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  1. #1
    Join Date
    Nov 2007
    Posts
    346

    Phone and chat support?

    Hello,

    I am looking for a 24/7 live phone and chat support. But i only want to pay per chat or per call.


    Any one out there that does this?

  2. #2
    Join Date
    Aug 2002
    Location
    Seattle
    Posts
    5,525
    Try bobcares.com

  3. #3
    Join Date
    Nov 2007
    Posts
    346
    no they dont offer pay per chat and pay per phone call.

  4. #4
    Join Date
    Sep 2008
    Location
    Dallas, TX
    Posts
    4,568
    Quote Originally Posted by notmove View Post
    no they dont offer pay per chat and pay per phone call.
    I don't know of one legit company that will just do per chat, you have to buy them in packs from every outsourced company I know of.
    Jacob Wall

  5. #5
    Join Date
    Aug 2002
    Location
    Seattle
    Posts
    5,525
    Quote Originally Posted by notmove View Post
    no they dont offer pay per chat and pay per phone call.
    ^ what Jacob said, you need to buy a pack but at least with bobcares.com any overage (eg. over 25 phone calls) is per call.

  6. #6
    As above,

    You may be able to negotiate with a company whereby you commit to x amount of calls/chats a month then per per incident thereafter at a reduced rate. But I dont think theres anyone that offers a fully per-incident plan.

  7. #7
    Join Date
    Apr 2009
    Location
    OnTheWeb
    Posts
    2,397
    I saw bobcares.com has a per ticket plan right here http://bobcares.com/support-plans/cpanel-support.html/
    If you're the smartest person in the room then you're in the wrong room

  8. #8
    Join Date
    Nov 2007
    Posts
    346
    No i am saying like i only have to pay when i use a ticket. So if i only use the ticket once in the month i only have to pay 99cents..

  9. #9
    Join Date
    Apr 2007
    Posts
    3,531
    You won't find any decent company doing that, and it makes scene why.
    They are not going to have someone sitting there for a month waiting for your calls not to make a single penny... or make 99cents.
    Would be great if they did though!
    BotWars.io - Code the AI of your Battle Bot!

  10. #10
    Join Date
    Apr 2009
    Location
    OnTheWeb
    Posts
    2,397
    Really and truly it will be very hard to find a company such as that...and if you do my advice to you would be to do a couple of searches to check the validity of such a "company" By the way, you will quicker get individuals willing to do this for you (to answer tickets and receive payment via paypal on a per ticket bases) Check the employment section and post something
    If you're the smartest person in the room then you're in the wrong room

  11. #11
    Join Date
    Aug 2009
    Location
    rules.php
    Posts
    14
    bobcares.com will do.. Try their service

  12. #12
    You seems to be asking for post paid services but most of the companies like bobcares charges in advance for the number of tickets/chat/phone-call support. But you can try and discuss your situation - may be they can make you an exceptional offer based on your needs.
    Thanks,
    Dinsol.com Web Hosting Since Year 1999 Open Running Stable
    Social Media Optimization & Marketing Services with World Class Quality
    www.dinsol.com

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