I am an IT Professional with more than 6 years experience in the field of Server Administration both in Linux and Windows within the web hosting industry.
I have got experience in constantly interacting with the clients that include data centers and web hosting companies to understand their needs, setting up of new servers, monitoring, maintaining, troubleshooting the servers and ensuring customer satisfaction. My experience in the hosting industry includes the following:
1. Service Oriented Infrastructure Implementation for hosting companies
2. Experience in monitoring and analyzing the work of support teams. Suggesting and implementing procedures to increase efficiency and improving customer satisfaction.
3. Experience in managing Web Servers, Mail Servers and Database Servers
4. Experience in Windows: Windows Server 2008, 2003 & 2000 IIS 6.0, IIS 7.0, Microsoft DNS, MSSQL 2005, FTP, Mail Enable, Smarter Mail, H-mail.
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