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  1. #1

    Incomplete download

    Hi,

    My site is hosted on eUKhost, and there are some users who get an incomplete download of an msi-file (about 12 MB in size) hosted on my website. They don't get an error in their browser, it's just like they have a complete download.

    The incomplete file users download is usually about 2.7 MB big. When they re-download the file afterwards, they never seem to have the problem again.

    It seems to happen completely at random and I haven't got a clue what the reason could be.

    Any ideas?


    Thank you.

  2. #2
    Join Date
    Mar 2009
    Posts
    2,218
    Quote Originally Posted by Beardless Harry View Post
    They don't get an error in their browser, it's just like they have a complete download.
    I've no idea, but what do the server logs say for the incomplete downloads?

  3. #3
    Join Date
    Dec 2007
    Posts
    1,277
    What kind of connections are your users on. What speeds are they getting prior to it going incomplete?
    James Paul Woods
    Operations Manager
    HostKitty Internet Services

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