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  1. #1
    Join Date
    Jun 2009
    Posts
    1,219

    Gigenets own website down?

    Hi there,

    is it just me or is gigenet.com as well as manage.gigenet.com down? Cannot reach it during the last 10mins...

    The server I have with them is perfectly up and fast responding. So it does not seem to be a general problem in their DC.

    Thanks for your feedback!

    -Amitz

  2. #2
    Join Date
    Aug 2006
    Posts
    849
    yes, is down

  3. #3
    Join Date
    Jun 2009
    Posts
    1,219
    Thank you for confirming this!

    support.gigenet.com seems to work by the way.

  4. #4
    Join Date
    Jun 2006
    Location
    London, Arizona, Utah
    Posts
    654
    Down here also!

    Support does work, though..

  5. #5
    Join Date
    Feb 2004
    Location
    USA
    Posts
    1,571
    Looks down for me from 13 server location test,

    http://monitor.theserverexperts.com/...=320820&r=5806

  6. #6
    Down here but all our machines are up which is fine.

  7. #7
    Join Date
    Nov 2007
    Location
    India
    Posts
    843
    ya it down from my end too

  8. #8
    Yes gigenet.com even it's down here. But https://support.gigenet.com/ is working fine at my end.

  9. #9
    Join Date
    May 2009
    Location
    Bangladesh
    Posts
    133
    im not able to access there main site as well

  10. #10
    Join Date
    Jun 2009
    Posts
    1,219
    Wow... Quite a long time already!
    It is good that the support site and customers servers are not affected (at least mine is running perfectly fine), but I wonder what is going on. *Suspense*

  11. #11
    Join Date
    Mar 2009
    Location
    Here Today - Gone to Maui
    Posts
    6,262

  12. #12
    Join Date
    Aug 2004
    Location
    Groton, Connecticut
    Posts
    925
    They are having some infrastructure problems that hosts the main site

  13. #13
    Join Date
    Sep 2005
    Location
    USA
    Posts
    428
    Thought they were putting their site on their own cloud? Or soon supposedly.

  14. #14
    Join Date
    Feb 2004
    Location
    UK
    Posts
    1,429
    When I contacted them they just told me it was emergency maintainence. must be serious to take the site down for this long.... was looking to place an order with them also..

  15. #15
    Join Date
    Feb 2004
    Posts
    634
    The support site appears to be hosted at Softlayer Dallas...

  16. #16
    Join Date
    May 2007
    Location
    Arizona
    Posts
    1,201
    Quote Originally Posted by nowiresltd View Post
    When I contacted them they just told me it was emergency maintainence. must be serious to take the site down for this long.... was looking to place an order with them also..
    Wait until it comes back up or dial (800) 561-2656 #1

    It is worth it!

    @lockbull - it is a common practice for companies to host their website at a different provider other than their own network to ensure communication with their clients in case anything does happen to their infrastructure.

  17. #17
    Quote Originally Posted by DHD-Nick View Post
    Wait until it comes back up or dial (800) 561-2656 #1

    It is worth it!

    @lockbull - it is a common practice for companies to host their website at a different provider other than their own network to ensure communication with their clients in case anything does happen to their infrastructure.
    Silly to call them. Its just there site... not the end of the world.

  18. #18
    Join Date
    May 2007
    Location
    Arizona
    Posts
    1,201
    Quote Originally Posted by XFactorServers View Post
    Silly to call them. Its just there site... not the end of the world.
    That's the sales line for the guy who wanted to buy a server.

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