I got an enom reseller user account so i start using it. Now, I want to transfer one domain to enom, but i'm not receiving the e-mail to confirm that i'm the owner. I do a whois check on my domain, via enom whois, and surprise: my old 6 months ago info (when i had privacy protect on) shows up. I do a whois via joker[dot]com and this shows up the correct info.
I submit a support ticket and one dude tell me that i have to wait 8 hours to receive the e-mail. I replied telling him that i'm trying once again and still no e-mail. After that..silence..i've replied 2 time and still "waiting on customer" status...
What the hell is rong whith enom?
Sorry, I did not understand your question correctly, but if Enom is the gaining Registrar in this case, its very unusual for them to list contact information wrongly on whois. They should be pulling the info from the current Registar.
So if Enom is listing it wrongly, you may want to ask them to check why so? Try to re-confirm the Whois info from other 3rd party sites or maybe other Registrars.
still no fix, i opened a second support ticked, and they closed one. Here what one guy Richard answerd me:
The domain is not registered with us. The address was pulled from the public whois information. This is not a cached service. If you have changed the email address listed in the whois, please feel free to submit a new transfer request, so we can poll the whois, and receive the updated information.
wtf..he has 2 screen shots attached to see that their whois is displaying rong and he tell me that the domain isn't registered with them. I KNOW THAT ALREADY.