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  1. #1

    6 Years Experience in Technical Support


    I am an IT Professional with more than 6 years experience in the field of Server Administration both in Linux and Windows within the web hosting industry.

    I have got experience in constantly interacting with the clients that include data centers and web hosting companies to understand their needs, setting up of new servers, monitoring, maintaining, troubleshooting the servers and ensuring customer satisfaction. My experience in the hosting industry includes the following:

    1. Service Oriented Infrastructure Implementation for hosting companies

    2. Experience in monitoring and analyzing the work of support teams. Suggesting and implementing procedures to increase efficiency and improving customer satisfaction.

    3. Experience in managing Web Servers, Mail Servers and Database Servers

    4. Experience in Windows: Windows Server 2008, 2003 & 2000 IIS 6.0, IIS 7.0, Microsoft DNS, MSSQL 2005, FTP, Mail Enable, Smarter Mail, H-mail.

    5. Experience in Linux: CentOS, Apache, DNS, FTP, MySQL, Qmail, Exim.

    6. Control Panels - Windows: Plesk, HSPC, Hsphere, Helm, Winpanel, HC.

    7. Control Panels Linux: cPanel, Plesk, Hsphere, Enzim.

    8. Server migration & restoration.

    9. Technical support to client and customers through email.

    10. Server auditing and performance tuning.

    11. Security audits, tracing and rectifying DDOS attacks, spamming and hacking attempts.

    12. New Server setup, Software installation and troubleshooting.

    13. Experience in handling sales and billing activities of hosting companies.

    I am interested in a part time position where I can utilize my skills mentioned above.

    Email: [email protected]

    Thanks & Regards.

  2. #2
    Join Date
    Jun 2002
    PA, USA
    Where are you located?
    Fluid Hosting, LLC - HSphere Shared and Reseller hosting - Now with HIGH AVAILABILITY
    Fluid VPS - Linux and Windows Virtuozzo VPS - Enterprise VPS with up to 2 GB guaranteed memory!
    Get your N+1 High Availability Enterprise Cloud
    Equinix Secaucus NY2 (NYC Metro)

  3. #3



    I am located in India and I am looking for a remote administration job.

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