Results 1 to 12 of 12
  1. #1
    Join Date
    Apr 2006
    Location
    Mumbai, India
    Posts
    184

    * Error Message: Unable to connect to Registry. Please try again.

    Hi,

    Is anybody else getting this error at Resell.biz or SRSGenie?

    Seems like all the *************.com accounts are giving this error:

    Error Message: Unable to connect to Registry. Please try again.

  2. #2
    Join Date
    Apr 2007
    Posts
    99
    Yes, we are getting the same error from Resellerclub when trying to register .com domains. Will give it an hour or so then try again.

    Edit:

    Just seen this in the RC support center:

    Problem connecting to the Registry

    Update : The issue has been resolved for all domain name extensions except for COM/NET/CC/TV/IN/CO.IN.

    On account of network issues, there is a problem connecting to most of the TLDs like com / net / biz / us etc…

    We are working towards fixing this at the earliest. Until then, all actions from the Control Panel requiring a connection to the registry will be unavailable.

    These include:

    - Registering / renewing domain names

    - Changing Name Servers

    - Restoring domain names

    Rest assured, all websites shall continue to resolve seamlessly. We shall update the post as soon as this is fixed.
    Last edited by Dant27; 11-19-2009 at 05:33 AM. Reason: More info
    D9 Solutions Ltd. - Hosting Over 20,000 Websites Since 2007
    Servers in New Jersey, USA & Maidenhead, UK
    Shared, Reseller, VPS and Dedicated Servers
    http://d9hosting.com

  3. #3
    Join Date
    Apr 2006
    Location
    Mumbai, India
    Posts
    184
    Damn

    I moved a site from one server to another and can't update the nameservers until this is resolved.

  4. #4
    Join Date
    Feb 2006
    Location
    India
    Posts
    858
    Usually the registry connection problem gets resolved in a few hours.

  5. #5
    Well it is still down, LogicBoxes are not answering emails either... They read the email, and then don't bother replying...

    Class service. At the moment, this year has been a bad year with the platform, endless downtime and service issues...
    NetEarth One
    ICANN Accredited Registrar, http://reseller.netearthone.com
    SSLReseller - WHMCS SSL module now released into BETA www.sslreseller.com
    Full UK support, 7 days a week 365 days a year!

  6. #6
    Join Date
    Apr 2006
    Location
    Mumbai, India
    Posts
    184
    Quote Originally Posted by netearth View Post
    Well it is still down, LogicBoxes are not answering emails either... They read the email, and then don't bother replying...

    Class service. At the moment, this year has been a bad year with the platform, endless downtime and service issues...
    Both RC and LogicBoxes are run by Directi. So, I guess this should be resolved soon.

  7. #7
    We have your email, and as you are aware, our team is working relentlessly to fix the issue. As you can understand, this is as much or even a bigger a concern for us at this point in time. We have all teams working together to resolve the problem. Please give us some time, and we will get back to you with an update.

  8. #8
    Join Date
    Apr 2006
    Location
    Mumbai, India
    Posts
    184
    Quote Originally Posted by LogicBoxes View Post
    We have your email, and as you are aware, our team is working relentlessly to fix the issue. As you can understand, this is as much or even a bigger a concern for us at this point in time. We have all teams working together to resolve the problem. Please give us some time, and we will get back to you with an update.
    Any idea how long will this take?

  9. #9
    The issue has now been resolved and all connections are working fine now.

  10. #10
    Quote Originally Posted by Webberzone View Post
    Both RC and LogicBoxes are run by Directi. So, I guess this should be resolved soon.
    No really, you sure ? : sarcasm :

    Well LogicBoxes are telling their registrara it is fixed, bearing in mind it has been saying that for over an hour already :
    ----------------------------------------------------------------
    19 November 2009
    Problem connecting to the Registry

    Update : The issue has been resolved for all domain name extensions except for COM/NET/CC/TV/IN/CO.IN.

    On account of network issues, there is a problem connecting to most of the TLDs like com / net / biz / us etc…

    We are working towards fixing this at the earliest. Until then, all actions from the Control Panel requiring a connection to the registry will be unavailable.

    These include:

    - Registering / renewing domain names

    - Changing Name Servers

    - Restoring domain names

    Rest assured, all websites shall continue to resolve seamlessly. We shall update the post as soon as this is fixed.
    ----------------------------------------------------------------
    The above is from : http://logicboxes.com/support/
    NetEarth One
    ICANN Accredited Registrar, http://reseller.netearthone.com
    SSLReseller - WHMCS SSL module now released into BETA www.sslreseller.com
    Full UK support, 7 days a week 365 days a year!

  11. #11
    Join Date
    Apr 2006
    Location
    Mumbai, India
    Posts
    184
    Quote Originally Posted by LogicBoxes View Post
    The issue has now been resolved and all connections are working fine now.
    Thank you Seems to be working fine.

  12. #12
    OK, just checked again after LN comment above - Registry updates to VeriSign are working
    NetEarth One
    ICANN Accredited Registrar, http://reseller.netearthone.com
    SSLReseller - WHMCS SSL module now released into BETA www.sslreseller.com
    Full UK support, 7 days a week 365 days a year!

  13. Newsletters

    Subscribe Now & Get The WHT Quick Start Guide!

Similar Threads

  1. Error: Unable to fetch customers' balances: Unable to connect to Plesk-Billing.
    By kpmedia in forum Hosting Software and Control Panels
    Replies: 0
    Last Post: 05-01-2009, 06:22 AM
  2. Unable to connect via SSH
    By neggs in forum Dedicated Server
    Replies: 9
    Last Post: 01-07-2008, 06:33 PM
  3. unable to connect localhost(10061)
    By mooodi in forum Hosting Security and Technology
    Replies: 5
    Last Post: 04-06-2007, 03:36 AM
  4. Unable to connect to access DB. Need help!!
    By CoolJay in forum Dedicated Server
    Replies: 3
    Last Post: 12-29-2004, 04:19 AM
  5. help,i am unable to connect ssh as root !
    By goolex in forum Hosting Security and Technology
    Replies: 11
    Last Post: 11-09-2004, 08:06 PM

Related Posts from theWHIR.com

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •