Results 1 to 16 of 16
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11-19-2009, 03:55 AM #1Newbie
- Join Date
- Feb 2007
- Location
- New York
- Posts
- 24
A Question for All End-Users, Please Post Your Opinions
Hello,
<<snipped>> I am coming here to ask some simple questions and am hoping to get in return some valuable input from you, the end users. We have run this same survey with our clients, and in order to obtain some additional unbiased information, we felt asking around would be best.
Now, as the consumer, what do you look for in a host? What do you expect and what do you wish to receive? Have you ever wanted something that was never offered? Do you need something that was never taken into consideration?
Any and all input would be appreciated and I am sure others will find the information useful as well. We figure that the best way to please you is to know what. Here is your chance. Please speak aloud.
Regards.Last edited by anon-e-mouse; 11-19-2009 at 07:31 AM.
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11-19-2009, 04:17 AM #2Disabled
- Join Date
- Dec 2007
- Posts
- 3,597
I suppose everyone is looking for the best quality and features they need and also do not want to pay so much
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11-19-2009, 06:34 AM #3Web Hosting Master
- Join Date
- Oct 2004
- Location
- Lithuania
- Posts
- 1,180
<<snipped reference to edited post>>
Now, as the consumer, what do you look for in a host?
What do you expect and what do you wish to receive?
I wish to receive some friendly community on their forums and possibility yo ask and be given support here, doesn't matter if it comes from host or from customers. Some personal attitude (like: happy birthday, Maniakaz!) is also wellcome.
Have you ever wanted something that was never offered?
Do you need something that was never taken into consideration?Last edited by anon-e-mouse; 11-19-2009 at 07:33 AM.
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11-19-2009, 08:07 PM #4How Can I Help You Today?
- Join Date
- Oct 2002
- Location
- Langley, BC
- Posts
- 2,045
I am looking for a host who knows what they are doing (can answer any kind of technical questions I have), have a superb server reliability and reasonable price, not dirt cheap one.
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11-19-2009, 08:51 PM #5Newbie
- Join Date
- Feb 2007
- Location
- New York
- Posts
- 24
I appreciate the feedback and honesty so far. It means a great deal to us.
█ XWeb Hosting Inc :: Advanced Hosting Solutions
█ Shared, [Master] Reseller, Managed VPS/Dedicated
█ cPanel/WHM/Fantastico De Luxe, Plesk, Windows, Linux Hosting
█ http://xwebhosting.org | Special: 5% Off - XWEB10CGT
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11-19-2009, 09:54 PM #6Newbie
- Join Date
- Nov 2009
- Posts
- 6
For a simple answered, all customers want to get a good services, good support system, and didn’t pay too much. If I’ll be the customer, that’s what I want.
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11-20-2009, 12:48 AM #7Grand Nagus
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- Dec 2002
- Location
- Ferenginar
- Posts
- 4,157
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11-20-2009, 04:28 AM #8Newbie
- Join Date
- Oct 2009
- Location
- Delhi
- Posts
- 13
Quick Support, uptime, honesty, reliability, great price, flexibility and the like!
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11-20-2009, 04:31 AM #9Newbie
- Join Date
- Oct 2009
- Location
- Delhi
- Posts
- 13
BTW, Xwebhosting, you have a very pleasing site! You can change the colours on the home page every month or on special occasions. Very nice look and feel really!
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11-20-2009, 05:04 AM #10WHT Addict
- Join Date
- Oct 2009
- Location
- India
- Posts
- 162
Here's my Preferences:
* Great Servers and Uptime
* Honesty and Reliability
* Knowledgeable Support Team
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11-26-2009, 04:18 PM #11Junior Guru Wannabe
- Join Date
- Nov 2009
- Location
- San Antonio, Texas
- Posts
- 74
I agree with those who have posted so far as to their wants. All I would add is that my needs might vary according to what I wanted my website to do and who I was trying to serve. As a semi-pro (or sophisticated amateur...) I do sites for non-profit groups; quick and competent customer support is a must given my low level of tech knowledge of hosting infrastructural mechanics. I look for very affordable plans because of the limited funds of my clients; hosts that offer discounts for non-profits are especially attractive. I look for adequate space and traffic allowances.
I also do personal sites for a variety of people. I go right along with Maniakaz with a dislike of so-called hate sites, but the anarchist in me wants a broad horizon of available speech open to all; I tend to be a First Amendment absolutist. I would look for a host with a track record of exceptional tolerance and liberalism. I would not accept a company that assists governments in surveillance and censorship. The specs in the Terms of Service that give hosts global permission to close a site for their own, often unspecified, reasons makes me gag--but many if not most have the out.
David
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11-27-2009, 04:38 AM #12Junior Guru Wannabe
- Join Date
- Apr 2009
- Posts
- 45
As for me, i think i would go for great support, great uptime, affordable price, less hidden terms, and good loyalty program.
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11-27-2009, 06:13 AM #13Disabled
- Join Date
- Oct 2009
- Posts
- 100
I am looking for quality data center, who give customer reall respect and strength. for example as a shared host if one of my customer do spamming I dont expect my whole server gets suspended. If I am unable to reach ticketing system I should be given a mobile call to discuss. a host which is helpful to solve my issue instead of taking such acts.
I have seen number of complains at wht about dc ppl suspending whole server, terminating server for minor reasons. mostly spamming, why cant such host support there customers or help to identify the root cause of issue and give some solution instead of suspending whole server ruining the business of shared host.
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11-27-2009, 07:03 AM #14Junior Guru Wannabe
- Join Date
- Jun 2008
- Posts
- 39
Good, reliable, prompt support is the most important thing. You can have the cheapest or most expensive, most feature-packed hosting in the world. But if you have rotten support, then you're no good! Also, if you ever have problems that cause sites hosted with you to go down, then for goodness sakes, tell your customers. Don't keep them in the dark wondering what's going on.
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11-27-2009, 08:44 AM #15Web Hosting Master
- Join Date
- Jun 2009
- Location
- UK: Oxford
- Posts
- 1,259
Something unique and simple.
Either support that are HOUNEST or Good reliable service (so no downtime) or both.
Hope this helps.█ Garbott Ltd - Exceptional web development, hosting & consultancy services
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11-27-2009, 08:53 AM #16Junior Guru Wannabe
- Join Date
- Nov 2009
- Posts
- 39
I prefer affordable price, uptime and last but not least a fast and communicative support.
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