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  1. #1
    Join Date
    Dec 2007
    Location
    Indiana, USA
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    19,178

    SoftLayer Dallas Down? Can't reach Softlayer.com either

    I can't seem to get to softlayer.com or any of my servers... anybody else having issues?

  2. #2
    Join Date
    Dec 2007
    Location
    Indiana, USA
    Posts
    19,178
    I was able to verify from several locations that it was down (and with the help of some friends) but it seems to be back online now...

    Wonder what happened to cause the entire network to go down.

  3. #3
    This must be a first Although 1-5 minutes of downtime isnt exactly terrible.

  4. #4
    Join Date
    Apr 2007
    Location
    LoHI
    Posts
    24
    the down is just for 20-30sec

  5. #5
    Join Date
    Feb 2008
    Location
    Houston, Texas, USA
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    3,262
    Quote Originally Posted by MikeDVB View Post
    I was able to verify from several locations that it was down (and with the help of some friends) but it seems to be back online now...

    Wonder what happened to cause the entire network to go down.

    How long was it down for?

    Regards
    Joe

  6. #6
    Join Date
    Dec 2007
    Location
    Indiana, USA
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    Quote Originally Posted by XFactorServers View Post
    This must be a first Although 1-5 minutes of downtime isnt exactly terrible.
    I wasn't saying it was terrible - I posted before it came back up and wanted to make sure I wasn't losing my mind

    Quote Originally Posted by UNIXy View Post
    How long was it down for?

    Regards
    Joe
    Somewhere around 2~3 minutes - long enough for our external monitoring to notify us which waits around 2 minutes - and then long enough past that for me to run some checks myself.

    It all appears to be back up but I wonder what happened.

  7. #7
    Join Date
    Dec 2007
    Location
    Indiana, USA
    Posts
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    Something must be going on because now I'm not able to get to Softlayer.com or any of our servers at SL Dal...

  8. #8
    Join Date
    Apr 2001
    Location
    Paradise
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    12,052
    Quote Originally Posted by MikeDVB View Post
    Something must be going on because now I'm not able to get to Softlayer.com or any of our servers at SL Dal...
    Same problem here.

  9. #9
    Join Date
    Dec 2007
    Location
    Indiana, USA
    Posts
    19,178
    Quote Originally Posted by Jedito View Post
    Same problem here.
    It's working now but the internal dns/resolvers are not working now... The response I got in my ticket was ... less than helpful.

    "There was a short networking issue that we are aware of which should now be corrected. Please verify that you are now able to access your servers."

    They said to wait for the RFO so I guess what other choice do I have?

  10. #10
    Join Date
    Apr 2001
    Location
    Paradise
    Posts
    12,052
    Well, at least the accept the problem to you, I provided to them 4 traceroute showing how there's a problem from many locations and they still deny it on the ticket.

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