You think our prices are too low? You think we must oversell our servers to remain profitable at these rates? I assure you that we are indeed profitable and can maintain this profitablity even basesd on our lowest-priced plans. We promise also not to cram accounts on the server. We limit each server to a maximum of 200 accounts to allow all clients some breathing room.
We offer a 100% 30-day money-back guarantee with a PLUS (Read what the PLUS means!) and a 100% satisfaction guarantee after that. With our 100% satisfaction guarantee we will make it right or prorate a refund of any unused monies: your choice!
We also offer the standard 99.9% uptime guarantee and 24/7 technical support. But we go way beyond just the 24/7 technical support and offer a true customer-service experience to all of our clients. Our average response times are under 10 minutes!
This promotion is valid for new and current customers, however it may not be applied retroactively towards any current account nor can a current account be canceled and replaced with a promotional account. Any add-ons are at an additional cost and promotional rates to not apply.
powerMonster is a different type of web host. Our focus is on a TRUE customer-service experience. And we never outsource our support!
There are so many hosts out there who just want to get your money and run. They're not there for you when you need it. Your site goes down for hours/days/weeks (yes it does happen) and there is no one home to help you. That's not powerMonster. We're here for you day or night, rain or shine, holiday or no holiday. We always offer prompt, courteous support regardless of the time of day or night. And at powerMonster our relationship with the client is more of a partnership. We listen to our clients' suggestions and concerns and take action on them. We are constantly striving to improve our service and our offerings and welcome any and all comments, concerns, and feedback from our clients.