as soon as this is fixed.
----------------------------------------------------------------
The above is from : http://logicboxes.com/support/

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  #11  
Old 11-19-2009, 06:17 AM
Webberzone Webberzone is offline
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Quote:
Originally Posted by LogicBoxes View Post
The issue has now been resolved and all connections are working fine now.
Thank you Seems to be working fine.

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  #12  
Old 11-19-2009, 06:17 AM
netearth netearth is offline
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OK, just checked again after LN comment above - Registry updates to VeriSign are working

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