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  1. #1
    Join Date
    Jan 2008

    Working with yahoo mail to be removed

    (Working with yahoo mail to be removed from thier bulk folder )
    i can't understand this reply from Yahoo costumer care . please help me on :

    How many bounced emails are required before you consider an email
    address to be inactive and subject to removal from your list?
    For soft bounces:

    For hard bounces:

  2. #2
    Join Date
    Mar 2003
    They're asking you how you deal with your mailing list house keeping.
    Let them know what software you use to maintain the list and as much information as you can.
    A soft bounce is a mail that is returned because the mailbox is full or something similar, a hard bounce is a returned email where the mailbox no longer exists.

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